Category: | Dentist |
Address: | 1206 Gull Rd, Kalamazoo, MI 49048, USA |
Phone: | +1 269-385-2100 |
Site: | fichtermcdougal.com |
Rating: | 4 |
Working: | 7AM–5PM 8AM–5PM 8AM–5PM 7AM–5PM 8AM–12PM Closed Closed |
A.
A.D. Saddler
Took my daughter here as she was complaining of tooth pain. The staff is nice enough, but somehow found it necessary to send my daughtera pediatrician a nasty note stating that she has "severe decay." The pediatrician looked in my daughters mouth and stated that no, she does not have severe decay. It would have been nice to know that they intended on contacting my daughters primary care provider, and also how lowly they thought of the situation. The dentist did little more than check in her mouth - no x-ray or full exam. I do not recommend, nor will we return.
CH
Cheryl Bruzewski
Due to unexpected car problems the same day of my appt, I had to call and reschedule my first appointment here. The receptionist was rude and said, "I wish we wouldve known sooner." I wish I wouldve known sooner that my car was going to break down, too. I fully understand the need to avoid same day cancellations but sometimes its unavoidable.The receptionist needs to understand that she is the first line of contact with new patients, and her attitude is simply unacceptable to me. I will not be rescheduling.
PA
Paul McIntyre
Unfortunately it doesnt allow for zero stars. STAY AWAY! The shoddy work that Dr. McDougal did fell out in less than a year. Corrections to her work are going to cost in excess of $6,000. The billing clerk will say whatever it takes to get you into the chair and doesnt care, even when you tell her what shes saying doesnt sound right. If you get stuck with a $1,200 because she lies to you about what shes checked, youre stuck with it.
KY
kyle tague
I cant even give then a half star. The lady at the front desk was unbelievably rude. Do customer service at all! I was going to be late for my appointment and when I called she gave me such a attitude that I was 11min late that she assumed I wasnt showing up. Then had to talk to the dentist to see if they can still squeeze me in... I will be telling everyone never to do business with these people. Unbelievable waste of time.
ME
Megan Pauken
My three year old son had a cleaning appointment this morning and Dr. McDougal and her hygienist Kelly were incredible. They made it fun and made sure that he was comfortable and understood what was happening. He has had a few visits since he was a year old, but each time they do a little more and help to keep him excited to be there. I would strongly recommended Dr. Fichter and Dr. McDougal for both adult and children.
RO
Ross Bemben
I scheduled an appointment for a cleaning and it turned out the first appointment was just a check up and I had to schedule a second appointment for a cleaning. It also felt like they were trying to get as many people in and out the door as possible. Overall the staff is very friendly but the 2 appointment routine and rushed pace is annoying. I will go to a family dentist for my next cleaning.
AM
Amy Stewart
Im not sure why there are bad reviews on here. This is a great dental office to go to. Close by, friendly staff, great doctors, and a very family friendly environment. They only recommend what they think is best for your health. I would recommend this dental office to any of my friends and family.
KI
kim mifsud
I have never been treated better in a dental office !!! Top notch staff from the front to back, fabulous Drs. I can not say enough about this wonderful team!! Keep up the good work ladies !!!!!
CA
Carleen Blossom
Hands down the best place to get dental work done Ive ever found everyone is courteous friendly what can I say its a terrific place
CA
Cathy Knox-Harden
Office was friendly with good atmosphere. Thorough examination followed by informative explanation of treatment options.
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Rebecca Smith
Best care, hands down! Always kind, prompt, knowledgeable and gentle. Couldnt imagine going anywhere else!
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John Davis
Ive been a patient for many years. I highly recommend this office. The staff is friendly and competent.
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Jacob Hardy
Great practice. Friendly and caring.
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A Gilling
Best staff ever!