Metro Health Cascade

4300 Cascade Rd SE, Grand Rapids, MI 49546, USA

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Category:	Family Practice Physician
Address:	4300 Cascade Rd SE, Grand Rapids, MI 49546, USA
Phone:	+1 616-252-1500
Site:	metrohealth.net
Rating:	4.1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 2

Reviews 7

Mellissa Muzzy

I have been a patient for 7 uninterrupted years with zero missed appointments, and zero issues regarding financing or "other" patient demands. In June, I was rushed from one of Spectrums Urgent Care Centers to Butterworth downtown due to a kidney infection that had turned septic, and I was going into cardiac arrest with a temperature of 103. After a day at Butterworth I was diagnosed with Pyelonephritis (severe kidney disease ). Because I had gone septic and the infection had been in my system for about 6 months I was returned to Butterworth 2 days later after the prescription wasnt stopping the constant septic symptoms of my disease. I returned to Urgent Care centers 3 more times following my diagnosis due to the severity of the disease. In this time, I made 2 additional appointments with my PA Heather Dickinson. I was not able to make those appointments as I was bed-ridden and unable to leave my house due to the pain. Because I had another appointment already scheduled in that month, and then missed all 3, Dr. Clegg has decided that I am no longer able to be a patient of PA Heather Dickinson. Because my Urgent Care and Butterworth dates are not on the same days as my appointments with my PA, Dr. Clegg believes that I should have still been able to make those appointments, and that my "excuses" for missing my appointments are not good enough cause to allow me to stay on with my PA of 7 years. Dr. Clegg has never meet me a day in his life. I have been with PA Heather Dickinson through my Pituitary Adenoma (tumor) and every other health issue I have had due to that tumor over the last 7 years. Yet, now, I get to find another PA... Because I went into septic shock, from a deadly kidney infection I had for 6 months that hospitalized me, because I missed 3 appointments and all of my paperwork from Butterworth and Urgent Care arent good enough "cause". What a way to treat a long term patient. I am filing a BBB report.

Leanne M

My primary care physician, Dr. Kern is wonderful. I have also been cared for by Physicians Dickinson and Garwood and they have all been good to me. Whenever I need to get same day care the staff politely do their best to set an appointment for me that day. I am usually shown great care with no long waits.

Charlie Gage

Going there for over 15 years. As with all family doctors you can forget about seeing the doc lately. But their PAs are very good. I recommend Chris Van Ryan. If you get sick the can almost always get you in that day.

Eric Kropf

Primary care was with Lowell Family Medical, but they dropped the ball too many times so I switched to Metro Health Cascade. Best decision I could have made for my medical needs.

Nick Easler

Decent doctors. Nice facilities. Questionable billing.

Kelly Sapp

Great bunch of ppl

Alpha Numeric

Waited 70 minutes!