Complete Family Care

Reviews 11

DO

Donna Harless

Unfortunately, there is not a "less than 1 star". This office has gone totally down hill in the last 5 years. My husband and I have used this office for over 10 years. The staff has gotten worse and worse. Each month prescriptions that should easily be sent in to the same pharmacy, takes a week to get filled, due to the lack of follow up. After multiple phone calls, between me, the pharmacy and the office... they finally get it right. I also read the comment by another patient regarding the dr wanting to see them for test results and then wanting to charge for that follow-up... this has personally happened to us, until my husband said to either tell him over the phone, or we can just find another office. This year I have been calling my insurance company each time I have to deal with them for physicals, tests, etc. Come to find out, they dont know how to bill things either. Or they send the test to a facility that my insurance says wont be covered. Makes me wonder how much I have paid out in the past 10 years, that could of been avoided by having a billing department that knows the correct codes. I have a job of my own. I dont think that I should have to do their job too, especially considering that they are the "professionals".

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Geralyn Carter

I am disgusted with this office. When my doctor left to go to another location, I decided I would stay because of the locations convenience. Though the new doctor was nice and the initial visit went well (I go once a year for a regular physical), I was asked to come in to review the results of my bloodwork. Im not sure why it could not be discussed over the phone, but I agreed all the same. When I got there, I was asked to pay a copay. I let them know I was only there following up on results from a previous visit and was told that it was still considered a "doctors visit" so Id have to pay if I wanted to speak with her. This didnt gel with me, so I asked them to have the doctor call me with the results at a convenient time. She never did. Of course. A few weeks later an incredibly large bill came in the mail. We had not changed insurances and everything they do is generally covered. This office is a crock and I cannot believe they are allowed to operate under the Beaumont name. They only want your money.

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RE

Regina Gjonlleshaj

I have been going to this practice for 6 years, recently ive changed doctors considering they stopped my needed prescription without a warning or without my knowledge. The office manager , completely rude and unprofessional was unsympathetic to my situation and demanded I pay $60 for an appointment I allegedly missed. In order to obtain my medication (which i never did) I needed to make an appointment with one of Dr. Ms associates: (Dr. Christina Mums being the absolute brillance out of this entire practice, the others googling my symptoms in front of me) Out of the 6 years of being treated by an associate i have never once met Dr. M. All in all, I never obtained my needed medication, the office manager, always rude and inconsiderate. I highly reccomended either dealing with Dr. Mums only or getting medical attention else where. This practice seems to treat their patients more like customers. More caring about if they get their money over their patients medical needs.

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PA

Payton Martin

I change doctors and I wish I had read the reviews before staying with this place. I read the comment too and my pharmacy called and told me they had tried calling the office several times to get an authorization. I finally called and was told its only done ONCE a week (Wednesday). Also my job requires I get a check up to have a lower insurance premium. Dr. Margolis nurse put down a date I had a physical almost two years ago instead of the date I went and got charged a co-pay for a "follow up" you arent supposed to be charged for this, so they are getting over on anyone that this is required for. I had to schedule an appointment with another doctor and get the form in before the deadline although I had already gone through the steps. She claims she has filled out hundreds of forms and Im the only one that shes had trouble with. I find that hard to believe.

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JO

Joseph Croke

I have been going to complete family care for years and the doctors are very personable and helpful. My issue is that I had a biopsy a month ago and I was never informed that it was cancerous. Luckily I called to check. you would think that is information they would like thier patients to have.

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CH

Chris Stocks

Terrible. They charged me for not cancelling my apt. There phone were down for a week and I couldnt cancel my appt. I just got diagnosed with something very painfull and dire, doctor wouldnt see me cause I didnt have 35 Dolores for an appointment I didnt miss. Dont go to the place. Money hungry.

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VL

Vlad Federmesser

Dr Margolis is extremely knowledgeable, there is no second guesses or hesitations. Extremely thorough and cutting edge testing and complimentary treatments with proven results. I was so Impressed I have sent all my close friends and family to Him to switch over.

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A Private User

I have had nothing but great experiences with Dr. Shaya. I trust him and he doesnt play any games. I feel 100% comfortable talking to him about ANYTHING. Highly recommend him to any man. --andy halbert

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GA

Gayle Castle

Been going here since 2007 this was my dads doctors office they took such good care of him I came over with doctor Shaya, now with Munn who is the best and listens to her patience.

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WR

wrksnfx wrksnfx

I have been to Complete Family Care and Dr. Margolis has a pleasant nature and a good sense of humor and has always been easy to talk to about any health concerns I have.

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CO

Courtney Jacobs

Ive been a patient of Christina Munn (one of the PAs) since high school at her previous location. Ive never had any issues and only the best of care here from her.

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