Maple Grove Northwest Eye Clinic

Reviews 9

BE

Beth Fredette

This Eye Clinic is phenomenal. I left a reputable eye clinic in Blaine who could not seem to fit me properly for contacts. I was uncertain about Northwest Eye because there were some negative reviews. I was tired of not being able to see properly and was pretty desperate to find someone who could do a good job. I saw Dr. Brian Hamann for both contacts and eyeglasses. He mentioned my contact lens prescription was too strong. No wonder my eyes were so fatigued. Once I had my new contact lenses I noticed immediately how much more comfortable they were. I wore them all day and never experienced any eye fatigue. My vision was much sharper than before too. I have mono-vision contacts and both eyes worked perfectly using the prescription from Dr. Hamann. Even at night! I am an extrememly satisfied customer. I purchased my eyeglasses at the optical center at Northwest Eye. That is where I met Mary Ann. She is very welcoming and she helped me find some really great eyeglasses. I usually have to try on many frames before finding the correct one. Mary Ann has great instincts for finding great frames. She even stayed late to place my order. She had other plans but was also eager to put her customer first. I cannot say enough about how well I was treated at Northwest Eye. Im confident I now have the correct prescriptions for both contacts and eyeglasses. If you are looking for new eyeglasses and contacts I highly recommend this clinic. Dr. Hamann and Mary Ann in Optical are phenomenal resources.

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WE

Wendy Ekegren

I have been bringing both of my children here for 6 years. I think this is a very high quality clinic. Dr. P. is so knowledgeable and great with my kids. I have never had the problems people have spoke about. I have had great customer service and have never had to wait. The most important thing to me is the level of expertise the doctors have. Being in health care myself I know the differences in skill that can vary from doctor to doctor. Dr. Parvataneni is highly skilled and very well regarded among other physicians in the same field. She knows her stuff and has done surgery on one of my children and has done countless exams on both of my children. I have also had a lot of experience with the optical store that is located within the clinic. Mary Ann and Shawn are always extremely helpful and very kind. I had a situation one time where my childs glasses broke and I needed to get a new pair quickly. I think we were going on vacation or something. Shawn helped me out with this and went above and beyond to make sure I had new glasses for my child so we could enjoy our vacation. I would highly recommend Northwest Eye Clinic in Maple Grove.

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IZ

Izzy Kessler

I will say: my daughter has had an eye condition from the moment she was about 5 months (I noticed her eyes were crossing). She went through surgery, recovered well, we were billed properly for all of it. With that said, considering how many other folks have had issues with "routine" care, unless you need specialized care for yourself or your child? Save yourself the expense and aggravation and go elsewhere. You can receive really good care at any VisionWorld location (with an equally competent eye technician). If any eye technician cant correct your condition, contact your insurer--they will be happy to make a recommendation to an optician within your network that will be happy to treat you--assuming theyre accepting new patients. I will say, we see Dr. Parvataneni there, and shes a very competent and caring optician for children. I highly recommend her.

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KA

Karthik

I took my daughter for a regular eye exam. I confirmed multiple times that the visit is only for regular eye exam. However they charged it as medical and insurance company put that as deductible for me. I arranged a conference call with the doctors office and the insurance company. The insurance company is willing to pay the bill if the claim is made as routine. But the doctors office is not willing to change the way it is billed (I guess the billing department is too lazy to correct their mistakes). The providers office is very rude saying why did you come here if there is no medical reason, and criticizing you should have taken your daughter to target. Never go there. They wont care you.

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LO

Lori Linder

Was very disappointed. I waited 20 min for a technician who did my eye exam. In 50 years Ive only ever had exams by doctors, never a technician. Then I was told to wait in the waiting room for the doctor. They called me back 5 min later, but I waited 50 minutes in the room for the doctor!! I saw him for about 5 min. I went out to order glasses and the frames I asked them to hold last week were not held and I had no idea what Id picked out with my daughters help. Glasses would have been almost $900 had I ordered them. Will NOT be going back. Will go back to Pearle in Eden Prairie.

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KI

Kit Thiewes

Brought my 85 year old Mom today. She has severe dementia. Dr. Luchien didnt introduce himself to her, nor did he introduce the 2 ladies he brought in. He questioned my judgement on why I didnt want her eyes dialated, and said "dont you want her to see better if she has cataracts?" why do you think I brought her in for an eye exam? 85 year olds with dementia cant tolerate trauma, it makes them worse. He said "its only out patient." seriously Doctor, get some training on elderly patients. He then walked out without a good bye or anything. I used to be a patient, not anymore.

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A

A Private User

Do not go to this clinic! Please save your self the trouble that my wife and I went through. They billed the wrong address and we received a notice from the collection agency saying we owed them money. Once we cleared that up (after arguing with the billing department) we received another bill stating that our health/eye insurance was not covered by them (though this was not discussed at the clinic). This clinic has been a nightmare and I STRONGLY suggest that you do not go here and safe yourself the troubles. PLEASE DO NOT GO TO THIS CLINIC!

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CO

Colleen Fisher

Excellent care by Dr. Ramsey and staff at 3 clinic locations and their surgical facility. I trust my familys eye care here and refer friends also. My experiences have been with timely appointments and time taken to explain what is going on with my eye health. I had cataract surgery in both eyes almost 2 years ago and I am very grateful to Dr. Ramsey for his skill as an eye surgeon and caring personality for his patients. The surgery gave me back clear vision.

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RA

Rayna Sheppard

If I could give 0 stars I would. I booked a routine eye exam for my 4 year old and was charged $666 for the appointment. We were charged $406 for a new doctor visit which was not disclosed to me when I made the appointment or when the appointment was taking place. Additional testing was done without consent for something that was not necessary. I called to dispute the charges but was brushed off. I will never go back to this clinic.

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