Eyezone Inc

5852 Mayfield Rd, Mayfield Heights, OH 44124, USA

Category:	Optometrist
Address:	5852 Mayfield Rd, Mayfield Heights, OH 44124, USA
Phone:	+1 440-684-0800
Site:	eyezoneoptical.com
Rating:	3.9
Working:	9AM–7PM 9AM–6PM 9AM–4PM 9AM–7PM 9AM–6PM 9AM–4PM Closed

Location

Photos 4

Reviews 10

Erin Waite

I have been going to Eyezone for 10years(now both my kids,boyfriend and his son go here) and even thoughits a 25 min drive each way i will not go anywhere else. The staff and Dr.O are the kindest ,most helpful people ever. I truly feel like part of the family. When Dr.Marsh retired (he was my favorite optomatrist ever) i was a little worried about the the new drs taking over his practice,but the wonderful staff Dimitri,Laura,&Leslie were still there and i had formed a trusting relationship with them over the years so i stayed. Boy im glad i did. I ended up with a crazy eye infection /cornea condition and Dr.O was determined to get my eyes healthy again. I was going every 2weeks for a couple months (from february to june before my eyes healed) and over that time i found out how much Dr.O really cares about her patients. I am forever grateful to her for compassion and i dont have enough adjectives to describe how i feel towards her. You normally see your eye dr 1 a year so until a crisis with vision occurs you dont really get to know how your dr is. Im not happy i had this eye problem and THANK GOD ITS GONE, but it did let me see how much Dr.O really cares about each of her patients. Now for the staff , i love that when I walk in the door im greeted by name and asked how my family is because like i said we all are eyezone loyal customers. I remember crying out of frustration over my eyes and them not getting better and being comforted by Leslie&Laura with hugs and them telling me it will get better and if i needed to call and vent to them i could . Alot of people may say that but they really meant it. This was a long winded review and i could go on and on about each one of the fabulous staff ,but the jist of this is Eyezone Is The Best . Point ,blank ,period. From the Drs to the knowledgable ,caring ,staff to the compassionate, determined drs you will not get that from some hour eye place in the mall. THANK YOU EYEZONE!!!

Paula Cramer

After paying for 2 poor eye exams by a 80 yr. Old Dr. And paying for 2x for new lenses . I saw better with my old glasses. Finally had to go to independent ophthalmologist to get a proper eye exam so l could actually see. Resulting in paying for 3 eye exams and 3 pairs of lenses. No apologies no courtesy very unfriendly and talked in front of me about me between themselves in Russian. Im a scale of 1 to 100 minus minus minus 100.

NW2 3NL

Lenses were made incorrectly because the paper with the instructions was folded over. Not impressed with the excuse and definitely not impressed with the fact that no apology was offered at any point. One of the women working there was tremendously rude over the phone. One star was added because they did remake them correctly later that same day.

David Kaminsky

Paid Less money than comparable eye appointment from pearl vision or lencrafters. Cost for a yearly routine visit was $55. They let me take my prescription to buy my glasses online too, so I can not comment on the price of glasses or contacts. Staff was friendly, and the appointment was quick. It took about 20 minutes.

Selena Bar

They were very friendly and patient, I got amazing quality frames that were transitionals for my medicaid, they were ready faster than their estimated time and the overall experience with them was outstanding! I will definitely continue to use this business for my optical needs!

Liz Toth

ugh. only center my insurance covered. was led to a rack of cheap frames. service was rushed and less than caring. glasses, so so. won;t be wearing these often. they tried to talk me into paying more and did not even pay for bifocal.. not again.

Michael Nashed

Worst customer service i have seen. and i have been buying glasses for over 10 years. Fake glasses marked with brand names.

Nico Pishnery

Always pleased with how they treat me here. And for only going once every two years... they still know who I am

Dave S

Awesome doctor. Very thorough and takes the time to understand your needs and concerns. Very helpful!!

Vasya Pepkin

I got very thorough eye exam. Good optometrist and customer service.