ProEx Physical Therapy

Reviews 8

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Veronica Pare

ProEx Physical Therapy destroyed my back. I went in for minor back pain during certain exercises, my doctor recommended I see them to learn some stretches. Instead the therapist disregarded my doctors diagnosis and decided to do a "stress test" on me, an hour of weight lifting to see what I could take, something that none of my doctors or other physical therapists have ever heard of a response to a client with back pain. They sent me home with orders to do about 90 minutes of core exercises a day. An hour or two after my appointment, my back hurt so much I spent the rest of the day in bed. I pushed myself to do the exercises for the two days until my next appointment. At my appointment, in tears, I told the physical therapist about the pain I was experiencing. She told me I just needed to strengthen my core muscles and work harder, but she went "easy on me" with only half an hour of weightlifting. Starting that night, I was in so much pain I could barely get off the couch long enough to go to the bathroom. This completely incapacitated state ultimately lasted a month. I have a pretty high tolerance for pain. For years I had a migraine disorder where the pain was so bad I would just vomit for hours. It was miserable, but nothing to get upset about. After a day or two of no improvement, I called my doctor and we made an appointment for later in the week, but she told me not to return to ProEx. I called ProEx to explain the situation and cancel all my appointments. My therapist had the nerve to try and shame me by telling me essentially, no pain no gain and "any 90 year old woman" could do the workout she put me through. A year of intense pain, multiple rounds of shots and two out patient surgeries later, the problem was a severe inflammation of my intervertebral discs, something no amount exercise would have fixed, and in fact made the problem worse. I am now pain free, but I may need more surgeries in the future if the problem returns. Thus, I recommend you avoid this place unless you have a fairly simple problem. In my experience, they were not particularly interested in solving my back pain, or hearing client feedback, just running me through their assumptions. I waited a year to make this review, because in an attempt to be fair, I wanted to know what my recovery would be like before writing about my experience.

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A Private User

A year ago I was having some real trouble with three bulging disks in my back. I had originally hurt it some 20 years before. The pain had gotten to the point I could no longer do the things I love to do. Exercise had become almost impossible. My options at the time were injections, surgery or physical therapy. Fortunately for me, I chose PT and the folks at ProEx in Haverhill MA. Karen and Jess had the knowledge and experience to put together a program to loosen my frozen vertebrae and strengthen the muscles around my spine. While they can’t fix the physical damage to my spine, they have given me the keys to getting my life back. They told me as much on my first visit. In the end I left with: 1. An exercise program to follow to insure my hard won relief would not be short lived. 2. Confidence in the knowledge of what I can and cannot do safely. 3. Suggestions for simple changes in how to handle daily activity to make it safer. 4. Comfort in the knowledge that, if things change, I now have a place to return for the answers. 5. Some new friends in Karen, Jess, Kim, Aman and Brian. My experience was so positive that I have since brought three other family members to ProEx for treatment; my wife and two of my children. Each situation was very different. And each patient was dealt with effectively and in the shortest number of visits possible. Copays do add up you know! The staff at ProEx are wonderful people to work with. You will work hard in PT. But these folks will help you make that experience as positive, humorous and fruitful as possible. They have become more than just another medical provider to my family and I can’t recommend them enough. Dennis McCracken Haverhill, MA

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A Private User

As an athlete but more importantly a mom of two young children I was concerned when I tore my acl and meniscus playing soccer. I needed surgery and lots of PT. ProEx in Haverhill, Ma litteraly saved me. About 5 days post surgery I went for my first session with Karen Murphy and needless to say I was a bit nervous due to the discomfort I was in but...wow! She was amazing, her knowledge and understanding of what I was going through made me realize I was in good hands and I could relax and focus on healing. After only 5 weeks Im off crutches, in very little to no pain, walking unhinged in a brace and Im improving leaps and bounds with Karen and the staffs supervision. The staff at the Haverhill location is warm, friendly and skilled. Im greeted like one of the family. Hours and location are super convienient. I continue to recommend ProEx Haverhill to anyone wholl listen. Thank you Karen, Brian, Jess and Kim!

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Andrew Poverchuk

My ProEx physical therapy was the second time Ive had physical therapy in my life. The first time was a few years ago in Florida. That experience was just fine, but ProEx showed me how much better a pt experience can be. All of the staff, from the administration to the physical therapists and their assistants, were very friendly. The PTs and their assistants work very well as a team to give patients direct and consistent care. I especially liked how my PT constantly explained what was going on in my body and how his treatment was going to make things better. My Achilles tendonitis is gone, my leg feels strong, Im back to running, and I have a plan for staying strong and healthy. I have since had surgery on my shoulder and Im very happy to continue working with ProEx for my physical therapy.

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Gagnon Derek

Karen Murphy is without a doubt the best physical therapist I have ever worked with. I would highly recommend working with her and the entire Haverhill team to fix your ailment. Having gone to other therapists, I can say this office is top notch in terms or professionalism, health related knowledge, and measurable results. Their goal is to fix your ailment or at least enable you to manage your pain outside the office, not keep you coming forever. A+++++++++++++

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Stephen E. Barbin

Ive had problems with my lower back, hips, abductor muscles, knees and ankles for several years, and had PT at Holy Family Hospital in Methuen back in 2007 without any improvement. I went to ProEx in 2014 and received far superior PT than that at Holy Family. The staff at ProEx in Bradford (Haverhill) is warm, friendly and very skilled - and constantly updating their knowledge and skills, too.

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Wendy J. Hamel

After right hip surgery, I thought I would be out of the dance studio for months. The team at ProEx had me back to dancing quicker than I expected! They are an amazing team. Jessica was thorough and did not push me too hard, but carefully increased my therapy in creative ways to help me gain back my strength and flexibility without pain. I would absolutely recommend ProEx to anyone!!!

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Maryleen Gobiel

This is my second time around receiving physical therapy at Pro Ex.Awesome staff.I started out somewhere else and decided to try ProEx because I was not happy with the care I was given.What a Team of caring dedicated professionals.They helped with both my physical and emotional pain.It`s also so impressive how well they all work together.Thanks guys

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