Grand Rapids Family Physicians, PC

1787 Grand Ridge Ct NE #101, Grand Rapids, MI 49525, USA

Category:	Family Practice Physician
Address:	1787 Grand Ridge Ct NE #101, Grand Rapids, MI 49525, USA
Phone:	+1 616-774-8131
Site:	grfamilyphysicians.com
Rating:	2.9
Working:	8AM–7PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–12PM Closed

Location

Photos 1

Reviews 9

Tara Zamarron

I tried to schedule an appointment on Thursday for that day or the next. They were full and would not work me in but put me on a cancellation list (I was never called, of course). They told me to call first thing on Saturday and they could work me in then. I showed up at the office at 8:40 (called at 8:31 on my way in and got the after hours emergency service line). She said that she had been answering phones since 8:30 (implying that I was lying) and that the appointments were booked already and they refused to work me in to the schedule. She stated that I hadnt been to the practice since 2015 (I only come when I really, really need to, why hold that against me?) and she was documenting my "noncompliance" in the chart. She also told me that if I was going to work today that I must not be as sick as Im making myself out to be (Im a young, otherwise healthy adult with no major pmfsh that is currently on SEVEN different prescription medications for bronchitis that has now likely evolved into pneumonia). Hey, guess what? I dont make the sick leave policies at work, nor do many other Americans. I would love to have the luxury of not going to work when I feel crumby and absolutely miserable! It must be nice to be her! They referred me to urgent care twice in three days instead of working me into the schedule! Seriously?! They are wasting resources of other providers and departments designed for patients with unforeseen illness/injury because they dont want to work to take care of someone that is genuinely ill. I will be filing a formal complaint and finding a doctor that I can actually see and be taken care of by. My physician is nice enough, but whats the point of having a kind physician if he cant spare an extra 15 minutes of his time to make sure you are cared for if you really need to be? And if you cant take care of pneumonia who can you take care of? Appalling.

Jon Howard

STAY AWAY FROM THIS OFFICE!!!!! This office has been nothing but trouble for me, sadly. I am a 100% compliant patient. Im always overly friendly and do literally everything dr David kutche asks me to do. His nurse, Helene is an absolute rude nightmare. Clearly Im just a dollar sign to these people and therefor will not be back and will not recommend to anyone. ive always had trouble sleeping. I have complied to every suggestion the doc has given me. He started me off on xanax, I took it for a while but didnt want to become addicted or dependent on anything, so I asked if we could try something less harmful. We tried countless meds and even cognitive behavioral therapy. The therapy helped with sleep patterns, but not with anxiety. So I decided to stay on the xanax because its really the only thing that has proven to WORK. Even though Ive NEVER asked for a refill early, or anything that would make you think there was a reason for this type of behavior coming from a physician. They literally just never call me back or give me an explaination. Ive been going through withdrawal symptoms and havent slept for over a week! My quality of life is down the drain and it obviously affects my daily life. I will get through this on my own, and be better because of it. But will not give ANY credit whatsoever to this office because their quality of patient care is a sad zero and obviously the only thing they care about is money. Because if they truly cared about their patients, this type of behavior wouldnt be happening. Take it from me, and press the back button. Your welcome.

Neftaly Hernandez

I was a patient of Dr. Dudley. This doctor is very religious. I did not feel he listened to the severity of my concerns. As a severe asthmatic, he never considered COPD as a diagnosis and never did or recommended allergy testing for me. Refilling my yearly prescription drugs always took more than a week, which is life and death for me. Very disappointing experiences here. Ive switched to GVSU family health center. They accept more types of insurance and listen my needs.

John and Juli Rolecki

Dr Hazle and his staff are the best. He is very knowledgeable, attentive and has great bedside manner. He went out of his way to attend to us under extenuating circumstances, and we highly recommend his practice.

Jessica Cole

I would not recommend this Doctors office to anyone. Dr. Furness is cold and distant. He also inserts used his personal and religious beliefs to shame his patients.

Doug Zandstra

Showed up at 8:20 for an 8:10 am appointment and was told the Dr couldnt see me b/c I was late. Arrogant, and Pompous office. I wouldnt recommend.

Jay K

I would not recommend this practice to anyone. The doctor I saw there puts his personal beliefs in front of his obligation to care for patients.

Gary Watson

Great group of doctors and staff. Very Friendly and accommodating. Great hours make it easier to get in, even on Saturdays!

Tyler Essenberg

Excellent service and care. Friendly staff!