Spay & Neuter Kansas City

Reviews 4

LE

Leticia

I was so excited to come to this place given their awesome mission. I brought my nearly 7 month old Standard Poodle puppy here for a Rabies shot and microchip because I loved the idea behind this place and the reviews seemed good. The desk volunteer asked if, in addition to paying the costs of the visit, I could make an additional donation and I said I would, offering twice the amount they say most people donate. Although the staff at the desks are very nice, the tech and vet were horrible. My pup was slightly scared of the environment (she is usually outgoing), and the tech instead of calling her and enticing her started *dragging her by the neck* to get her microchip in the back. I should have left then, but stupidly got up and sweet talked and cajoled her into following this woman who then resumed dragging her by the neck as soon as she got into the staff only area. I was told to wait while they did the microchip and that they would come back and talk to me before doing the rabies shot. The vet then came out with my pup, and the paperwork for everything (they did the rabies shot without my knowing it was happening or having a chance to be present) and immediately started barking at me with a really rude manner. The first thing that came out of her mouth was a very rude, "First, your dog is a year old. I can tell because she has all her adult teeth". I patiently explained that I bought her myself as an 8 week old puppy. This woman then continued to bark at my face "I know she is a year old. I know how to tell from their teeth". Well, I bought my puppy from a reputable breeder THE DAY SHE TURNED 8 WEEKS. She is registered with the AKC, and we know her exact birth date! We met her family and her entire litter of 10 siblings, and she was hardly larger (though puffier) than a grown Chihuahua; she was still even a little uncoordinated. Then, this vet proceeded to rudely lecture me because I wasnt ready to spay my puppy today. She informed me that my dog has already had her first heat (I told the vet she has not, which I know not from looking at her teeth but because Ive raised her from a small puppy and have been with her every day of her life since she was 8 weeks) and that because she is a year old (???!!!) she is therefore already at higher risk of mammary cancer. My dog is exactly 6 months and 21 days and has not had a heat yet. Anything the vet said to me was extremely rude and lecturing. When I told her that my dog recently caught fleas, and that I just gave her K9 Advantage, but that I wanted to do something more immediate to help her scratch while the fleas die because she is scratching so bad she is matting all her hair and giving herself rashes, she offered nothing for relief, and, again in a very rude way, pushed me to buy their flea collar. Maybe she didnt hear when I *just* told her gave my pup K9 Advantage, a very effective flea treatment that should have the fleas dead in one more day, 12 hours before?? We are very responsible dog parents. We give heart worm meds, flea meds, take our pup to the vet regularly, and have even take our dog to professional grooming on several occasions. We only came here because of recent financial hard times. And then, I offered to donate double their preferred amount, in addition to the costs of the visit. But this vet was had the rudest doctor Ive ever had the misfortune of dealing with (including human doctors. Ive never met a human or animal doctor this pretentious and rude). I would not return to this place for anything for my pup, not even a shot. We are 98% sure we will spay our puppy. We just werent ready to do it today. But after being treated like this, and reading about peoples problems with their spay and neuter on the Google reviews, I will go into debt to take my dog to a professional. Thats too bad. I thought their mission was wonderful, and the desk staff are sure very nice. But we will never put ourselves to dealing with such an incompetent and rude vet like this again.

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Rei Wirsig

Entering the building, I was immediately greeted by at least 5 happy hellos with full smiles. I was told where to go, follow the blue paw prints, and was promptly checked in. The nice young woman that came to get my dog, a 70 pound male german shepherd, was knowledgeable enough to know to ask if he was friendly. Dudes a huge cuddler who loves everyone but still. She took a moment to get to know him, ask if there was anything to know and even asked if I was ready for him to go back. Pleased right off the bat. Its normal and completely understandable, but please know that drop off is the quickest part and that you do not get to leave until you pay. I did have to wait 15-20 minutes to pay but again that is completely understandable. The staff is as prompt as possible, given the information they have to go over with the clients. Upon pickup I did have a short wait but again its entirely understandable. There are places to have a seat if youd like. My boy was brought out to me, got cuddles from the young man who brought him out, and I was given a rundown of the post care. I can not recommend this place enough. Anyone I know who needs to get their dog or cat fixed, I send them to SNKC. They are an amazing organization that does so much for the community. They deserve all the kudos. The take away: there will be a wait but it is beyond worth it.

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Lisa

Unfortunately, something they did caused a terrible reaction in my 6 yr old dogs right leg. They, of course, blame the rabies vaccine and the "style" in which it can be given and recommended it be given "the other way" in the future. Had a problem in a different city a number of yrs ago and a vet said it comes from a poor job/careless aiming when injecting the rabies shot. This clinic doesnt have the ability to prescribe meds so they couldnt even call in a script for the cream that I read can help the site of the damage (it turned black and lost all the hair in a 1-2 inch circle). With all that said, they were very nice and inexpensive. We didnt have any reaction/problem last time we had the same dog get her annual immunizations. Just unfortunately seems poorly done this time around.

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CO

Connie Foil

I was referred to Spay & Neuter Clinic by a neighbor. I was unfamiliar with the organization. We have a new pricey puppy and after the rave reviews of my neighbor I checked into this organization. I cant say enough great things about our experience. From check-in to pick up it was top notch. A follow-up phone call was received. Another call was made because we left our pups toy there. They were willing to put it in the mail to us. One service was not completed (that I paid for) because once the doctor got in there, he deemed it unnecessary. They offered the refund, but I gladly asked them to put it towards food or whatever was needed. I love that they open up to volunteers in the community. We are very pleased with Charlies recovery!

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