Cat Care Hospital

Reviews 4

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Anna Lyon

Thorough, compassionate cat care. 15 or more years ago, Dr. Ho was affiliated with another Cat specialist clinic. She was for my 14 cats, a gentle, thorough vet ,who, as part of a team of great vets, especially helped my purebred, neglected/abused rescue Himalayan, Muffin, with many issues relating to bladder & urinary issues, & allergy, ear and chin-skin issues. Years ago, when my timid, extremely old female cat, Tidbit (around 20 yrs. old) told me it was time to go, Dr. Ho, on her own initiative, came to my home, with a voluntary vet technician. There, as directed, I had set up a place for my dear old girl to say goodbye. Old timid Tidbit knew she was going, and rather than panicked and fearful, was compliant and calm, since she was in her home, surrounded by familiar smells and sounds and geography, with no traumatic drive in a carrier to Greensboro. After a day of my doting on her, she was relaxed, and let Dr. Ho gently complete the euthanasia, on a towel on a bedding place, on my cocktail table. (A local family-owned funeral home owner, he himself, came to my home that day and dug a grave for her in my garden and even provided an infant coffin for my Dear Girl!) Dr. Ho has only the highest praise from me. Now, Dr. Ho has her own well-deserved practice for cats. I sought her out for another old girl, Piper (15), who has had "ear issues" for at least ten years. The "other" cat vet treatments were to no avail. Piper has been suffering, clearly, since Monday, so I called Dr. Ho. I am so grateful Dr. Ho took her in, on an emergency basis today (7/14/16)! She was thorough and with her deep experience, was able to help my Piper. I wont go into details, but Piper cannot but feel better as her ears will now heal properly with appropriate treatment. One caveat: My one concern is that my cat is tremulous, that is, trembling intermittently, shivering, twitching, and breathing unevenly...her tail flitches, and flinches or to say her muscles clinch... she is clearly in pain. She cannot rest. Would like to have been sent home with some sort of pain relief for her ears. I was unable to reliably administer her medication to her ears. She screamed and bit me. That has never happened before. Today, I took her in early and the vet tech helped me get the meds into her ears. I now have a protocol of distraction, gentle restraint, and treat rewards that worked well this evening. Got the drops into her ears! Piper is clearly feeling much, much better! Dr. Ho may or may not have her issues as a sole-proprietor and office administrator (re: other comments) but as a vet, she excels. She is experienced, well-trained and educated, and deeply intelligent. She is clear-thinking and able to communicate to this cat-owner, so I understand what is at stake and what I must do. Thank you, Cecelia Ho!

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D. Reynolds

Dr. Ho has cared for three cats for me probably for as long as shes been at Cat Care Hospital. When Kittyboo had suffered long enough, she gave me time to call my kids at UNC Charlotte to drive home to say goodbye. She then met us at the clinic at about 7:30 pm (after hours) & helped us get through our first painful goodbye to our first cat of over 8 yrs. Now thats kindness above and beyond the norm. I adopted two more kitties who were homeless & living at the hospital. Kiki, the feral one, gave me the greatest joy Ive ever had with a pet. She had tumors in each lung & rapidly got so sick that I had to go to the 24 hr emergency cat hospital & $1,000 later (one day) they were so relieved that they were releasing her to Dr. Hos care. I had to again make the hardest decision to let Kiki go. After the passing of each of my babies, I received notes, one from an animal rescue and another from a vet school researching feline cancer, that a donation was made in each cats name. I was so touched by the thoughtful actions of Dr. Ho. I also received a beautiful basket of flowers when I lost Kiki last Sept. I still have Jasmine left to spoil. Ive always enjoyed visits to Cat Care Hospital, we laugh together while she spends ample time for every apptmt. I did notice that there was a new person at the desk pretty frequently, but each person was so sweet & helpful to me. (Thank you for those of you who got fired, Im sure Im talking about you.) I entrusted the lives of my almost-children with Dr. Ho, and will as long as I have a cat.

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C Lewars

I tried several vets in the area before we were referred to Dr. Ho. She has been our vet for over 10 years. I have never met a vet with such a passion and understanding of our feline family. She has always been kind, loving and gentle with our cats and professional, compassionate and caring when working with us. We had an elderly cat with many medical problems. She always looked for economical courses of treatment for him and did not put him through the ringer with unnecessary medical tests and procedures like other vets in the area did. If you read any of the unfavorable reviews on here keep in mind, sometimes people put labels on knowledgable confident woman or the demeanor of the Asian culture. As far as price, her office visits are lower than some, higher than others. You get what you pay for. She uses high quality vaccinations (no, not all are made the same, I went to a vet clinic here in Greensboro once to save money and my cats became very ill from the low quality vaccinations). She spends quality focused time on your cat and then follows up with phone calls to make sure your cat is doing well. As far as feedback from former employees, people are always fast to post negative comments but, unfortunately, rarely take the time to post praise. I would never, ever, trust another with my cats!

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Anne McDaniel

If you are looking for employement here RUN dont walk away from this place. I had read on here from 4 years ago about how she is to her employees and how high of a turn-over rate there was, and I ignored it thinking 4 years ago is a very long time. I was very wrong, I lasted about a solid week before she pulled me aside to tell me that I was doing horrible and gave me a list of tasks I had messed up on, and fired me. She doesnt train, even though in the interview she said she would train me since I had no experience in this field. Almost every day she told me she didnt have time to train me, told me to write it down and says she will go over it later in detail but never does. Then if you mess up or ask her a question about it she gives you a sarcastic response and makes you feel incompetent for asking, instead of just teaching you the tasks she wants you to do. Theres a reason this position is open 24/7, and its because of her. The receptionist even told me after two days to see if i could get my old job back, that she is crazy that even a girl with experience who was in college to be a vet quit because of how she is. she drives everyone away, and almost everyone she hires she fires. It was the worst week of my life. Please be wary in applying here, its too good to be true.

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