Category: | Eye Care Center |
Address: | 6641 Grand Ave Suite D, Gurnee, IL 60031, USA |
Phone: | +1 847-856-1200 |
Site: | stores.pearlevision.com |
Rating: | 3.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 9AM–5PM 10AM–4PM |
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Kathleen Godan
I was in a car accident that prohibits my driving right now ..Called pearl vision . My eye exam is due and asked if I could get 1 or 2 months of contacts to hold me over till I Can get there.. The response was no .. I need to have my eye exam or they can can not give me a month or two of contacts..Spoke with Salvador at the store. .. manager.. supposedly...asked for district manager.. was told there is nt ot one... Pearls vision in Gurnee is independent owned and operated. ..they cam do what they want !! Just as 2 YRS ago i showed up fr am appointment and tj sore was closed witj a sign in the window closed ... all personal info was in plastic tubs in front of the store... I AM DONE WITH PEARLE VISION IN GURNEE!!! SALVADOR YOU ARE NO HELP!! WILL NOT BE LETTING YOU OR UR STORE HELP ME WITH MY VISION NEEDS.....GOING ELSEWHERE! !! WOULD NEVER RECOMMENDED PEARLE VISION IN GURNEE OWNER SALVADOR! !!
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Derrick Williams
Worst experience Ive ever had. Dr. Kubliak was rude. I drove 25 miles out of the way to go to this place on a Sunday. They forced me to drive back twice for an unnecessary follow-up exam(which they made me sit around for 30 mins after my appointment time to complete). Then after the follow up appointment they called me to inform me that they forgot to charge me and I needed to come back to pay them because of their error they made when they were late for servicing me for my appointment. Now I go back and find out that they made an error on the date and Dr. Kubliak made an error on my exam for my appointment and so my eyeglass prescription is mistakenly expired. Avoid this place and the hastles.
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Michael San Pedro Agustin
Had my eyes examined due to my internet self diagnosis of having Myopia (Near sightedness) I was surprised at how much the nicer frames cost compared to the cheapo versions but thats not the point of this review. Dr. Eugene Berkovich was awesome. Very friendly and listened well, performed many tests and explained everything thoroughly. In the end I did need glasses. I am the last one in my large family to get them. The sales staff, Sal and Donna E were also professional, offered eye wear opinions, explained how the insurance process and warranty worked. As always YMMV. I had a great experience and recommend this facility and its staff to others in the area.
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Johnny PcGamer
I have gone to pearl for my glasses for over 20 years now and like there professional, fast and friendly service. Theyre a little pricey however, you may be able to find lenses cheaper somewhere else. I did exactly that, I went somewhere the last time and still paid fairly high price for regular/bifocal. The quality wasnt quite as good and to have them adjust your glasses at a later time you had to make an appointment. At Pearl whenever Ive gone to get my glasses adjusted they did them on the spot. I would give them an excellent if their prices came down 10-15%.
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John Branston
Friendly and good service, but not worth the cost if you have vision insurance. Pearle Visions pricing seems to be made for people without insurance. This is because they inflate their prices and then have really good deals they can advertise. Unfortunately, these arent available in combination with vision insurance. I do, and paid more total than if I had gone somewhere else. Besides cost, their glasses were great.
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Anthony James
Wonderful experience! Great selection of frames...fair prices on lenses and very professional environment. Dr. Berkovich was very thorough with his exam. The optician Tony that helped me was knowledgeable and very personable. Thank you for a great experience!!!
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Robby M
I always like going to this location. The staff is always friendly, knowledgeable and professional. I always feel like I can trust the doctor and assistants. They always have a good selection of high quality glasses.
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Asif Huq
They told me my glasses were ready, and when wasted my time to go to the store, they told me that they actually werent ready. Theyre over priced and a bunch of liars.
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Jeffrey Cross
High priced and breaks before a year! Ive been wearing glasses my entire life, never have i paid so much. But for the experience Ive never had this much HASSLE
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Sara Kaing
Lana the store manager was very helpful and kind!
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Marshena G
Great services Tony thanks so much