Category: | Eye Care Center |
Address: | 126 W 1st St, Hinsdale, IL 60521, USA |
Phone: | +1 630-325-5200 |
Site: | hinsdaleeyecenter.com |
Rating: | 4.6 |
Working: | 8:30AM–6:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–6:30PM 8:30AM–3:30PM Closed Closed |
A
A Private User
This rating is for the DG location: great location, easy parking. Dr. Macek was fantastic, very warm and helpful. Linda the optician left something to be desired. I had a late appmt, and following my exam w/ Dr. Macek you wait for Linda to help with glasses, as I observed with patients before me. As I waited and waited she didnt address me, and I finally approached her like "What are the next steps?" and sort of joked that I felt forgotten about. Later she passed me off to the technician because it looked like she had to head out for the day, but in the end it was Linda who came back to work with me for glasses, so not sure what happened there - I felt a bit tossed back and forth. About 1 week later, I saw a missed call from the office but no voicemail. I called back to inquire, but the receptionist said it wasnt her, it was probably Linda telling me my glasses were in. I left Linda a voicemail telling her I received a call, not sure if it was her, and was wondering if my glasses were in. She never called me back. A couple weeks later I finally called again and spoke to her. She claims shes not sure what happened, perhaps just a "weird technology thing". She did mail me a note in the mail to thank me for my business and apologize for the phone call stuff. That was a nice touch and I appreciated it. Things like that do happen, but with Linda it was a few too many oddball things to be mere coincidence - from the office visit to me having to actively call her to find out if my glasses were in. Maybe she and I just had bad luck together and she does a great job with everybody else. But I thought I should write about my experience as factually as possible.
CO
Connie S.
I have gone to the Larsons Hinsdale office for the last 2 years after getting EyeMed insurance through my work. I have to say I will not be going back next year due to the problems I encountered. Last year I tried progressive lenses for the first time. After spending a huge amount of $$ for these they did not work for me. I ended up just getting single vision readers that should have been a $25 copay. Even though Larsons would not refund the rest of the $$, I went back this year and I alas made the same mistake again. I asked the DR what would be best for me since I am tired of trying to find readers. She recommended the progressive lenses. We discussed the problems I had the year before and she still recommended them. After giving the new lenses the 2 week trial period I could not take the feeling of being in a fish bowl. Once more they refused to refund any $$ even though the tech said the eye glass vendor would get a credit for the lenses. And by the way I am again getting single vision lenses. Recap of the past 2 years at Larsons. $500 for 2 pairs of single vision lenses that should have cost me $50. A $10 copay for the DR exam in addition to the annual EyeMed payroll deductions of $60 per year. Not only did I loose money but I also had to put up with the visual problems for two years. In addition every single time I was at the office waiting to speak to the tech other patients were complaining they had problems with their progressive lenses. I spoke to several of my colleagues and friends who have also decided to find another eye clinic. The experience was very unpleasant.
SA
Sandi Wrobel
There arent enough wonderful words I can say about Dr. Hare!! We have only been with her for 9 weeks and have seen her three times already. At 2 1/2 years old my daughter was told she had amblyopia. We exhausted many specialist trying to find one that we felt had our daughters best interest in mind. After patching for 1 1/2 years with another doctor and no progress I was one the search again for someone to help. Thats when I found Dr. Hare. For the past 9 weeks we have been dilating her good eye seven days a week in order to strengthen her weaker eye. We have had tremendous progress! She has gone up 4 lines in her bad eye and 2 in the good eye. We are beyond grateful to Dr. Hare! She has an incredible professionalism and kindness. Not only is she always on time, we never feel rushed. She will sit with me as I ask my multitude of questions and answer them until I understand. Far more than I can say about our other experiences. If you have kids or wear glasses yourself.... Please go see Dr. Hare! We wouldnt go to anyone else! She is beyond the very BEST!!
WI
William Frawley
Everybody was so helpful from when I first walked in at the reception desk. to Dr. Blake and her assistant Elizabeth. Then to my surprise as they were scheduling me for a visual field 4 weeks out another technician stepped in and completed the test the same day. I highly recommend Larson eye center to anyone that needs a thorough eye exam to especially if you need to stick to a schedule ( virtually no waiting and I was seen at my appointment time) and receive great service.
OL
Olivia Hein
I had my first eye appointment at Larson Eye Center yesterday and was very pleased with the service there. I was able to fill out the paperwork in advance, because I printed the forms from their website. They saw me right on time. I liked that there was parking available, so I didnt have to plug a meter for my appointment. The staff was very friendly and took the time to answer all my questions. I would highly recommend this office for your vision checkups!
A
A Private User
Dr. Sarkos is an amazing dr but the wait time is excessive-its worth it for her but i dont understand when i have a 345 appointment i get off work early and then i dont even get in a waiting room till 430ish. its fustrating at least call her patients to explain there will be a delay. Dr. sarkos is detailed and also listens to all questions so i would always recommend her-just be ready to wait.
NA
Nancy Webster
We have been going to the Hinsdale office for several years and have been very pleased. Recently, I had a bit of a vision issue that took some time to identify and then to rectify; however, Dr. Machnicki and Christina, the glasses specialist, patiently kept working on it and solved the problem. Thank goodness for their tenacity!
MA
Mary Ann McGuigan
First of all, the cataract procedures worked very well. The staff is courteous, competent and friendly; each one exuded professionalism and confidence. I always felt that they were very interested in my case although it was a common procedure. They were very thorough every step of the way. I highly recommend them. Tom McGuigan
A
A Private User
I became a patient when visiting our kids in Chicago. I had a small retina tear. We find we are now moving to chicago and I will be delighted to use Larsen as my permanent eyecare center. They were fast, efficient and extremely thorough with my care and I was not even a registered patient at the time!
JI
Jigar Panchal
I had my vision correction surgery in August, and at my recent follow up Im at 20/15, without any symptoms of haze, or halos. I do have expected minor dryness, but with the help of the plugs to stop drainage its been back to normal. I would highly recommend Dr Larson for any type of ophthalmic services.