Category: | Dental Clinic |
Address: | 419 US-206, Hillsborough Township, NJ 08844, USA |
Phone: | +1 908-874-4555 |
Site: | familydental.com |
Rating: | 4.9 |
Working: | 7AM–2PM 8AM–8PM 8AM–7PM 8AM–8PM 8AM–2PM 8AM–2PM Closed |
TE
Teresa Lazur
I have been a patient of Dr. Albert Internoscia since 1989 and can truly say that I have only had positive experiences with every visit. I have seen his practice grow from a small office in the Towne Centre strip mall to the immaculate and high tech office he currently practices in. From the welcoming receptionists, to the friendly and highly qualified hygienists, and lastly, the extremely competent and warm dentists, there is never a moment when you feel you are not being given the best care. Dr. Al, has put together a staff of dentists that fulfill all your family dental needs. My family and I have experienced your basic filling, root canals, crowns, removal of wisdom teeth, and dental implants. We have also taken advantage of the cosmetic forms of dentistry like teeth whitening, invisalign and porcelain veneers, all of which concluded with amazing results. Approximately 20 years ago, my husband was given the gift of a "dominant smile", when Dr. Al placed six porcelain veneers over my husbands existing front teeth. There has never been an issue and they look as beautiful today as they did when they were first done. Dr. Jim Albani, the periodontist, has also performed bone graphing and multiple dental implants on my husband, all of which were successful. Dr. Als staff made my children feel comfortable and unafraid from the first time they entered the office. At the age of three, they were brought into a room with a hygienist to ride up and down on the chair and to get their teeth counted. They were given balloons, stickers, and an opportunity to go into the treasure chest. They thought it was amazing. Their twice a year cleanings, routine x-rays, and pro-active dentistry has resulted in amazing teeth with limited issues. Dr. Ben Jacobs, the oral surgeon, removed impacted wisdom teeth from both my children when they were 16. Both surgeries were uneventful and healed beautifully. Dr. Bens warm and friendly demeanor scores points with both the parents and the teenagers, he is awesome. The beautiful and congenial hygienists are all highly skilled and make a routine cleaning as pleasurable as possible. My family of four has been fortunate enough to experience most of the hygienists and have found them all to be excellent. They not only educate the patient in proper hygiene, but they also show sincere interest in the individual they are treating. They are upbeat and personable, excellent personality traits. I must not forget Dr. Al, who without him, this amazing practice would not exist. Not only is he superior in his field with multiple degrees in dentistry, but the tone he sets in the office is what makes it the outstanding dental establishment that it is. He is friendly, and shows sincere interest in his patients and employees. He has taken the time and care to put together a fantastic staff that works well together and they share a mutual respect for one another. It is a practice like no other...it gets 5+ stars from me.
SC
Scott Jones
Wow. Incompetent, focused on billing, not care, with no respect for peoples time. I am a constantly traveling professional and I had a filling needing immediate repair before another long trip. I called in as a new client to get that filling repaired. That was the ONLY reason for my call. I received not one but 3 texts reminding me of my mid-day, office-is-empty visit, and then was unilaterally rescheduled 15 minutes before the original time - without asking me. I rearranged my time, was 3 minutes late - and reminded I was late - really rude to a 58 year old after a snowstorm. Then I was shown in for what I thought would be a 15 minute cleaning and then the filling repair. Instead I encountered a 90 minute exam, xray, and cleaning process (all of which was professional but an incredible amount of expensive work for a filling repair). THEN I was asked when I wanted to schedule my repair. I was incredulous, saying that was why I scheduled the appointment - this was very clear. I was rudely told that no, that WASNT the case, that they would never have done that without an exam, it was a miscommunication. But they did. Then I found out the Dr. I was supposed to see was not in (plane delay - and they knew this even as they sent me my 3rd reminder text)), and that the new Dr. couldnt do the filling repair and instead wanted me to come back for an expensive crown - except I didnt want a new crown, not take the time for that - I want a filling repair, as originally scheduled for. So now the office got in their 1.5 hour billing to the insurer, and now wanted me to spend another 2 hours in the chair for a procedure that isnt warranted for now. It was intentional, to get the billing - there was no miscommunication. I guess another giveaway I noticed was the facility - an enormous building, with a large staff, and many patient rooms full of state of the art equipment - all supporting just one senior dentist, and one much younger newbie. Boy, they must have some serious overhead to support, explaining some of the behavior. So, the only conclusions one is left with is they are either incompetent, liars, or money grubbers My view is they are all of the above, but any one of these reasons is enough for first timers to run away from this vendor.
JE
Jen Lugo
I have been coming to Towne Centre Family Dental since I was 14 years old. Im now 35 and have 3 of my own children and wouldnt think about taking them elsewhere. With several hygienists and doctors on staff throughout the day, my whole family can be taken care of all at once. As a busy mom, this is exactly what I need. Scheduling is super easy and they can get all my children and me in at the same time, so instead of spending 3 hours at the dentist office, we are there for 45 minutes and all of us get seen. The staff is super friendly and caring. They really go out of their way to be thorough. The insurance coordinator (Nancy) is always able to answer my insurance questions which saves me time on the phone with them. Not only that, but the office is super modern and has state of the art technology which Im a huge fan of. Its not your typical grungy medical smelling dentist office. Its super clean, it smells like the beach and my kids love the fact that there are cartoons playing on the ceiling tvs while theyre getting their teeth cleaned. Also, they cant wait to get to the nicely stocked prize box and get their stickers and balloons at the end of their visit. From start to finish, this practice is beyond excellent and I would recommend it to all my mommy friends and even my snobby friends who are looking for a high class dental spa. This place is my dental home and will continue being so for my children and family members. I cant imagine going anywhere else.
MA
Matt C
Finding a good dentist office these days is extremely hard, finding a great dentist office is next to impossible. Towne Centre I believe is a great office, the staff is extremely friendly and very knowledgeable, the office itself is extremely clean. They have some amazing technology that allows them to do things that most offices would require multiple visits to accomplish. I have always had issues with my teeth and for me having a great dentist is a necessity, I had a dental emergency, I had a severely infected tooth, and of course the infection occurs at 4 a.m. Towne Centre Dental took me in first thing that morning, where I saw Dr. Lauren, who explained to me in detail what was going on based on my X-rays. I needed to have the tooth out ASAP, rather then make me come back Dr. Al and their specialist Dr. Albani did a tooth extraction on that tooth that day. While that may not sound like a big deal, it is if you have ever had extreme tooth pain. They both were nice enough to reschedule and move around some patients to fit me into their schedule, so for that I just wanted to say thank you. Towne Center Family Dental is truly a great office, and they made a my tooth extraction as pleasant as possible. I highly recommend this office, they are nothing short of amazing.