Apria Healthcare

Reviews 3

DA

David Rouleau

DO NOT USE APRIA!!!! They are the worst medical supply company in America! I have been STUCK with them for 3 years now for nebulizers and supplies, and was just informed that the standard time from receiving to processing to delivering supplies is 14 to 20 days. That is if they enter your order into their system the first time you call, I usually have to call a least twice. I trired for THREE WEEKS to get my Bi-Pap equipment from them. After multiple calls and faxes from myself and my doctors office they kept saying they needed more paperwork. I took the EXACT SAME original paperwork to another company and had my brand new equipment in 2 days (it would have been 1 day but I actually missed their phone call). Once that happened I transferred my oxygen needs to the other company and received better, newer equipment and insanely faster service. But once you start with a medical equipment company you are stuck with them for a number of years depending on your insurance. For Nebulizers its 5 years, I cant wait for that to be over. STAY AWAY FROM APRIA. I have my new medication that Im supposed to start today, but Apria told me I can expect my nebulizer cups in 17 days (March 20). I originally ordered the supplies on Feb. 28 and had to reorder them on March 1 because my first order was never entered in their computers. Not very useful!

RO

Rob Verge

Do not try calling for anything. I called 2 times and have spent 45 min on hold each time and dealt with 4 different customer service reps each time and would end up being transferred to a different department each time. I have still not been set up as a customer. EXTREMELY POOR CUSTOMER SERVICE. Stay away.

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Gail Ledbetter

The wound vac that they supply truly shouldnt be out on market. It had several complications and on top of that wasnt to please with the green foam. Was glad when insurance stop payment.