Category: | Doctor |
Address: | 4240 Munson St NW, Canton, OH 44718, USA |
Phone: | +1 330-492-2327 |
Rating: | 3 |
MU
Mueller Honey Bee
Dr Fox was absolutely outstanding. He helped my son feel more comfortable about everything going on and was one of the best doctors we have dealt with. However, the billing department is a joke. I have left 4 messages since November 2016 about the bill they keep sending me when our service was supposed to be covered 100%. I have also sent an email to the billing person: Melissa, and have never received a response from her. I called the Cuyahoga Falls office and they said they did not have my son in the system so I called the North Canton one and they said the same thing. I left a message with the office manager, Penny, and she never called me back either. The first person to initiate anything was finally in February with Michelle. Still waiting on Melissa to call me though. My credit is being dinged for a bill that was covered 100%. I even sent a copy of my 1095 showing the insurance coverage the month in question. The other dr office that did surgery on the same day was able to bill the insurance without problem. I am so frustrated with Tri County right now and it really kills my rating on the office in general since Dr Fox was outstanding.
EM
Emily Johnson
I would not recommend Dr. Wikas to anyone. He is rude and does not listen to the concerns of the patient. I was so frustrated of him always trying to control my eczema with prescriptions I have already tried. First off it took me 6 months to get a new patient appointment and when I did go my eczema was so bad it was systemic (unlike ever before) and he is trying to prescribe the same medication that I already had on my current medication list! I ended up having to take oral steroids and found a Dr. who was willing to listen to my concerns and recommended a gluten free diet which has worked or my eczema has coincidentally been under control. I have heard of the gluten free diet before for eczema and told Dr. Wikas about it and he said there is no correlation......PLEASE if you want someone to listen to you and to try every option out there until you get answers DO NOT GO HERE!
AM
Amanda Jones
Terrible experience. Had an evening appointment with the PA there and sat in the room for 2 hours waiting. Went to the hallway to try to find someone multiple times but no one was around. Last time I went to the hallway I see everyone in coats and carrying their purses to leave for the day. Completely forgot about me as their last patient. Also, they billed me for this visit and when I disputed it I got a certified letter from the practice saying I was "dismissed as a patient" and needed to find care elsewhere. This is not a reflection on me but rather a reflection on them. Shameful.
RE
Reginald Grant
I received out standing service from Dr Wikus he and his staff were very attentive and were excellent listeners as I was towards them I highly recommend them.