Chasewood Animal Hospital

Reviews 12

VM

VMR

I am very surprised at the direction this office is headed. After being a loyal customer for years Im funding out that customer loyalty is rewarded by a blind sided insistence on adhering to the "rules" which means charging me additional money if I need my husband to pick up my dog an hour or two later (because I have to be at work). WOW, thanks for working with people Chasewood. Dr. Maria should get involved with office operations. I do not think she would appreciate this. 2 or 3 weeks ago my dog needed a cortisone shot. Same thing happened. There were no appointments until about an hour before I had to go to work. So I asked if I could drop off my dog and let my husband pick up the dog when he got off of work (about 2 hours later) since I could not stay. They said they would have to charge me extra for that. Well the dog never got the medical attention he needed because of that. Again today I tried to get my dog in for his annual. No appointments available until I am at work. The office confirmed again today that yes, they have to charge me extra if my husband picks up our dog 2 hours later when he gets off of work. Its more the principle of the matter than the fee. Seems like Chasewood is after the money and has lost what made them special, (the way they always put the animals first). Now it appears to be money first, animal welfare and customer loyalty second. I guess I will have to look for a vet that can be more understanding and accommodating. P.S. - I already explained how my schedule is very tight and I dont have much time available to get the dog to the vet because I work 2 full time jobs, and one of those jobs is a 7 day a week job.

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A

A Private User

My fiance and I have been taking our two dogs to Chasewood Animal Hospital for over six months now, and we have been very happy with everything about their services. Dr. Lowry is wonderfully attentive and competent, and she always takes the time to listen to us and explain things in a way that makes sense. The staff members at Chasewood are friendly and efficient, and we are incredibly pleased with the boarding services. Everyone we have met at Chasewood seems fully invested in the wellbeing of the animals they care for, and we are very grateful for this!

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MA

Marina Marini

As the Director of Chasewood Animal Hospital, I would like the community to know that we take great pride in providing exceptional service and do our very best to meet all of our clients needs. We also welcome addressing any concerns that may arise but can only do so if they are brought to our attention when they occur. I am always open and available to speak with you personally and welcome your phone calls. Thank You.

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Tyler s

Poor handling with dogs while boarding them over the weekend. First time my dog left with a huge scratch on his nose ! Weeks went by I gave them another shot.., I wish I hadnt... My dog left with a bacterial infection I had to get treated elsewhere. Do yourself a favor and go somewhere else !!

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RA

Randall Weatherdon

Always a pleasure coming to this practice. Healthcare and veterinary care are so expensive these days, but I have never felt like a number with Dr Maria. She takes so much time with each patient and I have never felt that she prescribed medicine or services that my pets do not need.

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A

A Private User

Place is a ripoff. When I took my dog there they charge for the maximum amount possible. Outrageous pricing on pills and medicines given and to top that off when the doc is not sure of what she is looking at on xrays she takes extra images and charges you for them. This place sucks.

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GO

Gordy Woelper

You wont find more caring and friendly staff. Doc Maria is one of the best. And, Marina and the staff are professional but as down to earth as they come. Well done gang!!!

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AD

AdvancedCooling and Heating Inc. Ach

I used to take my pooch to another Hospital....what a difference!! Personalized attention, not just an invoicing machine...a truly professional experience!

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FL

Florida Salsa Exchange

Very caring and professional staff...!!! We have been going to Chasewood for over 15 years and NEVER had a problem..!!

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Franke Greco

Theyve been taking care of my dog since she was a puppy. They offer boarding and are so good with my dog

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Haley Sault

They are great with my new puppy. He enjoys going to their office and getting so much attention!

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VI

Vicke Foster

Doc Marie is a great doctor she loves her animals and shell do anything to save your dog

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