Category: | Veterinarian |
Address: | 9444 KY-44, Mt Washington, KY 40047, USA |
Phone: | +1 502-538-2287 |
Site: | johnsenvet.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 9AM–5PM 8AM–6PM 8AM–6PM 8AM–3PM Closed |
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Devin Willard
At first we were decently satisfied with our experience at Johnsens, but that all changed extremely quickly! Our Doberman went in for her first set of shots after bringing her home, and everything was fine then. we took her back a week later to have her ears cropped. With that being said, we were told to bring her in at 830 am for her 10 am appt and to bring a picture of the ear cropping we like to show her. We arrive on time and she isnt even there! We had to leave without being able to show her a picture or to even speak with her. not only that, they took our puppy from our arms and took her to the back without letting us see her or say bye. when we pick her up a couple hours later they send her home without a cone. odd. Anyway, a week later we take her back to get her sutures removed, and again shes not even there! We were told she forgot about an appt she had. well, thanks for the phone call! the appt was at 345 and if we wanted to speak to Pam johnsen we had to come back at 530. theyve been nothing but inconvenient and unprofessional. we have decided to take our puppy to a different vet. highly unsatisfied!! After doing more research....in 2012 Pam johnsen was arrested for stealing $170,000 from her mother! I dont want someone with a background of theft (especially from their own parents) to be dealing with something very important to me.
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Rick Darnell
We have been taking our dog Jesse to Johnsens Veterinary Service for about 10 years now. We went to another Vet in town, when we first got Jesse, and one of their assistants almost killed him. He does not like his ears or his feet fooled with. He snapped at the assistant and she squeezed him so hard to "teach him a lesson", that he messed on the table, and swallowed his vomit into his lungs. It took a full week for him to recover. We have been going to Dr. Johnsen ever since. Our dog can be a handful, but everyone at Johnsens treats him like he is their own. Everyone is very friendly there and they all take the time to work patiently with him. Our most recent visit was a matter of great concern for my wife and I. Jesse looked like he was going blind in one eye, it was clouding over. When I took Jesse in to see Dr. Johnsen, she looked at his eye, and told me to calm down, he was going to be fine. His eye was just scratched. After a week of eye drops and salve, his eye is fine. Johnsens is a full service place. They board pets, and also do grooming. Cathy does a great job at grooming Jesse. All in all, this is a great place to take your cat or dog, and get top notch service. I would strongly recommend them.
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Debra McCandless
Its hard to put into words how we feel about Dr Pam and her staff. She always makes me feel like my pet is a priority. I have never had to wait more than 2 minutes to see Dr Pam. She is very thorough and explains in laymans terms what the DX is and what her plan of treatment is. She has gone above and beyond my expectations of a vet. I really feel like she and Linda are extended family. I would never take my pet anywhere else. She has always been available when we need her and she really devotes her life to her profession. She is the tops in her profession as far as Im concerned. She always ask if I want a procedure done before hand and her fees are very reasonable. Not only is she a wonderful doc but a great caring person as well. We love you Dr. Pam.....Please dont ever leave.
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A Private User
ILiving in Shepherdsville we wanted a closer vet than Shively, we tried a couple of ones in BC and had very bad experiences with them. But now we discovered Johnsen, and she’s great! She saved our cats life and her staff took very good care of her, they worked fast so I wouldnt have to leave and drive a long ways back. Before she even did the procedure she gave me a full upfront estimate and there were no surprises when the bill came, all of it was done at a fair price. We have 2 dogs and 4 cats and I plan on using her for all our future needs. Oh, and I never felt like she was trying to sell me anything I didnt need, if anything the cone I needed for my cat she told me to hang on too so I wouldnt have to buy it again if the need had ever risen again.
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Steven Perkins
One evening a few weeks ago our little guy Roscoe had suddenly developed paralysis in his hind legs. My wife immediately called Dr. Johnsen to help. She said to bring him and they would see him right away. We took him to Dr. Johnsen to see if there was anything they could do. We left him in their care and got a call about 30 minutes later with the diagnosis. We had a choice of a $4500 surgery or a $350 round of laser treatments. We could not afford the surgery, so we opted for the laser treatments. Now he has finished his treatments and is like his old self again. I cant thank the staff enough for their caring and professionalism.
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Richard Bagley
We use Dr. Pam Johnsen because she is very familiar with cats and we have 5. One of our male cats had been diagnosed by 2 other Vets as having Asthma and was taking steroid shots. These shots are hard on a cat over a long period of time. Dr. Johnsen examined our cat and said to take him off the shots because he didnt have asthma, which we did. He started playing more, became more active and his fur coat really looked better, more shine and hair growth. Very positive change. The whole staff is friendly and they take a personal interest in you pets. Would definitely recommend Johnsen Veterinary Services to anyone who has cats.
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Joe Lantz
After a bad experience with a Vet in Taylorsville, we looked for a place that actually cared about our Family members and wasnt trying to run up the tab on us. We found it here. They gave my dog a complete checkup and did some extras and actually shower her with affection. Took one of my cats to see them after it was having some trouble. This cat had been diagnosed by multiple vets before but after taking him here the problem was correctly diagnosed and He is doing great now. Highly recommend this place and the people there.
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Jimmy Barksdale
We are a happy new client and have had very good visits with Dr Pam. She gives you the info you need to make important decisions regarding your pets health and their future. She doesnt try to sell you something that you really dont need and can be conviencing about things that need attention. My dogs, Missy and Jordie like her very much and respond to her checkups. Her staff is friendly and ready to help at any time
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Kelly Richardson
Dr. Johnson was amazing and spot on with our cat Oliver today. I explained his symptoms to her staff and they urged me to bring him in. Im glad I did. She did emergency abdominal surgery because he had a blockage of hair bands in his abdomen and small intestines. She allowed my daughter and I to come back and visit him after the surgery and she was very helpful at answering my questions. Thank you Dr. Johnsen!