Category: | Eye Care Center |
Address: | 122 Southpark Center, Strongsville, OH 44136, USA |
Phone: | +1 440-572-1666 |
Site: | local.lenscrafters.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
JO
josh tinl
They only get one star because the optometrist was nice and knowledgeable (seems like it was a separately owned company, probably why) Anyways after I spent $365 on ray ban glasses, I thought I ordered the ones with the premium antiglare. When I picked them up there was glare all over them, and asked about the Anti-glare I thought I purchased. Apparently that was an additional $170 and I apparently didnt order them, but they upgraded me to them free of charge. When I picked the glasses up the next day they looked like a blind folded two year old cut the lenses for the frame and there was a real thick white halo around the lenses because they didnt even polish the edges. My main problem still was that I COULD SEE BETWEEN THE FRAME AND THE LENSES. long story short, the manager said thats the best they could do.... Wish I could upload photos on here. Anyways they were returned for a refund. Found another place (eyecandyoptical), they were $80 cheaper with the premium baked on anti-glare(standard equipment), polished edges and the lenses fit the frame! They didnt have "one hour glasss", but how well did that turn out for me before? Moral of the story: LensCrapters sucks.
JE
Jeff Poulin
Had a good experience. The optometrist and staff on that side were good and professional. The sales staff gave me good advice and werent pushy, but told me my options. I purchased a pair of glasses and was very happy with the service, price, and quality.
RA
Rachel Barkfelt
Staff were fantastic, made it easy and quick to get new glasses. Thanks again!