Berkeley Medical Center

Reviews 8

SH

Shannon Keeter Denbow

My 3 year old granddaughter was brought here for a high fever, severe headache, neck pain and back pain at approx 830 on 1/13/2017. The ER staff kept said there was nothing wrong except old fluid in her ear from a past ear infection yet her blood work showed a high white cell count and she has severe hives on her face. I requested a pediatric neurologist to see her and they said "well, there is one in Frederick but we will call a pediatrician to make that call and the pediatrician cant get here until after 5". So around 6 pm, the pediatrician came and said that she did not understand why the ER doctor did not feel or see all of the swollen lymph nodes in her neck and she has an infection probably related to the ear infection and wanted to keep her overnight. This morning, 1/14/17, someone came to draw blood and I asked why. They said it was routine. I said that she was not going to be stuck again for "routine" but to find another way to do it. They said the ER staff could take it out of her IV but no one else could. I said ok lets get the ER staff to do it then as it was a battle getting blood work from a 3 year old. Next thing I know, I am being told that My daughter is being released. I called the Nursing Supervisor because apparently she is the one that runs the hospital on the weekend. Laura, the Nursing Supervisor told me that I was being released because I refused bloodwork. When I told her the story, she left and came back and told me the only reason I stayed was because I had requested it! WTH!!!!!! I told her the conversation about the neurologist request, she told me to go see my regular doctor Monday or Tuesday and get a referral. I asked her what was wrong with my child, she said "I dont know, maybe an ear infection!" What kind of hospital is this!???? I will NEVER come back to this hospital. If I got into a life threatening accident in front of it, I would request to be sent to another facility. Oh while I was there, there was a small baby Boy, born 1/5/2017. He had RSV and no one was paying attention to him at all. He was screaming and they just put him in a swing and left him. I asked about him and was told "the parents only come maybe an hour a day but we dont have time for this, do you want to hold him and feed him?" I was shocked!!!! This business does not need to be in business!!!!!!

---

ME

Meredith Michael

I went in to the emergency room to be seen for severe abdominal pain. After waiting for an hour after being told I was next to be seen I called the nurse to see when the Dr would be in. She looked out in the hall and asked the Dr and he replied, "Im going in to OR, she isnt an emergency. " I guess because I am a female and happened to be on my period that I was of no concern. I cant even stand up straight and cant believe that this is the behavior of a doctor employed here at this hospital. I will never return. I will probably get a $400.00 bill in the mail though, even though they only took my vitals and catheter. This is not the first time that I have had an unpleasant experience here at this hospital either. If you have another option, go there instead.

---

NI

Nikki Johnson

I was taken in by an ambulance for chest pains. You would think I would of been a priority but no they made me wait 3 hrs for a ct scan. They were not busy at all and the RN was very rude and the nurses were ignorant. What a joke there is no sense in someone getting treatment like that. This place is a joke. And I will never visit the hospital again. They might of changed there name but the care is still bad. What a bunch of quaks and idiots in this place. I will be calling the administration on Mon if that does anything. I would recommend anyone not to go there go to MD or VA. You will die waiting to find out what is a wrong with you in this place.. And Im calling my Insurance company and telling them why I walked out and I hope that you dont get your money.

---

TY

Tye Quandoe

My mom was in there for chest pains and some other symptoms this week. I will say that they followed proper protocol for a cardiac event. However, when everything came back and it was deemed that it was not a cardiac event they sent her home with a diagnosis of non specific chest pain. They also told her that she had a small infection of her liver due to exposure to a virus since it was cold and flu season. I ended up looking at her labs in her my chart and her AST was well over standard range. Turns out she needed to have an emergency cholestectomy. Good job bmc. Good job for you not being able to use your brain and coorelate an elevated AST level with my moms SIGNS and symptoms.

---

KA

Karli Rorabaugh

While waiting in the waiting area of the emergency room, they violated HIPPA with other patients by leaving doors open so that those who were waiting could hear every bit of information shared. Once we brought attention to the violation the nurses at the desk had a very inappropriate attitude telling us there was no issue. They were very quick to call security to have us delete any evidence that we had of their HIPPA violation and proceeded to quietly talk smack about not only us but other patients behind the desk thinking we wouldnt hear them. My suggestion is to stay away from this hospital.

---

RO

Robin Horne

I wish I could give the ER doctor a punch in the throat. In September, my husband was suffering horrible pain in his right hip. The pain was so bad that he was unable to sit, stand, or even lie down comfortably. I took him to the ER. His physician was Eric Glass. After speaking to my husband for about ten minutes, Glass sent him home and told him to take some ibuprofen. He took no tests whatsoever. My husband was subsequently discovered to have metastatic badder cancer and three months later, he died of it. Eric Glass, you are a useless POS and should lose your damned license.

---

SE

Sean Casey

I was on the 5th Floor with the Med Surg staff for 3 days and I could not have asked for a better group of nurses. I felt comfortable and safe every second of my stay. I saw one doctor every day that i was in the hospital and a surgeon during consult and apparently one other time while under anesthesia. The care was exactly what I would have wanted. I thank every staff member I encountered. Even in the emergency department, before i was admitted, I always felt my care was paramount. I felt everyone was doing anything and everything they could to make sure I was taken care of.

---

JE

Jeremy Mowen

I should of read the reviews on this effn place before going there. Truly the worst and money scamming place. Just one example, i scheduled appointment one doc sees me says surgent will have to see you. Ok. Surgent puts a simple diagnosis that thefirst doc can determine but no they make you see 2docs in their office. Then surgent says possible surgery is needed and when you come next time he changes his mind just put a freaking silver nitrate solution says come every week for tjis and your bill is $200 plus you pay facility charges $250 what!?! I stop going there. Fking scammers.

---

---