Category: | Optometrist |
Address: | 3614 S Maryland Pkwy, Las Vegas, NV 89169, USA |
Phone: | +1 702-737-6538 |
Site: | lasvegaseyedocs.com |
Rating: | 4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 11AM–4PM |
MI
Michael A
If youre a busy professional, or a person with any self respect, you need to avoid this place. I purchased a years supply of contacts that came with a "personal guarantee" from the optometrist to replace any and all lenses that are faulty. I had two go bad and when I went in to get them replaced I was told that my prescription was expired and they could not help me. That was shady, but I assumed that was the policy. Then I received a phone call a few days later. They apologized and said I could come and pick them up. That they would honor their guarantee. I explained that the busy nature of my profession would not allow me to come back in for awhile. They responded that the replacement lenses would be waiting for me whenever I made it in. Today I went to get them and lo and behold the same issue ensued. I explained that we had already gone through this issue and that I didnt have time to keep going through this. I was then engaged by a low level (yet quite smug) manager who crossly asked if I had the name of the person I spoke with. I didnt, so she told me that giving me my lenses represented a risk. The stupidity of that statement aside, I retorted that I was too busy to deal with this issue and to please remove me from their records and not to contact me again. She very sarcastically told me to have a great day, to which I responded that I prefer she did not. She then, again, just to be a jerk, replied "dont worry, I will!" Pettiness from a petty human being.... Upon reflection, it has become quite clear what we have here. The bottom line is that this is a location that is meant to service people without means. They are accustomed to dealing with people who they can push around, I suspect, since this is the second person Ive encountered on a power trip. They are also, not surprisingly, grotesquely incompetent. Its not a good mix. For me, it was conveniently located near my country club, so I gave it a chance. What a huge mistake and, more importantly, what a massive waste of time that I dont have. Do yourself a favor and just go elsewhere.
MA
Mary Young
Everyone in this office is friendly and helpful. From the exam, to choosing eye wear to the final fitting, I was treated like the I was the most important customer in the office. I will be returning for my eye care needs and highly recommend this office to everyone.
BJ
BJ Phillippi
Very friendly, knowledgeable, and professional staff. The mall location, with Sunday hours, is a real convenience. A good experience.
GL
Glenn Wong
Staff was great and attentive and courteous. the doctor Sirintr was really great, and took the time to go over the results with me.
KE
keith tamura
Friendly staff and competent doctors make for a great experience. Not a long wait to see the doctors either.
ST
Steven Brooks
Excellent service; Very good selection of frames.
BR
Bradley Strohl
Incompetent with orders to say the least.
JO
Josue Duenas
excellent staff and service :D