East Boston Neighborhood Health Center

Category:	Hospital
Address:	10 Gove St, Boston, MA 02128, USA
Phone:	+1 617-569-5800
Site:	ebnhc.org
Rating:	3.2
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 29

Reviews 30

Frederick Bianchino

This place is terrible when it comes to customer service. I went to pick up a script that my doctor sent and they didnt have it in the cpu because the woman at the drop off window didnt do her job. She told me it wont be ready for hours. One script takes hours they must be severely backed up then. Lol . I have since moved to CVS in winthrop the staff there actually cares about there customers. I do not recommen ebnhc pharmacy. The adult medicine department on the other hand I am inpressed with. DR Stephen Simon is as good as it gets when it comes to a carong doctor. He takes his time with me asks me questions about how im doing. I geel that he genuinely cares about his patients. He has done everything in his power to help me with my stomach issues I gove the adult medicine department 5 Stars

Kori Olsen

I just posted a glowing review here. THEN I went to the pharmacy, only to be waited on by ONE OF the most ignorant women Ive ever encountered in my entire life! She acted as if I was a nuisance, because I interrupted her filing her nails. Then she told me that refills take up to 24 hrs. I mentioned that Ive ALWAYS waited while my prescription was being filled. She told me "youll be waiting until after 12pm." (4hrs) Now earlier, I posted how friendly, quick, and thorough, EBNHC pharmacy usually is. Only to run into this creature this morning, who blew that WHOLE review out of the picture! Ill try not to let the one bad apple spoil my thoughts on EBNHC pharmacy, but its sad that we have to deal with people like her while simply trying to get our much needed medicine.

Hasnaa Hasnaa

very satisfy with my PCP Marie Benetly MD and the whole team in FM, lately I was seen x times in 1 wk by deferent providers because my PCP wasnt available , but when she was, they call me to see her ! referral was done same week and I was seen few days later, they even follow up after the specialty visit !! problem solved, by the way I dont want to forget to mention the beautiful faces at GYN, Maria and Brenda! always welcome pts with a big smile and always helpful when you call the GYN department!! Love my East Boston clinic and I will never switch to a different place !

Malik Drief

The worst hospital ever I have been at. Always 1-2 hrs delay for any appointment I schedule( Asked for one from the management to speak with but no luck) . My last doctor and Nurses that I have seen were always in rush. They dont even let you finish your concerns or describe what issues youre facing. The time that you wait is 4X times more than the time you spent with my doctor. I felt its waste of my money and time. I highly dont recommend this hospital and I will start looking for alternate hospital . Very very disappointed with how they treat their patients .

marie alessandro

This is for the experiences in the last year. My doctor, Dr Braun, is fantastic. She is attentive, listens well and very good about discussing health concerns and ways to address them. The same applies for the rest of the team Ive met with at the Family Practice, which I swapped to from Adult Medicine. Im glad I did. I have had some dismissive or even rude care from former pcps Ive had in AD, especially in regards to reproductive health concerns. My current experiences have been wonderful and comprehensive.

Gerardo F

This place simply does not care about patients whatsoever. Every receptionist, nurse, doctor takes their sweet time in everything they do. From picking up a pencil. To tieying their shoe. You could be in pain and they could care less. . . Someone could be bleeding to death in this place and would have to wait at least a MINIMUM of 2 hours before seing a doctor. Time after time never fails. It doesnt matter if its 3pm or 3am please plan 3 to 4 hours ahead before coming here.

Ma. Amparo Iglesias

They have the worst customer service. I work at the customer service and I have a passion with my job. Nurses and doctors are amazing. Just the staff on making schedules and the one in pharmacies. They dont have the courtesy and dont even wear a single smile. I have a perspective that if you are on the position of customer service you should be happy helping guests not look miserable. Seems like they are getting annoyed when you approach them.

Elizabeth Tobon

Muy mal servicio en sala de urgencias ,si es que se le puede decir sala de emergencias ya que después de que te registras,esperas 2 horas y hasta más para que te atiendan ,no les importa que uno este asfixiado del dolor.

MERCEDES TRAN

This is the worst place I been to, is overly pack, the doctor only care to put you on medication drug. I needed a letter from my doctor for a tobacco test that I needed for my job and they rejected me. The nurse take forever to contract me back when every time I call. To set up an appointment is impossible. I think my doctor know about preventive health, all she does is refer me to take medication and do more lab test.

Justin Argueta

Personal no calificado para desempeñar las labores solicitadas, pesimo servicio al momento de solicitar y llenar aplicaciones para tu seguro.

Rossxy Fuentes Reyes

Awful! We had to wait for almost 5 hours. My 4-years-old daughter got sick and we took her at this place. She had fever, but we were waiting for hours there. Definitly, they need more doctors there. A lot of patients and no doctors. Thats the worst place to be an Emergency room ...

Alex Lemus

Pesimo lugar! Muy lamentable q a algunos trabajadores de ese lugar no les importe la salud de sus pacientes.

Shannon Glavin

TERRIBLE!!!! They took sooooo long. Very very very slow. I highly recommend you dont go to this place. I arrived at 8:15pm and didnt leave until 1:20am. Terrible! They need to learn how to hire more people!!!!

Alfonso Jose Gutierrez Gracey

The personnel are rude and hypocrites. Even do one is being polite. The vision center, they say they work Saturday to 2:30pm but when I call at 1:30 they say is closed.

jesus acevedo

Buena atención en urgencia ,muy pronta y el personal excelente

leona smith

If you have an appointment scheduled months in advance you still end up waiting over an hour to see your doctor. Dont plan anything around the appointment.

Taphanes Silva

Worst place Ive ever been! Sat there for 3 hours to see a doctor ! And another 40 min on the room waiting for the doctor to come in ! Ricidulous!

Gina Clifford

not clean, staff is unprofessional, and they gave me the hardest time about facing my records once i realized the place was a disaster

ANDREW CHIODI

They suck sometimes and just to ask a question and recording pickup and hung up. Nice.

marta davis

I never had a problem with them they took care of me and my son I give them

Destiny Hayes

been going there my whole life, its always been great 10/10 would recommend

Roberto Delgado

Muy buena atencion