LabCorp

Reviews 8

KA

Kate Elyse Roberson

This was the first time I ever walked into this lab corp I got there early cause I needed to be at wrk at 830. So the first thing they didnt open at 8:00 It was 8:06, when I walked in their was no one to greet us just a freaking clipboard. Their were only three people in front of me so I thought Id be out of here in no time. Wrong !! The first women called my name and I went in to get my blood work and urinalysis done for my doctor. She looked at me and looked confused ... So she went on the computer and that took forever. It was 830am already and so she gives me a cup and said "here" i said thank you and walked down the hall and asked another women where the bathroom was at, she looked at me rolled her eyes and just pointed. So I went into the bathroom then put it in the door and walked out and asked the same lady that I had my cup in little door and she looks at me and said "And".... I looked at her in shock she had headphones in her ears... I said to her "gurl you have an attitude" she replied "No I do not" and I replied back "Yes You Do!" And I walked away. Plus i looked at the time and it was 9:00 am !! I was in there for an hour!!! This Lab Corp messed with the wrong women today because I work at a doctors office that we have had many patients going to this one and had awful service and rude people that work there. So I made sure that the doctor I work for knows not to send anymore of our patients to this Lab Corp anymore. Please dont waste ur time here or your money.

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RO

Robin Woll

I arrived at 4:05 and signed in and sat and waited about 10 minutes...no one at the desk. A young man walked in and as he started to sign in a lady snatched the sign in from him and said "can you read???"....very rudely....he seemed confused and then she said "if you want service here you better get your self here by 3;59- no later"...and turned and walked away from him and called me in. Needless to say i was a bit aprehensive to let her draw my blood (kinda a scaredy cat anyway) but she did a quick and little pain stick and put the cotton ball on and said "youre done"...I said "great job" and she never responded....so, not real nice but job done...and then I got to the car and felt something weird in my hand and looked down and blood is dripping down my had out of my coat. I run back in and ask for help she said "get in the bathroom and wash yourself".....as If I have irritated her. When I came out she said "hey...you have a 9$ balance on your acct. and if you want us to process that blood you better pay it now! ".......I said, sure...(let me go get my ruined purse and coat and pay you the $ 9)- I didnt say that but she was so unprofessional and should not be dealing with the general public.....no apology...no sympathy.....nothing.

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CA

carin thamke

I just came from the Creve Coeur location. When i walked in around noon there were two other ladies in the waiting room. No one was at the desk; i had to sign in. I could hear the nurses in the back laughing and have a grand ol time; i could hear every word through the desk window. This proceeded for the next few minutes (getting louder). All three of us were appalled by their unprofessional behavior. The sign said they take lunch at 12:30...at this rate, well never get out of here. I yelled through the window "excuse me, we can hear every word youre saying and its unprofessional". Immediately a woman came to the door with a "how dare you look" and accused me of being rude and said that there were other patients there. Within a couple of minutes of her going back to her area, another person came to the door to start calling people back for their tests. By the time I went back, the other two ladies had already left and there were no other patients being serviced. Find another location if possible!

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JE

Jenny G.

Walked in on a Tuesday afternoon for blood test, didnt think Id need an appointment. The front desk told me it would be 30 minutes wait. Great! However, she failed to mention that there are 3 appointments scheduled around that time, and that they would all override me. This rude older lady came out (whining and complaining that they actually have business in the place...) told me its not her fault that I was told 30 minutes. An hour later, when they called the next appointment, I sat there shaking my head. The same old ill-mannered lady, YELLED across the room telling me not to shake my head. Save your sanity, breath, life, time, effort, energy, and everything else and do not go to Labcorp. If its a must, go to a different location. Oh, dont forget to MAKE AN APPOINTMENT.

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MA

Marcia Martin

This is a poor excuse of a medical office. I went in to get a blood workup at 12:00 was told to sign in my the receptionist, but then I was told by the nurse that it would be a long wait because she went to lunch from 12:30 to 1:00. I asked if she was still planning on taking a lunch with people in the waiting room and her response was a flat "Yes" as she walked away. I waited a few minutes to calm down and then asked the receptionist for the paperwork from the doctor so I could go to another facility. She wasnt able to get it and went to ask the nurse to get it for me. The nurse stated she didnt have time and that I would have to wait. Needless to say, I will not be back!

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ST

Steven Callen

Made appointment for drug screen online. Arrived to facility early to check in, when I noticed a sign that said they could not do drug screens at this location. Shouldnt I have been given a warning when I made the appointment online, or at least a phone call? In any case, I waited for 20 minutes to talk with someone about it, but, though I could hear employees chatting behind the door, not a single person came to the front to attend to me and the two other people who had also been waiting 20 minutes. With no one coming to the counter in the foreseeable time, I had to just leave. Terrible experience.

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BR

Bridget Mitchell

Excessive wait time for a facility that is intended to efficiently and quickly collect routine lab tests. I had an appointment scheduled for 10 am and at 10:50 am, I was still waiting. No one greeting people as they arrive, just a clip board in the window. Also no communication from staff person likely because they were stressed and overwhelmed (maybe someone called off today?). People were complaining and would ask the staff member when she emerged how much longer they had to wait. I ended up having to leave due to another appointment.

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CL

Clay McKinney

One person working today 7/5/17 who was not friendly at all. Did not seem to be in a hurry to help anyone. Line was 6 deep. Ended up making appointment somewhere else. Complete waste of time. I was the third person to walk out in the 10 minutes I was here.

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