Pardee Hospital

Reviews 3

DA

David Chapman

First Id like to say that I live in NY State. My Father lives in Flatrock and has had ongoing problems for years. Leading to 3 Heart Attacks and 2 Strokes. Recently a Stomach surgery that was due to a hole 3 inches in diameter. These problems could have been significantly reduced and perhaps avoided completely if the care he was given during these symptomatic years were properly addressed and cared for. The lack of respect, the lack of information, the lack of communication between staff and myself throughout the various trips to the hospital has been sub-par to say the least and borderline criminal. I am an emergency contact for my Father and have repeatedly been refused disclosure or ongoing treatment details by extremely rude nurses and even lied to. Directly lied to and sent on a wild goose chase trying to locate my Father at random facilities in Buncomb County because the staff at Pardee, "dont know where we sent him" and "the records are already filed" the same day the - non-existent - transfer was made. For years, my Father has suffered. Twice he has lost blood to the point his levels were at "under 24%" and required 3 bags of blood via transfusion. This nurse replied, "this is normal when you get older". No maam, no its not. Neither is it normal for nurses to take such an apathetic perspective on a patient who is on the edge of death. This lack of integrity, due diligence, and commitment to patients is why my Father again today is heading back to the hospital - less than 30 days from his stomach surgery. 5 Days ago, he made a trip to the Hospital because of severe pain and concern about swelling in his stomach. He was sent home and said, "everything is healing fine". Clearly that is not the case. I dont know who is running the circus over there but you better change your approach on how you treat you patients and how you speak to their families. Additionally a review of HIPA Laws is absolutely needed by staff who apparently think lying to an emergency contact is OK. I am not after money. I am after life. For my Father and every other patient that is neglected the proper care and respect every human being should have when speaking to doctors who took an oath to do no harm. Changes in the medical industry are well beyond self-evident. I have found myself saying this a lot lately. If you expect larger hospitals or any other entity for that matter to make changes, it must begin in the smaller ones. The examples hospitals of this size are what set the standard for larger facilities. All this aside, it should be innate passive understanding this isnt how you should be conducting yourselves when your goal is to heal. *24 hours later I edit this post and reduce the rating to 1 star because my Father is in an ambulance, having a heart attack, as I write this heading to Mission hospital . The incompetence of the employees at this facility is beyond imagination. This isnt a hospital its a Mortuary holding center.* And for those of you who are thinking that my Father didnt take care of himself you are completely wrong. He has lifted weights his entire life and followed a strict diet that many people cannot follow for a week. There is absolutey zero reason for the lack of treatment given and when I call to speak to a doctor or nurse they will not talk to me period du to HIPPA laws which no where state you cannot talk to patients families, particularly if theyre written on all paper wok as an emergency contact, particularly if the patient themselves say its ok to speak to me, particularly when this building has a long history of patient neglect. Your job is to save lives and heal people, not rape insurance companies and kill patients. You disgust me as professionals and as people.

KA

Kayla Morgan

The WORST hospital I have EVER had experience with! I went in to the ER last week. I was sent by the Urgent Care Doctor and he called them ahead of time to let them know I was coming. I got there just a little after lunch. I had been sitting there for about 4 hours and the receptionist came out and called two people back and made 2 VERY disrespectful comments towards the WHOLE waiting room. By that time I had had enough of the crummy service and I went up to the desk and told them what she did was very unprofessional and there was no excuse in her behavior. She never ONCE offered to apologize! So I continued to sit there for another 4 hours! FINALLY I got called back around 8pm that night. They ordered a CT Scan and when the technician rolled me back he was very scatter brained and forgot half of the stuff he needed. Then, as if I hadnt been through enough already, the tubing busted and all the medicine for the CT Scan went all over me. He wasnt going to help me clean up, but saw that it was extremely sticky and I was getting slightly aggitated. So, I was rolled back to the room and about 30 minutes later the doctor came in and of all things MISDIAGNOSED ME!! Said I had a 2mm kidney stone and was going to get my discharge paperwork. She then came back in the room about 15 minutes later only to tell me I had a 2cm kidney stone and would have to have procedures done to remove it because I could not and would not be able to pass it on my own. Doctors can not afford to make mistakes like that! They need to look over the tests, blood work, and whatever else they order to do thoroughly before coming into the room with a diagnosis. I called yesterday to complain about my horrible experience, and there was one lady that told me the computer showed I was not registered until 8pm that evening. So what did I do?? Sit in the ER Waiting Room for giggles for 8 hours?! Someone falsified paperwork and I want answers! Absolutely worst hospital ever! DO NOT GO TO PARDEE HOSPITAL!! I will call all areas to make sure I shouldnt have to pay a dime for my visit!

MA

Mar Fay

My mother went to Pardee because her doctor called her at home and told her that she needed to get into the ER immediately because he was concerned about the results of her blood work and she was experiencing shortness of breath, as wells as tightness in her chest. He told her that he was concerned about her having a Pulmonary Embolism. My mom went to the ER and as soon as she got there the triage nurse took her water away and said that she can not have that, in case she needed to have a procedure. He took away her drinking water! My mom sat in that waiting room for 5 1/2 hours, with no water, and nothing to eat. Oh and did I mention that she is a diabetic and she missed several of her scheduled medications that stabilize her diabetes? The most disheartening part of all of this is that the nurses and staff in the waiting room area were absolutely rude and treated my mom like she was a burden to them. Listen up Pardee staff... this might come as a shock to you, but going to the Emergency Room is not a pleasurable outing. Your patients come to your ER for your help! Is it your fault that this was a very busy night at the ER? NO.. it certainly is not your fault. Is it your job to take the best care of your patients and do what you can to make them comfortable while they wait in the waiting room? HECK YES IT IS! The next time that you treat a patient like they are less than important, picture your mom, or grandma sitting in that waiting room with purple and swollen feet from the lack of circulation to her feet, from sitting for 5 1/2 hours! Remember this: One of the most important aspects of your job is to be empathetic and compassionate. Treat your patients like they matter even if you really could care less, if nothing else, because YOU chose to work in the health care field. Keep in mind that people like my mother did not "CHOOSE" to get ill! If you do not like your job, or if you cant handle the stress that comes with working in that field of work, STOP! Walmart is always hiring!