East Side Animal Hospital

Reviews 6

DA

david alexander

My wife and I have been taking our cats to ESAH starting soon after we moved to Evansville. We have been very impressed with the quality of care, and caring, our family members have received from the whole staff here. They work "extra" appointments into the schedule when needed for our cats well-being and our peace of mind. Even at the end of the day, when you know they have been working long and hard, the staff does not rush out of the door. With smiles on their faces they still take the time to provide quality care and answer our questions. We found found ESAH when we a had cat in severe respiratory distress soon after we moved here. We had two vet practices tell us because we were not "established" clients (remember, we had just moved here) they would not see our pet without an appointment even though she was obviously in trouble. The third practice we went to recognized the danger my cat was in and treated her. While we were pleased with the doctor and the care she provided the front office staff was rude and inefficient, and the vet techs were there because it was a job, not because they had any special affinity for animals and working with them. We cannot oversell this practice. It is obvious in dealing with them that they care about our four legged family members - and they care about how important those family members are to us.

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AN

Angie

This is the BEST vet office EVER!!!! My husband and I are very proud owners of two very precious weimaraners and we could not be more pleased with the entire staff at ESAH!!! A very good friend of mine had recommended to them to us after we had expressed some concerns with our last veterinary hospital. Im so glad that we decided to call ESAH~ everyone from the person that answered the phone to the office manager and the Drs. are absolutely awesome!!! The place is clean and the staff is exceptional! Dr. Stewart really takes the time to answer your questions and make sure that you are well informed on how to care for your beloved pet. I can not say enough great things about everyone at ESAH~ it is such a great feeling to know that you can leave your pet with great confidence that they are being well cared for. I have not had the pleasure of meeting Dr. Thompson but when Dr. Stewart was on vacation and I had a question regarding my youngest boy he did not hesitate to get on the phone and talk to me. I have sent my mother to ESAH to care for her dog as well and she feels the exact same way as we do. Thank you ESAH for giving us back the confidence in a veterinary office and providing quality care and compassion for our fur babies!!! Remington & Wrigley love you all!!!

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LA

Lauren Lindauer

I took my cat in back in March to get checked out. She had been sick, vomiting, wasnt eating, not drinking, and she was pregnant. First, I had to spell her name 5 times and they still didnt get it right. Then when I got there, 2 women examined my cat, checked her temp and then told me they would take her back for further examination to make sure the kittens didnt die and were causing an infection. They preformed an ultrasound showing 3-4 kittens who were alive and well. We then went back to the waiting room where the nurse (?) Came in and told us that they gave her a fluid pouch, (in case you dont know what it is, they inject fluid subdermally and it slowly flows into the body) an antibiotic "just in case" and then as I was signing and paying, tacked on wormer bringing my grand total to $230+. I called back the next day and spoke with a gentleman who set me up another appointment for the next day because whatever they did, didnt work. Needless to say, 2 hours before her appointment, she died, while in labor, taking the kittens with her. I am utterly heartbroken about the situation. The fact that no tests were run to see what the underlying issue was kills me every single day. I am crushed by this experience...

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CI

Cindy Tubbs

If you make arrangements to have your pet boarded over Xmas and want to feel safe your pet is taken care of; DONT GO TO EAST SIDE ANIMAL HOSPITAL. I was quoted a price of $58.00. I told the receptionist where all my sisters dogs shots were given in 9.16 several days prior. When I brought the dog in so my 81 year old sister(who is in a nursing home) could spend 3 days WITH ME, the receptionist said with a snotty response, it will be 150.00; not 58.00. We require a fecal test and border cough shot. Had the receptionist taken the time to read the report, my sisters dog had both the shot and FECAL test in September 2016. I have NEVER had trouble with the techs or vets. This non caring receptionist doesnt know her job and has a chip on her shoulder. I will never take my animals to a place with a receptionist who treated me like she did and ruined my sisters Xmas. I have to choose a STAR, BUT NONE for this type of negativity and nastiness. The other colleague who gave me the price initially, just sat there. I TOTALLY RESENT THE RECEPTIONISTS BEHAVIOR AND LACK OF LOOKING AT THE REPORT. THIS IS NOT THE FIRST TIME SHE HAS BEEN CURT and UNCARING BUT IT IS THE LAST TIME. CINDY TUBBS

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JO

Jordan Gill

My senior boxer, Guinness went in for a dental and his annual bloodwork and vaccines on a Monday. We found out the next day that his liver values were really high and Dr. Stewart was concerned about a potential mass on his liver and she recommended an ultrasound by Dr. Thompson. We did the ultrasound and everything came back normal, which is great, but we still didnt know why his values were so high. Next step was to try antibiotics and treat for infection. Dr. Stewart explained all the medications to us and explained how they worked. We just repeated his labwork this week and everything came back down and is so close to normal! He will be on a lifelong liver medication however, my senior boy is still going strong and is back to being healthy. I cant thank the doctors and staff at ESAH enough. They treat your pets like their own and always offer the best medicine. The doctors always consult with each other and specialists when necessary and it puts my mind at ease. Thank you doctors and staff for all the care and love you provide!

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LA

Lawrence Wagner

ESAH has very nice and personable staff, this was not my problem, but the expenses. After my first appointment with village animal hospital, I paid $60 for a six month supply of Sentinel (heart worm prevention etc) rather than coming in once a month to pay $25-$32 for trifexis which is the same thing essentially. I was not aware there was a cheaper version of the prevention pill until finding a new vet. Along with the cost for spay which we ended up doing at the vanderburgh county spay clinic. I was quoted $300 dollars plus lab work at ESAH while the Spay clinic was 100 for everything plus a microchip. Along with the cost, usually my wife and I waited about 15-30 minutes after our scheduled appointment time until we were brought back for the exam. Great staff just very expensive.

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