Abbott Northwestern Hospital

Reviews 3

LE

leah rozie

I take my daughter to the daycare in the hospital and the security gaurds profile and harass me and her father on more than one occasion! We have ALWAYS ALWAYS been peaceful and we bother nobody when we go about our business yet we are still profiled, harrassed and humiliated. We have no reason to be anything but peaceful when we our daughter uses the daycare services. TODAY her dad went to pick our daughter up and used the bathroom, two security guards followed him, checked on him in the bathroom (saw nothing wrong) yet waited for him outside and then LIED telling him he was on tresspass on his way out. He knew he was NOT on tresspass and contrinued to the daycare door and opened the door with his key card. The security guards embarrassingly walked the other way realising their mistake. About a month ago, I was in the bathroom when a blonde female security guard LITERALLY kicked the door open!! I stopped and waited to see who it was and she showed her face and acted as if she "caught" me doing something wrong. She asked if I "had any buisness in the hospital" and I told her that I my daughter uses the daycare. She obviously felt stupid and left me alone. When I was pregnant I took the Birthing classes located in the green building. The first day of the classes, I could not find it, a woman security gaurd again approached me, I was 7 months pregnant (I am 52, mind you) and she treated me as if I was some criminal ready to steal everything in that hospital. I asked her if she knew where the green building was and she had no idea, so she told me to "stay there" while she radioed somebody who did. Nobody answered her and I was late for that class so I ignored her and found it my damn self. I was not going to sit there and be treated like a criminal. She followed me. There is doing your job and profiling people of color to harrass them based of your racial bias. YOU CAN DO YOUR JOB WITHOUT OBVIOUSLY TRYING TO HUMILATE PEOPLE OF COLOR FOR USING YOUR SERVICES! You need to RESPECT your patients and visitors with respect and dignity. I am taking everyone from the communitys experience, who has had a similar and down right DISGUSTING experience with the racist staff at Abbott and I am going to expose this establishment for treating its patients of color like garbage! I have noticed a disturbing pattern that Abbott staff treats American Indian and certain African American community members with such disrespect and refuses to properly give them care. Many members have had to visit hosptials in the suburbs to receive care for kidney infections, open infected wounds, cracked teeth, flu symptoms, ect. after being improperly treated at Abbott and/or racially profilled as if they are soley seeking drugs for their visible or obvious injuries/ailments. You can see for yourself in these comments alone, every person of color rates one star with a disgusting experience attached. Now imagine how many there are who do not rate or report their experience here? How can you treat another human being this way? Because of your own pathetic racial bias, its okay to make another human feel like a criminal or inadequate? To humiliate us in front of our families and deny us the health care we need and deserve! This is unacceptable and you will be exposed for the way you treat the people in the community who rely on you to give them care. You have got away with this dusgusting behavior in the past but not anymore. The people have had enough of the way you treat us.

TA

Taxi Topper

This hospital treats their staff disgustingly. My girlfriend tried to report illness and workplace injuries at their occupational health office. For three years she attempted to report an illness she contracted in the hospital. The occupational health office staff, told her there is no way she could contract mononucleosis in the hospital stating, "how can you get that here?" Each time she called, the staff batted her away saying, there is no means for you to contract mononucleosis in a hospital specifically and condescendingly, "how can you get that here?" You are a goddamn hospital - germs germs disease disease and more disease. Hearing of other similar stories, it is apparent Abbott Northwestern Hospital has a system where they harass their employees who attempt to file illness and injury reports. When she attempted to get help from the "union" she said they helped managers get away with not filing the illness report by ignoring telephone calls and pleas. I am thoroughly disgusted with this hospital at how they treat my girlfriend and the stories she shares with me. Abbott has earned and deserve a despicable reputation and we will be sure to spread her experiences to anyone who thinks of working "with" them. Until this story breaks in the media or Abbott genuinely changes its stripes it is extremely ill-advised to work here - as the previous writer mentioned, run do not walk, run away from this hospital obtain employment where they will treat you with some type of dignity rather than their bottom line. With regard to the "owners" response. Frankly, human resource "director" does not want to discuss this further, many employees have already complained. The Human Resource Director who works for the managers and other administrators response, you say? Abuse the employees more by attacking them behind closed doors, ignoring their complaints, reporting no one has ever spoken to them regarding the complaints, and maintaining the status quo of deflecting worker illnesses contracted in the hospital by employees in order to create and sustain their reputation and profitability. You are not sorry, you are only sorry your true business practices have been publicized. You are threatening the safety of not only your employees but your patients. You must cease obstructing employees from filing worker illness reports. Due to your active complicity, It is now time for some investigative reporting and filing reports with the MN department of Health and Human Services. All other employees effected by Abbotts obstruction of filing worker illnesses, we advise you to contact the MN department of Health and Human Services to report your employers harassing techniques and refusal to file your illness claim.

KI

Kierra Delana

The emergency department id horrible I have been there 3 times twice for me and once for my boyfriend and all but one time we received really bad service, and the one time our service wasnt bad is because they though i could possibly have a ruptured appendix or kidney stone. The staff in triage are very rude, I was there on the date of 8/20/16 and the stuff was very rude I was previously at children and they transfer me over to abbott because eI was having an excreting migraine because I have chronic migraines and the told me that I was a low priority and would have to wait a bit 2 hours later I go up and ask them how long it would take about and they told me "well you are still very low prioriy so a few more hours." this was a shock to me as I was crying and withering in pain in the waiting room the entire time I was there, I was vomiting at the other hospital and at abbott in the bathroom in the waiting room I made the staff aware of this and they still did not care. The doctor that I had at childrens even told me that he had called abbott and they knew I was going over there and that he let them know I needed to be seen right away. The writing room was very very loud and I would expect them to have a sercutity guard ask people to not be so loud but no this was not the case. There were people in the waiting room walking around talking watching videos on their phones. A lot of the people there seemed like they could have to an urgent care instead. After 2.5 hours of waiting and extremely poor service and rude and unhelpful staff I decided to leave and take my bisques elsewhere in the morning. The tim eI went with my boyfriend because he was in extreme pain he was doubled over with stomach pain he had vomiting and diarrhea and a fever and they told him he would have to wait a bit 4 hours later they still hadnt brought him back and he decided to leave because he was sick of waiting and sick of the rude un helpful staff, so he decided to win until the morning to go to a park nicely walk in clinic. I would absolute not recumbent going to the ER here all 3 times the staff has been run and there have been other people in the waiting room who also complain about the rude staff and how the staff just doest seem to like their jobs at all and don t seem like they care about their patient and dont want to be there. If you can I would take my ER visits to anywhere but here. They will defiantly be getting a call form me complaining about the service in the ER department. I wish I could give this post 0 stars.