Category: | Animal Hospital |
Address: | 9902 Main St, Richmond, IL 60071, USA |
Phone: | +1 815-678-4700 |
Site: | rvetclinic.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM 8AM–12PM Closed |
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chris w
My wife just left this clinic, and I am shocked at the dishonesty. While I am all for doing what is best for my pet, I was extremely shocked why presented with the bill. The vet then said "I did what I felt was best for the dog", well it would have been very nice if you would have told me what you were planning to do before hand. The vet took my dog back for an x-ray (note: ONE x-ray was mentioned to us as all that was happening.) Turns out the vet took 5 different x-rays, and charged us for each one..... Only to return and say that she couldnt find anything wrong. How very nice of them to pigeon hole my wife into these costs without disclosing before hand what exactly was being done, then to come back and say they couldnt find anything wrong. I am sure that "nothing" will remain an issue, and we will return for more visits and "treatment". I think we will be searching for a more honest vet. one who cares about the owners pets and not about the money they can gouge the owners for. Shame on you....
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Rebecca Heckman
We have been going to Richmond Veterinary Clinic for many years now. We love Dr. Kristin Brand & staff! I trust Dr. Brand completely with my dogs and she is always honest with me about everything that is going on. Dr. Brand is great with our dogs & she has a holistic approach of using quality supplements & acupuncture to help heal. Our 2 Golden retrievers got cancer a year apart; Dr. Brand helped us with everything and what we should do and what to expect. We have trusted her with doing acupuncture on our dog, also helping us deal with the process of putting our Golden retrievers down, and recently helped us with our rescue dog Finnley deal with his allergies. Dr. Brand and staff have always been so caring & considerate. I trust them with my furry babies & I highly recommend them!
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Linda Epstein
Why do i come to you and recommend you? Because all of you really care about my kids. I am one of those holistic fanatics and even though a couple of you are more "traditional", you still respect my values and are willing to listen to what i say and work with me if it is a viable option. Because you do respect my beliefs, i trust you when you say or will have to say one day, Linda, those methods arent enough or arent working, we need to go traditional. I give 5 stars because you take the time to teach me what i need to know. When i ask about tests that might be needed, you tell me that at this point in time it is not warranted so save your money. I do not hesitate to recommend you because i have come to trust you.
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Denise Renee Halverson
Dr. Brand and all the professionals at RVC are simply the best. Academically Dr. Brand is unsurpassed. Both my dogs have special medical needs and Dr. Brand had never failed us. Her compassion for her patients is also present in each and every decision she makes. Simply, Dr Brand loves what she does and is amazingly skilled at it as well. The best combination for happy, healthy pets. My dogs jump in the car when I say we are going to see Dr. Brand!! I currently moved about an hours drive from RVC - I will not change my vet; I make the drive because I know that no one will give my babies better care.
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Katherine Polinski
We have taken our dog there for 151/2 years and love the service we have gotten. Dr. Brand has always taken as much time as needed to fully examine and care for Harley our black lab. This pat weekend we unfortunately had to put him to sleep. The care, understanding and patience we received was outstanding. I cant thank Dr. Brand her nurse and staff enough for making our experience the best it could be. There compassion was more than we ever expected.
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Judy Ritter
Both of my dogs needed surgery and my experiences were so positive. The care was excellent and the surgeries were successful. The doctor was outstanding (to me and my dogs) and the staff was wonderful. We all left both times with a positive experience. I feel I am so fortunate to have such caring veterinarian clinic. I recommend them with five stars!!
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Kathy Adams
My dog is young but rescued from abuse that has done significant damage. He is still fearful but was treated with genuine concern and patience while he got used to the staff. I was thoroughly counseled regarding the treatment options and costs. I had a great vet and will be transferring all 6 of my pets to this great group of people!
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Bridget Rhoades
Dr. Brand and staff are absolutely wonderful! I I Never been happier with a veterinary clinic! My shepherd has a lot of issues and we were never able to get her as healthy as she is now until going here. All of the staff is super friendly and you always know that your pet is in great hands as soon as you walk in the door!
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Rebecca Schmidt
Im so impressed with the Dr. Brand and the rest of the staff at Richmond Veterinary Clinic. They treated my cat during an illness and got him up and running again with a natural solution that saved us a lot of money. My cat and I are very grateful :)
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Ronald Sklare
We love Dr. Kristin Brand and the staff at the Richmond Vet Clinic. She is outstanding with our dog Cass. We have been using Dr. Brand for years and we LOVE her and her amazing staff! We highly recommend Richmond Veterinary Clinic!
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Ashley Jakaitis
Dr.Brand and the staff at Richmond Veterinary Clinic always go above and beyond to make sure our pup is always in the best of hands. We are very fortunate to have a vet we call home. Thank you for all you do!!
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Sue Cashin
Dr Brand and her staff are truly compassionate about their work and providing the best possible care to their patients. I wouldnt take my fur babies anywhere else!
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Gary Curtis
Very knowledgeable and friendly staff. Even put up with me missing and having to reschedule on an appointment. My pups and I will definitely be back.
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Jason Schnaare
Very friendly and informative about our new English Mastiff puppy. We will be bringing all of our pets to them from now on!
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A Private User
This is our first time here with our new dog we adopted 3 weeks ago,they were very friendly and answered our questions.
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Diane Wieck
The most caring & dedicated staff EVER! Skaya, Renfield, & Brubeck love this place! (& their people, too
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Debbie King
Dr. Brand, and Dr. Decarlo are the best, also Dr. Brand does acupuncture.
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Ian Molter
AWESOME STAFF!!! CANT THANK THEM ENOUGH!!!
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Rob Giordano
Friendly staff! they care about your pet.
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Cathy Howard
Very friendly and the vets are great
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Art Wagoner
Great vets with friendly staff.
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Suzanne Hensen
5 star