Western Maryland Regional Medical Center

12500 Willowbrook Rd, Cumberland, MD 21502, USA

Category:	Hospital
Address:	12500 Willowbrook Rd, Cumberland, MD 21502, USA
Phone:	+1 240-964-7000
Site:	wmhs.com
Rating:	2.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 1

Reviews 19

Debra Morton

My Mother had surgery in February 2016 to remove a tumor left behind from a large tumor removal with the kidney a few years prior. Dr Perusis was the operating doctor in 2016. Easy he said. Afterwards He said when he got in there all hell broke loose. No kidding. He ruptured my Mothers spleen, creating a 12" hematoma. (Dr Mavromatis only monitored for 16 months but never treated.) He also said he removed the tail of her pancreas- which he did not, he said the tumor was attached to her adrenal gland, and he wasnt able to remove her cancer. He didnt even biopsy the tumor. So essentially she came out of surgery far worse than when shed gone in. The doctors at the hospital do not talk to each other. They send you for tests but dont list all the tests they want done, creating a headache for the patients ;whos in pain to begin with, to come back for more tests. Tests. Tests. No diagnosis. No treatment just monitoring. The staff in the buildings dont talk to each other either. Just keep the patients coming back for bloodwork. Oh and apparently they arent allowed to refer you to other specialists so if you are seriously ill, like my Mom, you have to take everything into your own hands because the case workers they assign never call their patients or advocate for the patient in the least. I dont know how many times wrong copies of tests were given or how many office visits were soooo over booked my Mom got passed up. Or the staff left her in a waiting room forgotten. The staff is rude. From the doctors down. The doctors are incompetent and I just pray your loved one isnt misdiagnosed or strung along without results like my Mom. This hospital should be VERY RELIEVED my mother isnt into suing because theres so many cases that could be filed against this hospital from the top down. After getting an appointment at Univ of Md, Dr Mavromatis actually had the gull to tell my Mom she was glad she was finally going to get help. What the heck...under her care for 16 months and thanks to my sister insisting on a second opinion when my Moms condition kept getting worse, she says shes glad mom was getting help----WHY DIDNT Dr Mavromatis get her help?!!! Please, save yourself months even years of mental frustration and possible death- stay away from Western Maryland Regional Hospital in Cumberland MD!!!!

Eric Lewis

Poorly run hospital. The "VALUE CARE" system is poorly used at WMHS. There is no communication between specialists or from lead doctor. The nurses are great, but are so overworked the care is lacking. If the nurses do the right thing, but is outside the "excepted" practice, they usually are fired. The poor management has made it where there are very few veteran nurses. Most of the nurses have little to no experience. Lucky for the hospital, they do try their best. If it wasnt for the Cardiology Dept., at WMHS, the hospital would be useless. I have told my wife, "If I can make it to another hospital, take me there."

Lucinda Emerizy

Me an my husband were on our way moving back to Kentucky from Pennsylvania. When we stop at first Maryland rest area an we thought he was having a heart attack so we took him to nearest hospital. An thank god we came here cause as soon as we came into ER they were great they took him right in an did X-ray an found he had 40 percent of his lung collapsed. We were there for a week an half . The whole staff an Dr. Nelson ( surgeon) were great . The whole hospital was nice staff was excellent they were so good at taking care of him an they were great to me also.

Kimberly Fram

Spent an hour in the ER, doctor never came in he was waiting for shift change. Started feeling better, decided to leave,told another nurse not mine that I was going to leave my nurse decided to come in to talk to me and told me it would be another 20 to 30 minutes before the next doctor would be in. Glad I wasnt dying! Very poorly run hospital, upper management should be ashamed of themselves!! Only thinking about their image and their pocketbooks!! We once had two very good hospitals in the area, now we have a terrible one!

J A

I despise having anything done here. Its a small town and they verify your personal information during registration for everyone to hear. I hand them my DL and still have to say it out loud. When you go in, you get a number...do they use that to call you back? Nope, they bellow your name for all to hear. Id swear there is a HIPAA violation in this process somewhere.

Amber Clark

I was in the waiting room with my daughter for almost 2 hours. Before I got up and left and went to another hospital. Staff was very very rude. I made a comment about how long the wait was and a nurse look at me and said I will not have any of that in my hospital. My daughter needed to be seen but that didnt happen at this hospital

Rachel Bussell

This is the dirtiest, most unprofessional hospital with the rudest staff. There are bugs crawling around everywhere and the staff treats people like heroin addicts instead of human beings. I will be writing a formal complaint to their HR. The staff is not properly trained and this place needs to be cleaned and inspected.

Gregory Tillman

Not the best place to go, not professional at all, billed the wrong insurance, after I asked many of times did they have the right insurance, and gave me many meds, I said I didnt want. Afterwards wouldnt even send me the claim, until having to fight(calling back and forth pleading the hospital) for it.

Jamie Stewart

Had to bring my mom here tonight and can not say enough wonderful things about everyone here. Every doctor and nurse here have been wonderful, so thoughtful and nice and caring. They have done a wonderful job. This will always be my first choice hospital.

Amber Jacobs

Was seen quickly. Doctors & nurses were both very friendly, professional, and kind. I couldnt have asked for better care! Special thanks to my nurses Kathy & Emily, and Dr. S for such a wonderful job last night! Truly went above and beyond.

Stephanie Woolard

This place is absurd. They act like they have no idea whats going on.. The nursery/labor & delivery is amazing. Other than that, that hospital is a joke. Should have kept Memorial & Sacred Heart.

Serge Fabre

Great hospital to be admitted i to the staff os kind and caring better then the big hospital in Maryland who have no time for their sick patients.

Joey Mathis

Nurses dont really seem to care about their job. Some of the cafeteria staff is very rude. Doctors take all day to show up.

John Kitzmiller

Will die b4 i ever spend another 4 & a half hours sitting & waiting so they can piss around do nothing.

Barbara Lantz

High level care staff amazing, Dr. did outstanding surgery. Feel like a new person.!!!

Jason Clise

The hospital is ok. Cardiac unit is world renowned. Their cafeteria is amazing.

Penny Shepherd

Saved my Fiancées life. great care, caring staff, EMS staff were also great.