Category: | Emergency Veterinarian Service |
Address: | 545 NJ-17, Paramus, NJ 07652, USA |
Phone: | +1 201-527-6699 |
Site: | bluepearlvet.com |
Rating: | 3.8 |
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Morgan De Groot
A tad upset. Working in the Veterinary field, I understand emergencies, critical care patients that are in need, etc. Having arrived at BP for the second time ( first I had a parrot with a ring around his beak. He got stuck playing with a toy, I was told they do not see exotic. As the tech/receptionist went in the back, we managed to get the ring off ourselves. Butter and olive oil works.) This time, my bully had an issue with his leg/and who knows what else.. the tech and receptionist ( tech I believed had a tattoo and receptionist with blonde hair) were absolutely wonderful.. One came downstairs and another with a gurney, helped us get teddy upstairs. He was taken in the back, vitals were good, he was stable. So we waited, and waited, and waited. Again, I and my mother understand things happen... we asked another technician after waiting as long as we did to know how much longer. He started panting and we did not want him having a panic attack.. originally it was suppose to be a few minutes. We were informed once the first emergency was done, the doctor would be out.. wish we were informed right away that she has ICU patients.. The second tech came back out saying "it will be awhile". I asked if it was ok to bring him home. "Thats up to you, you can wait". Trying to explain about his breathing ( bullies get this click when they start to get nervous) she kept saying "I understand". I do not think she did.. it was as if he was getting brushed off.. which hurt. When I had asked about getting him downstairs, as the other two girls were super great, and they would gurney him back down. We were told "the elevator is right there". Expressing the gurney in elevator, we were informed about the elevator again. Teddy is scared of floors, and he had a leg issue.. his breathing from panic was off slightly... it was as if it was an issue helping. I been in a car accident with a shoulder messed, and tare in my acl. Helping my dog into a elevator, with my mother was hard. He is 82 pounds.. its rough. I have advised many people to go there, from other hospitals. Always recommended... Sad thing is, it always has high regards by doctors and practices.. we were questioning about whether we should have just gone to Oradell. It is more expensive and not as new, but they wouldve seen him right away... we would be home with a diagnosis, meds etc.. instead of waiting for our regular vet to open. It was over 2 and a half hours of waiting. We took him to an emergency because something was wrong, he had a problem. He was unable to walk at first, in pain. All we found out was he was stable. What is the point of going to an emergency hospital.. if not treated as one? He is at 6am still trying to calm from his panic. End of story, ended up going to Oradell. Seen right away, getting chest X-rays and ultrasound. 2.5 hours gone, when he couldve been addressed sooner.
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Alijah Myrick
I wish I could give this place 0 stars!!!! Horrible service ...waited 5 hours to see my dog with a broken leg and was eventually told that the fracture had been sitting too long and that my dog would have to be operated on!!! The vet said that she was frustrated and tired and that there was nothing else she could do considering her day started at 6am ...I am disgusted .... Of course I was frustrated and when I expressed my frustration Nari the charge vet tech was extremely rude and disrespectful and felt it appropriate to talk about me behind my back to David the receptionist! ....Stay AWAY!!! This place is beyond unprofessional!
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Rachel Bogom
Dr. Sherger is the very best Veterinary Oncologist in NJ. I took my cat to him close to a year and a half ago. I thought I was about to lose her. He diagnosed her with Multiple Myeloma and he has been treating her ever since. He explains everything thoroughly and patiently. He is available by e-mail and phone. He is knowledgeable and compassionate and interested in hearing updates. He is a true animal lover and I am very happy with the results!!!
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James Gilbert
My local vet detected a heart murmur and suggested we go to BluePearl since they have the most sophisticated equipment and a resident cardiologist (Dr. Erickson) , who was amazing. Everyone was helpful, personable and competent. Even the person at the front desk who helped me with the coffee machine. Trust me. You will need help, too! Bright, clean facility! Highly recommended!
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Kevin McCarthy
We visited the center this past Saturday evening for a "emergency" checkup of our "loved one" . The staff proved to be exceptional and genuinely caring. The pricing was in line with most good vets in the area. I feel we were lead to the right place and will recommend to anyone in need of a good vet. Thank you BluePearl. Continue the good work.
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Kelly Bastidas
Dr. Jeffrey Beverley was nice, however, he said one thing first-- he said he would show us how to take out the dogs stitches-- but when his technician came out afterwards, she said he hadnt said that, which was total BS. He didnt come out to clarify what he had said like any doctor wouldve (there was no one in the ER but us). We know what we heard.
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Evelin Quintero escobar
The worst place eh have chosen for the birth of my bitch work for money and not a passion no love for animals was charged over 3400 Dl if not had them at the time I had to go pesima pesimooo attention not and I pay back even if I have nothing good to say about this site over charged me 400 for nadaaaa
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Ayhana Jordan
WORST PLACE, Dog arrived dead and prior to treatment I asked clearly is he dead and they would not tell me until they started treatment of course which charged me and couldnt give me an exact cost. Do not take your dog here. Even one of the staff says she takes her dog to Oradell that tells you more than enough.
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Robert Tobin
BEST BEST animal hospital around. Saved my poor puppy with double pataller luxation. The surgeons are phenomenal and all the staff is courteous, professional and very knowledgeable. We visit quite often and never have had a bad experience. The people who bash this place have no idea what theyre talking about.
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Charlene Pilson
HORRIFIC!!!!!! HORRIFIC!!!!!!! HORRIFIC! !!!!!!! !!!!!DO NOT GO HERE EVER, EVER, EVER!!!! I LEFT BLUE PEARL, PARAMUS WITHOUT MY DOG BECAUSE SHE WAS DEAD!!!!!!!!!!!.....NEED I SAY MORE!!!!!!!!!!!! I DO NOT WANT TO HERE FROM ANYONE AT BLUE PEARL IN RESPONSE TO MY POST!!!! DO NOT RESPOND TO MY POST!!!!!!!
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agustin malo
Hands down this place is animals over money. i was left speechless. From entering the building, a beautiful spotless building. They Helped us with our cat Mocca for a FHO surgery. They took great care of him. We are very thankful for your help
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Melissa Greenblatt
Kind and caring staff at Blue Pearl especially Dr. Suliman Al-Ghazlat, who spoke with us st length in the middle of the night regarding an emergency with our puppy. He also called us and our vet the following morning to check up on him.
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Shido D
They seriously only care about money and you can definitely tell from the look in their eyes. Practically pushed me out of the entrance because I didnt have enough funds. Please go to Oradell Animal Hospital instead
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Eddie Buz
Was having my dog dogsitted and had an emergency was referred to them and they helped me and communicated while I was away, took care of my dog kilo and educated me on his issue thank you!