Riverside-Eye-Center

Reviews 15

CU

Cussino Bill

My 1st appt today 1-17-17. I actually scheduled it on their website on 1-16-17 around 8pm. So that was ez and quick. Arrived 20 mintues early & filled out the docs, when I was done Brianna took me and started my eye exam. Dr. Dye came in we chit chatted a bit as he finished the exam and chit chatted some after the exam. Very perosnable Dr. He told me what he thought was best and I already had an idea b4 i got there what I was looking for and I agreed with his opinion. The only snafu was my ins, my provider has wrong info which prevented me using my benefits as far as buying eyewear. It appeared they had a nice selection of frames, but I didnt really shop as for the ins snafu. So I was satisfied with the visit and the friendly staff and would recommend Dr. Dye for those seeking an optometrist. Once I get the ins str8tnd out Ill return to purchase lenses and frame.

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Norman Yi

I had a good experience with Dr. Dye but my experience with the staff in selecting and delivering my eyeglasses was horrible. I felt the staffs customer service was poor at best. When my glasses were completed, the staff misdialed my phone number and left a message (allegedly) on the wrong phone number with someone with a completely different name. You would think that would raise red flags. Then after not hearing from the patient, who had already paid in full, you would think something was wrong and try calling the secondary work number that was given. I did not get them for over 3 months - so my glasses were just laying there for 3 months, while I was waiting for them. OK for eye exams, but I will purchase my glasses elsewhere.

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PA

Paul Kerr III

Riverside-Eye-Center is fantastic. Dr. Dye is knowledgeable, easy to talk to, and yet still humble enough to recommend a specialist if need be. Wait times are very short, bordering on nonexistent. The practice is obviously still small which undoubtedly makes it easier to keep wait times down. But it wont stay that way long, quality like this has a way of finding itself to the top. If youre looking for an Optometrist, give them a try, I bet youll be happy you did. And who knows you could be the guy who was going to Riverside-Eye-Center before it was cool to go to Riverside-Eye-Center.

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Steve Shum

Appointments were scheduled with ease and wait times were nominal. The staff was very personable in helping me pick out frames, offering welcomed suggestions when asked. Although a smaller practice, the office was very professional and clean. Dr. Dye himself is well mannered and receptive. He is also patient, as I needed a few follow up appointments during my contact fitting, trying a different prescription and different brand when the first fitting wasnt as comfortable as I had liked. Thus I felt he was very attentive to giving the best care possible.

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AL

Al Schreiber

Dr. Dyes staff is friendly and helpful and the Doc himself is a warm, friendly, caring person. He greets you like an old buddy and takes time to chat and make you feel comfortable. He is competent and doesnt push additional items (like new contact lenses when your current ones are fine) on you. He explains things thoroughly and the pricing is fair. Appointments are easy to get and fit into my schedule and the office is clean and pleasant. It is an enjoyable experience even if you are going for something potentially serious. Doc Dye is the best!

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PE

Pearl Sykes Althoff

Everything about this facility and staff is top-notch: - clean facility - minimal wait time - friendly staff I have been to Dr. Dye for two annual check-ups and I cant imagine going anywhere else. He listened to my concerns and answered every question I had. Dr. Dye seems genuinely interested in his patients well-being and takes the time to listen to them and address their concerns. Also, the office visits have taken no more than thirty minutes each time, which is an added bonus. I highly recommend Riverside Eye Center.

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SA

Sarah Trafford Koenig

I dont normally write reviews, but this office is really outstanding and deserves recognition! Dr. Dye and the staff are great-- very attentive and thorough, which is so important when it comes to your vision. They take the time to be sure you feel good in your glasses (and contacts), and the office is a very comfortable environment. Plus, while you wait (not long at all!) they have a really good selection of magazines-- a must-have for any doc office, in my opinion. Overall, A+.

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Nate Grignol

I was able to make an appointment for the very next day from when I called. Showed up and was treated by a very kind and friendly staff. I didnt have to wait at all. Dr. Dye came right and got me at the time of my appointment. He was very friendly and easy to talk to. I received top of the line care and testing and received my contacts in a matter of days. I am very happy I made the decision to call Riverside Eye Center. I would strongly recommend them to anyone.

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Cynthia Bowlin

Dr. Dye has literally changed my life by suggesting and fitting me with monovision contact lenses. No surgery, no more reading glasses. Dr. Dye is very patient and willing to work with me to find what is best for me. I have purchased sunglasses at Riverside Eye Center that I swear must be indestructible. No scratches and I cant break them even with some pretty rough handling. Id give this place ten stars if I could.

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ST

steven glass

Love this place! Dr. Dye is cool and fun to talk to as the rest of the staff. If you dont see something you like in the store they will also sit down with you and search online for which pair you would like and get them ordered. The time for your glasses to come in is usually under a week and a half perfect time to get top brand glasses. I will continue to go to this place until the move out of town or something!

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B

B Goodwin

The doctor is friendly, but my bill for a contact lens fitting was not sent through my insurance. My insurance always reimburses me for this charge, so this cost me 75$. I told the receptionist that my insurance always covers this charge but she still neglected to send it though insurance. They apologized but didnt do anything to make up for this huge error on their part.

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MA

Margaret Wuellner

Everyone was friendly with positive attitudes every time I have been in. The staff remembered me when I went in to pick up my husbands glasses during a contact fitting check I was scheduled for. The doctor is easy going and puts one at ease with his upbeat demeanor. I would be happy to continue going here for my future eye exams and needs.

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AL

Alex Serenatas

I noticed that Riverside Eye has a 4.9 rating. It is WELL deserved! I would definitely recommend Dr. Dye just like the person who referred him to me! Very professional and friendly and his staff are also just as friendly and professional as well! Will definitely come back for a yearly eye exam!

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SI

Sixu Fan

Absolutely loved the online appointment system, which makes it easy and quick. nice and spacious office, Dr. Duke Dye is knowledgeable and friendly, which made the visit pleasant and productive. No one tried to sell anything to me, and contact lenses here are reasonably priced. Strongly recommended.

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Kim Towne

My family and I had appointments in a very short time, they helped figured out insurance issues cheerfully and professionally. Dr. Dye was excellent and friendly and everyone was attentive and helpful. My family highly recommends Riverside Eye Center and we will definitely be returning yearly!

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