Category: | Optometrist |
Address: | 29316 Ford Rd, Garden City, MI 48135, USA |
Phone: | +1 734-261-6868 |
Rating: | 3.7 |
Working: | 9AM–6PM 9AM–7PM 9AM–7PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
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A Private User
I made an appointment in Elite Eye Cares Garden city, Mi office. My appointment was Jan 3,2008. My exam was great, one of the best eye exams I have ever recieved. However once it came time to pick out frames I was left alone and told that my insurace would only pay a certain amount of the frames, fine. However none of the frames had a price on them, and the two girls in the office were no where to be found! on i choose several pais of frames and finally got someones attention i found out only one of the frames i picked out were in my price range. (would have been easier with some help). After ordering the reflective coating and slime lenses I paid for my order and was told that it would be put through right away and would be ready in 5-7 buisness days. Fine. On the fith buisness day i was told they were not in yet, Ok not a big deal. on the Seventh day (Jan 13)I was told that my order was not put in until the Jan 4. (on a sunday!!) and that they would in by friday the 16th at the latest. It is now Friday the 16th and my glasses are still not in. I was told that they were actually not put in until the 5th, and they are expected any day now!! The Girls in the Office said they have no idea when they would be in, because a second company makes them. Im sorry shouldnt you be able to find out when an order is shipped so you can fofill your own contracts? I will never go back to this office again, and I strongly discourage anyone else from visiting either!
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Office and more
I have had nothing but wonderful experiences at Elite! Nicole, Amber, and the rest of the staff have always gone above and beyond my expectations. I discovered this facility 1.5- 2yrs ago, after going to other places for many years. They really take their time showing all of the choices in frames, and offering their honest feedback which myself, and my teenage daughters value. Keep up the great work! Donna Wells and family
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James S
My daughter went to Elite previously to get contacts. They told her she has astigmatism in each eye and the contacts cost ~ $400 per year. She went to Americas Best this week to get new contacts and told her doctor she has a astigmatism. The doctor took a look twice and told her she does not have astigmatism. Her new contacts cost $64 X 2 per year. Not too happy with Elite and will never go back.
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A Private User
Had a great experience. Been going there for 20 yrs. Insurance only covers so much and the scripts are sent to a lab which makes the glasses. They were helpfull and professional. I go back for adjustments. The doctor on Staff is courteous and professional. I have Davis Vision which has there own lab to make what I ordered. Very friendly MUCH BETTER THAN AN EXPERIENCE AT AMERICAS BEST
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Kristy Pope
Ive been here twice, every two years I come in. Very welcoming, helpful and a great selection of glasses. Great place for eye care! Staff is friendly and professional, I highly recommend them.
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eileen eileen klein
Fantastic experience every year here. Nicole is phenomenal and a true professional. I would never go anywhere else. Thank you Nicole!!
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Jean Kyle
I have been going here for years they have a great selection and except most insurance companies very friendly and knowledgeable...
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Fares Z
Theyre friendly and to the point. Allowing for an easy and superfluous transaction.
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BigL L
My eye exam was speed and accurate, plus the staff was friendly .
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Deanna Bauer
Rude. Dont waste your time.
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Ryan Hammell
Wow. Rude and poor service.
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Kenneth Sandoffsky
They the best