Category: | Family Practice Physician |
Address: | 1088 Brown Ave, Waynesville, NC 28786, USA |
Phone: | +1 828-456-2828 |
Site: | waynesvilledoctor.com |
Rating: | 3 |
JE
Jenise bayse
I turned in all information to become a new patient on 06/19/15. After waiting weeks even though I was told it would only take 3 business days to schedule an appointment after insurance verification. I called on 07/02/15 to find out the status. I spoke with their office manager Linda. Linda stated to me that the intake rep that took my information no longer works there and to hold while she found my information. After 19 minutes of waiting Linda came back to tell me that their Internet is not working and that she will call me back by the end of business day. Guess what? I never received a call. I called back on 07/07/15 and was sent directly to Lindas voice mail. Guess what again? I never received a call back. So I called today and spoke with their rep Lynn to file a complaint, she proceeded to tell me that shes new and has been there for only a couple of days and doesnt know whom I should speak with. She transfers me to Linda who proceeds to tell me that Libby doesnt feel comfortable with taking me on as a patient because I have fibromyalgia and spinal stenosis. Even though I know several of Doctor Browns patients that have either fibromyalgia or spinal stenosis. When I told her that she asked me who . I told her a few names and she stated that she will talk to Doctor Brown and will call me back... aka shes not calling me back. She also referred me to Mountain medical physician. .. really? I guess they dont want money and their jobs are secure enough to turn down revenue. ... I will be filing a complaint with the BBB about the shenanigans at this facility.
DI
Diane Barth
If there was a negative star i would rate it like that...we just moved from Florida. .had same dr for 10 years, great relationship! Went to fill out VERY SHORT questionere and was told we would hear if we are ACCEPTED as a new patient. .mind you we have blue cross and blue shield insurance..received a phone call this morning that dr brown will not take on my husband or myself as new patents when originally told he was taking on new patents. ..i asked for a reason she had none. .just said doctor tells us yes or no...now mind you we have no serious health issues. Shop around, this all just seems fishy...and office waiting room seemed run down....
RO
Robin James
PLEASE BEFORE ANYONE GOES HERE look up the other review pages for this place and read my review titled EVIL NURSE! And Nancy wells. She isnt a nurse shes only a medical assistant ( if you ever see this.). Her name is Carrie btw shes the red head and myself and my baby could have died because of her. I do not care if shes been there for eight years she is rude, negligent she has no idea what she is doing and should be fired. Theyre lucky I didnt sue because of her! I still might. Also someone should let her know its not her practice its Dr.Browns. Theres a lot more I could say but they dont give people the space to do so on here.
NA
NANCY WELLS
Dr. Brown has been a god send to me.He found out about my out my gull bladder was real bad and helped me find a great surgen to operate on me. He has helped me with my fibro. He listens. to you and helps get to the bottom of your problems .The only problem I have is my nurse is not listing to me and not ordering the correct meds I need. .Other wise I would tell anyone to go to him. And I do love the staff.
MA
Marlene Reece
Doctor Michael Brown is THE best doctor anyone could have ! I have seen him for years ,and could never ask for a more compassionate person/doctor ! He dont stop trying until he has found the best care,and treatment for all his patients.... The staff is so sweet ,and caring . I would strongly recommend him as a # 1 Physician where ever you come from !
BE
Ben Boessel
Best Doctor in Waynesville - Second Generation Practitioner - A Pillar of the Community. Dr. Michael Brown and Dr. George Brown have been serving our town for over 50 years.