Sherwood South Animal Hospital

Reviews 4

MI

Michael A.

Sherwood South Animal clinic is engaging in questionable and unfair social media practices, "flagging" any negative comments on yelp and other review websites and keeping only a handful of those that are positive. If you look under "not currently recommended" reviews on yelp, you will see detailed descriptions of their negligence and poor treatment. These are the ones this clinic doesnt want you to see and right now there are even 23 complaints they keep "hidden" on Yelp. We are family friends with Cassandra for whom it was painful to even write the review because she lost her beloved dog due to this clinics misguided and negligent treatment. It was even more painful to her to see that the story she shared about her dog was "flagged" by the very same clinic that was responsible for his suffering and death. You can find it on Yelp under "not currently recommended" thanks to this clinics "intervention" to hide it and I will repeat it here out of respect for our family friend, her pain of loss, and as JUSTICE for the sweetest dog we met and who unnecessarily died in suffering thanks to this clinic. Cassandras experience that this clinic doesnt want you to know: "We thought we had some of the best veterinary service with this hospital when we lived in Baton Rouge but it turned out to be inhumane for our beloved dog. Though he was an older dog, he was quite healthy in every way except that he started to show a couple of symptoms for which we took him to Dr. Alfred Stevens. Instead of giving him a thorough examination and proper treatment, Dr. Stevens suggested a few possibilities in terms of the ailment and, while he mentioned a tumor as one of them, he didnt alert us as anything alarming nor did he attempt to treat our dog for a possible tumor. His general assessment was along the lines that he was an elderly dog and that the health issues are not uncommon at that stage. For months, we helplessly and desperately watched a slow deterioration in our dogs health, who bravely fought it, because of some "mystery" ailment of an elderly dog that could have struck him. Our biggest mistake was trusting this veterinarian clinic and not going somewhere else for the second opinion right away. When we eventually did it after a few months under this clinics "care", it turned out that our dog suffered from cancer all the time and it was too late to save him at that point. It is inexcusable for Dr. Stevens to casually treat our dog and not to take seriously his symptoms only because he was elderly. For his breed and given his excellent health in every way except for this tumor growth that could have been treated, he could have lived a few more years as a happy boy. Instead, he suffered and paid with his life while all the time we were misled to believe that it was a "normal" deterioration that comes with age. We wonder how this veterinarian would feel if he would be treated that way! If you have an elderly pet, PLEASE read about this experience with our dog. At least that we know he didnt suffer in vain and that his death will save other dogs lives."

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Beach Comber

I have had animals all my life and this was the worst experience I ever had or could even imagine and it resulted in the death of a beautiful animal. My cat became seriously ill on Saturday. We rushed him to this "Emergency" clinic. They were more concerned about us signing papers saying we agreed to pay their bill than attending to his condition. Then they started on the paperwork about euthanasia and whether we wanted him resuscitated if he died. My mouth was hanging open in disbelief. We were there for a long time. The vet sent someone else in to tend to the paperwork and never came back to tell us what she would do to address his condition. We left not knowing what their course of action would be. But before we left, they ran my Care Credit card to see what my balance was. The balance was zero and my credit limit was $3,000. The bill came to $2,993.60. After four days, I got a call telling me he was better and I could come get him. When I arrived, a worker brought him in and said, "He took a turn for the worse." It didnt look like he had been touched. He could barely lift his head. I told him I had just talked to the vet the day before. He just shrugged. I asked if a vet was coming in and he said, "sure." I was in the exam room so long I finally called the front desk from my cell phone and asked when a vet was coming in. They put me on hold. Another young worker came in and said she couldnt tell me anything but she would call the vet since he was out that day. She came back and said the vet told her I could leave my cat at the clinic if I wanted, but it would only add to my bill. I was so upset when I left I was shaking. I brought my cat home because I didnt know what else to do since it was obvious no one was caring for him. He died the next day. To read similar accounts on this review page is criminal. I will NEVER bring another animal through those doors.

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KA

Kathleen Gregoire

I am so surprised at the bad reviews of Sherwood south. I have had the complete opposite reaction. I fell on rascal after he scooted between my legs. I thought I killed him. My son and I rushed around trying to find a vet at 630- 800 in the morning. My vet was out of town , the others were either not open or wouldnt even look at him. We finally were told to go to Sherwood south by a vet in Prairieville who would not even come out to the car to look at him. He was bleeding from the nose and not lucid I was thinking the worst. Sherwood south took him from my son immediately as we entered and took him to the back. We didnt wait long when we were taken to a room and were told the Dr was assessing his injuries. The Dr. came in after assessing him and told us what he thought, and what tests he would need, to get a idea what was going on with him. in a few minutes a tech came and told us approx what the test would cost, the highs and lows of what he made need if there were different scenarios. She then asked us what we would like to proceed with. I did see that Sherwood south has Care Credit , which I have but decided not to use. I find that the payment situation is not different then going to a hospital and being asked for payment. My animals are my family and are expensive to own, I would do for them what I would do for any family member. I was also happy and surprised that I could go visit my little guy during his stay, that there is a website to track his progress , altho it does take a day to get authorization through the portal. You can also call 24 hours and ask for a report on the progress of your pet,

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Terrie Gaddy

Dont take your beloved animals here if it is an emergency. Staff more concerned with stocking the shelves than preserving the lives of others animals. Took my dog in at approx. 4 pm on one day and was told that my dog was diagnosed with hemanogiosarcoma and needed a splenectomy. Diagnosis was that the tumor was large, however had not ruptured. I was told that my friend was anemic and that they needed to run blood work to make sure that he would not bleed out during the surgery. Forgot to say that I waited in the waiting room for over an hour and then was taken to an exam, where I waited or anther hour, before the doctor came in. Again, after explaining the diagnosis to my family and took another 30 minutes to work up a bill (BECAUSE ITS ALL ABOUT THE MONEY, RIGHT). They finally told me that my friend was stable and that I could see him. They brought him to me and I got to spend the last 15 minutes that I would ever see him again, before I left. The vet called at approximately 9:22 PM later that night and left a voicemail. I called back and the vet told me that my friend had died. They told me that they were giving him fluids for surgery and he died. They billed me $101.00 for less than 30 minutes of CPR. What did they do for him from 6PM to 9 PM. They knew he had the potential for the tumor to rupture and his health had deteriorated rapidly that day. If you value your pets, which if your seeking medical attention you must, seek out other facilities for your animal medical emergencies.

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