Category: | Hospital |
Address: | 175 Madison Ave, Mt Holly, NJ 08060, USA |
Phone: | +1 609-914-6000 |
Site: | virtua.org |
Rating: | 2.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Angel Santiago
This review is about the ER Depot only: I arrived at the hospital at 1045pm, when I walked in the ER doors I went straight to check in due to no one else being there. My check in process took about 5 min then about 4.5 minutes later I was called into triage to get my vitals. They found my fever at 102.9, gave me 3 Tylenol and told me to take a seat that I would get called back shortly. After sitting in the waiting area for 22 minutes I was called back, the lead nurse (charge nurse) also called back another gentlemen. A lady who had arrived with her mom stood and said in a calm voice "Excuse me that second gentlemen got here after my mom can I ask why she is not called back?" From across the room the lead nurse yelled back "cause they are going to the hallway. If you want I can put her there to or do you want a room. Yelling at me is not going to help anything!" Once I was taken to my bed in the hallway I was told to take a seat that the nurse would be with me shortly. I sat there in the hallway for 1 hour 11 minutes before a nurse finally stopped to ask me if the Dr had seen me yet, I said no and she walked away. At no time was I checked up on for discomfort or anything else. Also during my time there I could tell you about all the patients around me and their history because there is no privacy. While sitting there one of the patients started having complications so the nurse wanted to place her in a room instead of the hallway. The lead nurse (same one as before) got wind of it and starting arguing with the nurse in front of everyone. 22 minutes after being asked if the dr saw me the dr and nurse came to see me. After telling the dr my issues she asked me "when is the last time you had the flu shot" I asked her if she read my record and she said yes, I then informed her that the nurse in triage put in there that i cant get the flu shot due to reactions. She took 6 minutes to talk/examine me of which 3 where didnt liking for supplies. And her conclusion was that its viral but nothing was done about my aches and pain. 27 minutes later the nurse came with discharge paperwork and told me to drink more fluids and nyquil and tylenol. I explained to her that just like I told the dr I have a 1 year old at the house and her response was "you should stay away from him" (how do you stay away from your own home, just wondering) So in total I got to spend 2 hours and 43 minutes in the ER for 3 Tylenol and advice to stay away from my son.
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Richard Scheider
DO THIS HOSPITAL IS HORRIBLE ANYMORE!.THEY HAVE GROWN TO BIG TO FAST AND NOW PATIENTS SUFFER DUE TO IT.THEY HAVE GOTTEN BEYOND NASTY RECENTLY,I MEAN BEYOND.I SUFFER FROM ALOT OF MEDICAL ISSUES AND MY DOCTORS ALWAYS TELL ME GET TO THE ER.THANKS TO ALL THE LOCAL DRUG ADDICTS THEY THINK EVERYONE IS DRUG SEEKING!.I HAVE BEEN GOING TO PAIN MANAGEMENT FOR OVER TWENTY YEARS AND THEY DONT SEEM TO UNDERSTAND THAT.WHEN I TELL THEM THE MAJOR NERVE PAIN IS CALLED RSD MOST OF THE DOCTORS AND NURSES HAVE CLUE WHAT IT IS!.HOW CAN YOU TELL ME ABOUT THE EXREME PAIN IM IN WHEN YOU DONT EVEN KNOW WHAT THE MEDICAL ISSUE I SUFFER FROM IS! AND I OFTEN HAVE TO SPELL IT! FOR THEM.IM HANDICAPPED AND CANT DRIVE SO IM FORCED TO GO THERE,THEY USED TO BE NICE.HOW MANY TIMES DO I HAVE TO GIVE THEM MY PHARMACY INFO AND ALL MY DOCTORS INFO WHO TREAT ME FOR THE NERVE DAMAGE?.CANT THEY PUT A RED FLAG IN THE COMPUTER STATING THE ISSUE I SUFFER FROM!!!.I DIDNT ASK TO GET THIS ILL AND I SHOULDNT BE AFFRAID TO GO TO THE HOSPITAL! !.WHEN I GO ITS BECAUSE ITS THE LAST OPTION OR MY DRS ARE ORDERING ME TO GO.DO YOUR HOMEWORK VIRTUA YES THERE IS A MAJOR PROBLEM WITH PAIN MEDICATION ON THE STREET, TRUST IVE BEEN BEATEN AND ROBBED IN FRONT OF MY KIDS OVER THEM.VIRTUA NOT EVERYBODY IS A DRUG ADDICT SEEKING DRUGS!?NOT TO MENTION HOW HUMILIATING IT IS!.I ALMOST HAVE A PANIC ATTACK WHEN I KNOW I HAVE TO GO TO THE ER AT VIRTUA,THATS A SHAME.I SUFFER FROM A BAD HEART AND DONT NEED ANOTHER HEART ATTACK BECAUSE IM WORRIED ABOUT GOING TO THE ER.IM TIRED OF BEGGING PEOPLE TO GO TO THE ER WITH ME AS EITHER A WITNESS TO HOW THEY TREAT YOU OR ALSO TO EXPLAIN THE MASSIVE NERVE DAMAGE FROM TRAUMA THAT I SUFFER WITH!.NOT EVERYBODY IS A "FREQUENT FLYER " AS I HEAR YOU SAY ALL THE TIME.YOU MIGHT ALSO WANT TO PRACTICE SOME PATIENT PRIVACY, WHEN YOUR IN THE ER YOU KNOW EVERYBODYS BUSINESS! !!,THATS IGNORANT. INSTEAD GROWING BIGGER TRY GROWING UP.ONE MORE FAST THING SOME OF MY DRS HAVE MED TECHS THAT QUIT VIRTUA AND YOU SHOULD HEAR WHAT THEY HAVE TO SAY ABOUT VIRTUA!.THEY WONT TAKE THERE OWN FAMILY THERE!.SORRY TO THE PUBLIC THIS MESSAGE IS SO LONG BUT I CANT KEEP IT BOTTLED UP ANYMORE.
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denise panico
In the last four months both my husband and I were admitted to this hospital through the emergency room. It was the worse experience ever for the both of us. My husband went in with severe stomach pain, waiting over 2 hours to be taken back....despite severe repeated vomting and blood. Even the other patients waiting tried to get the nurses attention. All they said was when he was done vomiting he was to come back for his vitals. It took another two hours before he was brought back and then we waited another four hours for a doctor to look at him, despite the fact that I saw him repeatedly walk into his office and do who know what. After 7 hours in the ER they finally admitted him. Once he got onto the surgical floor care was much better. We had nothing but praises for the nurse in ICU and the care they gave him. When I went in July it was the same thing all over again. I went in with seizures so severe that never stopped. All they did was put a neck brace on me and told my husband I would be brought back as soon as possible. When I was called back for my vital check I was having another seizure and the nurse seemed to care less. All she did was take my blood pressure and temperature and sent me right back out to the waiting room...unbelievable. This is the worse hospital for ER care. Even after being brought back to the ER they just pushed me into a room while having another seizure and walked out. I was in total panic mode and they seemed to care less. The staff and treatment in this ER is the worse there possible could be. If I was bleeding on the street right in front of this hospital I would still go elsewhere. The staff was totally rude, uncaring and completely unprofessional
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Andrea Callow
Very disappointed in this Emergency Room. While I have respect for everyone that assisted my family member on that long long night, I was disgusted by the lack of cleanliness this hospital had. The floors were gross, the doors in the rooms were not clean at all, the tech that took blood, spilled some and did not take any precautions to clean it up and left it there. I could not believe that!!! I am hoping someone in the hospital sees my comment and takes steps to get the ER department in order. I also noted while walking around, to go to the rest room, and CT room, that this hospital is in total disarray. What is going on here? I felt like I was going to catch MRSA while I was there. I was not the only person who thought this. There was a nice fellow in a room, while my family member was on a stretcher in the hallway for 6 hours, who agreed with me. He also noticed how filthy the ER was. What can be done about this? The second night I returned my family member to the Virtua ER in Voorhees, albeit a long drive, but so much nicer. I know it is newer, but it was top notch and I noticed housekeeping circulating the floor cleaning while we were there. I was reassured that this facility was clean and was taking the extra precautions to make sure the public was protected.