Plaza Animal Clinic Inc

Reviews 19

AB

Abbey Campbell

If I could give no stars I would. I left my playful, happy cat here over the weekend, only to come back and be told by Dr. Wages-Nichols that he "wasnt feeling good" and that they could keep him but it would probably be best to take him home away from the "stressful environment". This shocked me because I had not received one phone call while I was gone about his condition. Also, they told me he had flees (which he definitely didnt have going in) and that could be causing him to not feel good. I get him home and my cat cant even walk, let alone move. He just laid there. I call back and they say "Oh we told you he wasnt feeling good, just keep an eye on him. It could be the flees". I chose not to take that advice and rushed him to the ER. He was in DKA with HOURS to live. Within 6 hours of picking my cat up from this place, he had died. I called Plaza Animal Clinic and let them know what had happened and that I was not happy. I did hear from the owner the following day and received an apology, but I NEVER heard from Dr. Wages- Nichols. To give someone back their cat in that state not only makes me greatly question her competence as a vet, but mainly how cold hearted of a human you must be. I also question how my cat was treated during his time at the vet. I highly recommend thinking twice before bringing your animal here to be boarded or treated.

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Sarah Hammond

Were relatively new to Kansas City and had been using a different vet. We found Plaza Animal Clinic when we sought a second opinion on a diagnosis (the diagnosis was made without any tests or X-rays, basically "take two aspirin and call me in the morning") for one of our Yorkies. We are so very happy we found them!!! Dr. Mary Mountain is simply amazing!! Shes extremely knowledgeable, honest about treatment and prognosis, kind and compassionate. She takes time to talk to you and explain things and even provides tissues when necessary! :o) Its obvious that she truly cares about us and our fur babies!! All the staff members we have dealt with have been so kind, competent and professional, from the very first person we talked to on the telephone when we made the initial call. Additionally, we feel the cost for services provided there is very reasonable. Were so very happy to have a caring, quality animal clinic here and know our pups will always receive the greatest care possible from them!

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Claire Engel

I took my cat here because it was really close by. My cat was scared, but the staff didnt seem to care. Ever other time Ive been to vet, theyve offered a room so that I could fill out paperwork and she could relax. I asked this time, and they did oblige, but the room we were in was extremely noisy. Normally does fine once were in the room, my cat reverts to her friendly, loving self. Here she continued to be stressed, because dogs were constantly barking and howling and the bell on the front door was extremely loud and overall, the room had no sound proofing. When the vet came in, she didnt seem to be a real animal person - not in the way I want from my vet. Every other vet Ive ever been to has been really sweet with my cat - this one seemed disinterested. Maybe this place is good if you have dogs. But I wouldnt take your cat here! Ill be going back to the place in Waldo.

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PE

Peg McMahon

Doctor Mary Mountain and her skilled staff are warm human beings who treat you and your pet as individuals. Rather than constantly pushing tests and procedures, she first works with you to settle on a level of care that you are comfortable with. If you are the lets-do-everything-we-can type of person, then your pet will receive the very best modern veterinary care. If you are the no-extraordinary-measures-keep-my-pet-comfortable kind of person, they work with you respectfully. They helped my elderly cat through her end-of-life issues compassionately, taking into account my views and feelings. They even sent a hand-written sympathy card after she died. Who does that? And, by the way, their prices are very reasonable. I appreciate them very much and recommend them every chance I get.

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LI

Lisa Bowser

Ive been taking my critters there for many years and Dr. Mary Mountain and her staff have always been fantastic. Whether its a simple abscess treatment for the younger cats or end-of-life care for my beloved dog they have always treated my pets well and with great care and empathy. When my dog was at the end of her life (at 14 years of age) Dr. Mountains staff arranged for that to take place in my home as she was a very large dog -- they truly made that last tearful, tender goodbye comforting and as painless for her and me as possible.

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KA

Kathleen kastner

Dr Mary Mountain has been my vet since 1996. She and her compassionate staff are incredible with people and their owners. Theyve been amazingly kind and helpful through the year. Im grateful for their love and support, esp when two of my cats passed.

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Sean Burrell

I have taken my dog to three area clinics and have never received such care and sincerity about the welfare of my dog as I have here. The staff is always friendly and caring and my dog loves to visit and stay when we have to go on vacation without her.

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AD

Adam Peake

Great people! You can tell every staff member truly loves working with animals. We bring both our pets here roughly twice a year - the staff knows them by name and their health and longevity is the #1 priority!

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Beth Moore

This is the best animal hospital I have ever taken my pets too. They care, they remember you, they love your pets like you do, it is a clean facility, and they have reasonable costs. The staff is wonderful.

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Stefan Laws

We love the people here! Great caring service every time we are here. We were a little worried when Dr. Mountain sold the business but Dr. Twigg is a great vet who really seems genuinely seems to care.

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Anna Duin

Had a great experience today as a first-time customer. Even with my skittish dog and her worried Puppy-Momma! Everyone from the receptionist to the Doctors Assistant to the Doc took great care of us!

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doggiestylebowtique

Very happy with the prompt service provided by Dr Twig. We had a slight emergency and he got us in promptly and really went above all of my expectations. Office is clean and the staff very courteous.

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WA

Wade Miller

Everyone was very professional and very nice. They genuinely wanted to get to know my pet. Very happy with my pets NEW veterinarian clinic.

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DA

David Doerflinger

The staff is always kind, caring and attentive, and the quality of service weve received here over the years has been consistently excellent.

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Linda Anderson-Petty

They provide your animals with all the help they need and Ive been taking all my animals there and I even adopted 2 kittens from there.

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greyson twist

Really great vets, they really care about animals and arent afraid to talk about the realities of costs. Excellent care.

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YO

Yolanda Foltz

Amazing staff who truly care for the animals and their owners. I would not think of taking my pets any where else.

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Paula Erickson

My dogs love going to Plaza Animal Clinic. They are always so friendly and treat my dogs like their own.

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Brian Mayer

Dr. Mountain has provided excellent care for my beloved Boston terrier for over 11 years.

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