Category: | Medical Laboratory |
Address: | 6820 Hospital Dr, Rosedale, MD 21237, USA |
Phone: | +1 410-391-5296 |
Site: | labcorp-locations.com |
Rating: | 3.5 |
Working: | 6AM–12PM 6AM–12PM 6AM–12PM 6AM–12PM 6AM–12PM 6–11AM Closed |
TO
Todd Kutschera
Read a lot of questionable reviews for all types of labs (Hopkins, Quest Diagnostics, Labcorp) and picked this Labcorp because it had the least poor reviews (not the way I typically like to end the selection process). So you could imagine my surprise when it was an utterly fantastic experience front to end! I couldnt think of a thing they could have done differently to make it better. Scheduling was easy. Staff were friendly. The location was clean and spacious. They took me right on time. Efficient check-in. Efficient and painless drawing of blood. Staff were friendly with me the whole time, making me feel comfortable. Oh, and my technician seemed focused on the details (my info, labels, etc.), which is pretty important with this type of work. Then I was out of there before I knew it! Couldnt be happier! Great work, folks!
ME
Mercedes Hightower
Is it possible for a facility to be any more ghetto and unprofessional? I called on the phone and they countinued to talk in the background for 2 minutes before anyone said "hello" and when they did you have thought I was bothering them. Then when I went in the back they were incrediblely rude, never made eye contact or anything with me. I wouldnt go back here for anything and will be talking to the HR office at my job so they are aware of the Appalling service they are paying for their employees to recieve. As I type this I can here one woman talking about her banking issues at fidelity bank and here another playing Jay-Z
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Lindsay McCartney
Rude. Ignorant front desk. No compassion. Nasty. Non professional. Act like we have no where else to be but here and that we have all the time in the world to come in there. Like we dont work or have a family. Refuses to take a patient that is there as soon as the doors open at 6 on a Saturday after rearranging work schedule. Mind you there were only 3 people in waiting room. Not my fault I wasnt told to have an appointment. Even though I did all the prep work to have blood drawn. And not like I was going to do anything but sit in the waiting room while I waited for my test to be done. Total BS.
WE
Wendy B.
If I could give them zero stars I would but thats not an option. The staff appear to be zombies with no personality and limited customer service capability. My advice to anyone who wants to go here is that you have each one of your lab tests on a single order; if you have 24 hour urinalysis on the same sheet and you have not done that prior to they will not take any of your test. I question any of the reviews on here above 2 stars.
AM
Amanda Miller
I had a pleasant experience considering I was getting blood drawn. Im diabetic and have this done every 3-6 months. Jessica the receptionist was very friendly and I enjoyed our conversation. The man who drew my blood greeted me with "good morning" and quickly and accurately completed his work. He was definitely good at his job. Well done Rosedale, Lab Corp. Thank you.
AL
Alex Wine
Outrageously rude...they take too long to do things; make people wait for hours to get there tests done. They have no sense of customer service. Everyone in there needs to get fired. I could work better than them and I have a Bachelors degree. I expect better out of Labcorp in the future.
KA
Karen Lloyd
Horrible. Only one here. 4 employees sitting around talking. Waiting in back 15 min now listening to them talk about boyfriends. 25 min now. Still no one, as i stated im the only client here. Calling later to complain!!!!!! I have to go to work. Unlike them i have a good work ethic.
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Ruby Slippr
went today at 6am. Lady was very nice and professional. I did not get her name. Was taken very quickly and there were people ahead of me. IT was painless. They must have cleaned up the previous staff that all the bad reviews came from. Its ok to go here now.
KA
Ka T
Came to this facility after bad experiences at the White Marsh facility. Much more privacy when checking in, facility is clean, and the personnel were all nice and professional. The blood draw was done professionally and I didnt leave with a massive bruise.
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Renata Bass
Black skinny chick wear glasses ignorant rude very unprofessional. I should have ask for name but she was very rude. She needs a customer service class really fast for someone with no patience bang her right on those burgundy eyeglasses.
JA
James Stone Jr
Very rude on the phone! I called to see if a blood work order was a fasting one since my doctor didnt tell me if it is or isnt!!
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Sarah P Davis
Very clean facility and friendly staff. Went in the morning, I was the only one there so I was in and out within 10 mins.
CR
Cristine Oliver
Very clean and well lit. I was there bright and early on a Saturday and was seen in <5 minutes.
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Vernon Irvine
I was in and out if u go during peak hr except a wait
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DOUGLAS METZGER
Didnt open on time . Hrs 6 to 11 opened at 6:12