Monfort Heights Animal Clinic

5194 N Bend Rd, Cincinnati, OH 45211, USA

Category:	Veterinarian
Address:	5194 N Bend Rd, Cincinnati, OH 45211, USA
Phone:	+1 513-661-4108
Site:	mhacvets.com
Rating:	4.2
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8–11:30AM Closed

Location

Photos 13

Reviews 9

Justin Vaught

WAS going to adopt this clinic as our new place to get my exotic taking care of. I didnt even make it there. I had some questions about how they go about beak and nail trimming, we had an appt this coming week. She calls me, Dr. Kim, and said " I was told to call b/c you had a bird question?" Uhm..... Shouldnt it have went a little something like, "Hello My name is Dr. Kim from Monfort Heights Animal clinic, I was told you have a couple questions about your upcoming appt with (insert name)! How can I help you?" NOT EVEN CLOSE! As i tried to talk and she kept cutting me off (At this point Im crying b/c shes being extremely rude and unprofessional) I had said the following, "Im sorry that I have interrupted your day or upset you in some way, I am just concerned with how this is going to work I have never taken her to a vet Ive only had her for a yr n half ..... "cut off again and told the reason she was virtually yelling at me and being rude was b/c she has had laryngitis for 2 weeks and Im talking loud enough so you can hear me!?!?." Laryngitis is contagious and IMO she shouldnt be at work. At this point I was no longer comfortable for given her the ability to care for any of my animals. I havent even met her yet and I already didnt want to go there. This situation was handled VERY UNPROFESSIONAL and this wasnt even an office visit. I was left off the phone crying, I told her thank you for your time I"m sorry I upset you and she said BYE and hung up. Needless to say I called my husband and then got back to looking and although I have to drive 19 miles and it might be a little more $ I explained to this new vet what just happened and getting her in ASAP. I wont recommend this vet to anyone that has strong feeling about how their pets are treated b/c her solution to my exotic was wrapping him in a towel and holding his down. NO TY! my babee would hate me forever letting some stranger hold him down in a towel! Maybe this vet is right for some but not someone as passionate about their babies as I am.

Callie Costello

My cat and I had a bad experience here. I told the vet tech not to pick her up, they did anyway, resulting in my cat climbing out of the techs arms, and hiding into a corner. Then the vet came, and did not treat me with much respect. I was told that the results from a different Vet were wrong, didnt get the treatment I asked for, and was rushed out. I didnt feel very welcome overall.

Justin Wellen

Great vet clinic! Dr. McBride did an amazing job diagnosing and fixing our dog who had knee problems. Love taking our dog with bad hips there for laser therapy when she needs it.

Kathy Jung

Dr McBride is so kind and gentle with his patients! And they will make room for your pet in their appointment calendar even if there is no room!!

Steve Crawford

Dr. McBride is always great with our dog. They always try to fit you in if you have a tight schedule. Best vets in cincy.

Kurt Wiebell

Really appreciated when they fit me in last minute on a Saturday morning in an emergency situation.

David Westendorf

Doctor and staff all very nice and dog has got very good treatment here.

Chad Dillhoff

Good for most veterinary needs.

Phillip Ridley II

Quick and friendly