Highgate Family Medical Center

5317 Highgate Dr #117, Durham, NC 27713, USA

Category:	Medical Group
Address:	5317 Highgate Dr #117, Durham, NC 27713, USA
Phone:	+1 919-361-2644
Site:	uncpn.com
Rating:	4.7

Location

Photos 1

Reviews 7

A Private User

I received excellent care and attention from P.A. Tracy Rentner who convinced me to not become frustrated with a difficult to diagnose chronic illness and work with another in-house physician. I felt as though the new physician did not hear me and when their referral department dropped the ball on scheduling an important test I became upset and wrote a letter to the referring physician. I soon received an irate call from the referral coordinators supervisor who proceeded to tell me how unappreciative I was and that the referral service was only offered as a free service to their customers. I ended up making the appointment myself. During my next visit with my doctor he told me "to not write any more letters". I was humiliated, but felt like I had little choice but to shut my mouth and be grateful that they were helping me at all. I was in the process of filing for short-term disability and really needed my doctor to handle all of the correspondence with my employer’s insurance company. I did not want to rub him the wrong way. Imagine my surprise when I ordered and began to read the notes from this doctor. I was shocked to see that he made sure he placed my comments to him in quotation marks, even if the comments were inaccurate. I believe some of his colleagues were perhaps sympathetic to my cause, as at least one physician would make it a point to write into the notes that I was a "pleasant and kind person". One of my chief complaints with my disease is extreme fatigue. I asked this doctor if he could prescribe anything for it. He calmly said "I could give you meth". I was embarrassed, but pretended to laugh it off. I dealt with this fatigue for months before I found out about a drug called Provigil which specifically treats fatigue or somulence. Once told about the medication he did prescribe it. I now have a new doctor who seems to be genuinely concerned about my well-being. Perhaps this can be chalked up to bad chemistry. I dont know. I will never fail to follow my conscious again where something as important as my health is concerned again.

Amber Cline-Rabah

I have been going to Dr. Rodriguez at Highgate for years. I LOVE this place! The staff is friendly and helpful, and Dr. Rodriguez is great! He and his nurses are caring, take time to clearly assess and explain any issues. I highly recommend Highgate!

Ebony Harrington

My doc is Dr Rodriguez..he is awesome! He is my primary doctor as well as my two kids..his NA is Jen and she is the best! I would recommend that duo to anybody...I lucked up with that team!

Starnisia Holloway

I love dr.ruff & dr.Johnson they are excellent doctors I been going to Highgate about 2 1/2 years......They pay close attention to u, better then duke doctors!!!!!#

Tia Harris

I love this office! Friendly staff and excellent Doctors! Dr. Ruff is a awesome physician, I would recommend this office for adults and kids

Amazing Grace

I Recommend My Dr. Dr.Rodriquez He Was My Ob/Gyn Now Hes My Sons Dr Friendly Staff Its Pretty Far From Where I Live But Its Worth It

Katie Arnold

We love Dr Ruff!