Category: | Family Practice Physician |
Address: | 70 Clairedan Dr, Powell, OH 43065, USA |
Phone: | +1 614-533-6850 |
Site: | ohiohealthprimarycarepowell.com |
Rating: | 4 |
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Ty Orth
Scheduled at this facility with Dr Foley on another doctors recommendation to use as a primary care physician as Im new to the area and had a condition that needed primary care attention. These folks had a little bit of a wait for getting an appointment, but I chose to accept due to the recommendation and figured that, in all fairness, the time of year probably had something to do with it. I was disappointed. Had that first appointment with this practice scheduled today. Unfortunately I had to take my spouse in to the emergency room last night at the hospital for a medical emergency. As a result of caring for my spouse I needed to cancel my appointment, so I called first thing early this morning to give them as much notice as I could and explain the situation. I was dismayed to be warned that they would refuse to ever see me again if I cancelled the appointment within 24-hours. I asked for a situational consideration due to the cancellation being caused by a medical emergency and told them I still really would like to use them. The woman was friendly and checked for me, but returned and told me that no, they would not be making an exception and the office would refuse to see me again due to cancelling for the medical emergency. I suppose its good to find out ahead of time how this particular medical offices customer service philosophy views medical emergencies (irony?) so that I dont have to find out later, but part of me is still disappointed. Would have really appreciated the convenience of finding a decent primary care Doctor close to home. Still looking....
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Judy Joy
I have been with Dr. Arcy for about 2 months now. The wait in the waiting room, which was relaxing and peaceful and bright was about 10 minutes and then a short time maybe 10 minutes with the medical assistant. About 15 minutes later Dr. Arcy came in and he was kind and compassionate and listened to the issues I was having. I believe he spent about 20-25 minutes with me giving a very thorough exam and some good instructions and advice. The staff was friendly and very pleasant. I was on the way home in about an hour. I would recommend him highly.
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Julie Johnson
Excellent doctor! Our entire family has grown with Dr Arcy. Very personable, intelligent, just what you hope for in a family doctor. Just doesnt through medicine at the problem. He also comes up with some pretty terrific solutions which take, the parties in to account now and down the road. We have experienced a lot and have full faith in him. The practice went under Ohio health a couple years ago, and policies are a little more corporate now but his care and that of the team is great.
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Travis Walker
This is the best doctor in central ohio. He truly cares about his patients. He will spend quality time with you and listen to everything u have to say before he leaves. He has your best interest in mind. If you are looking for a great doctor in this area without a doubt go to this office. Im a new to his office and very happy to have found him to help me. He is always kind and that goes a long way in this world.