Category: | Animal Hospital |
Address: | 825 Broad St, Wadsworth, OH 44281, USA |
Phone: | +1 330-335-4311 |
Site: | vetsuite.com |
Rating: | 4.5 |
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Gabriella P.
This veterinary business has been around for awhile, and we had a family dog that we took there for all of the 12 years we had her. The veterinarian is a bit of a "know-it-all." Our family dog recently passed away of old age, and my mom took her here after it happened. Unfortunately, no-one even said a simple "sorry." Our dog had gone to this business for 12 years, and was simply cremated and handed to my mother without any words. A business transaction. Not only had my family loved our dog immensely, but we had spent thousands of dollars to try to make her final years the best they could be. My mother was the dogs primary caretaker after we (her kids) grew up and moved out. If she was traveling somewhere, the dog was boarded for hundreds a week in a pet spa, with detailed instructions for her care, and no expense spared for her well-being. Paperwork for our dog was given to friends to ensure if something happened to my mother, our dog would have a great life with good people. After our dogs passing, my mother applied for a program to adopt a military veteran dog. She referenced the veterinarian at this practice to attest to her care of our family dog. Unfortunately, a short time after applying, my mother was denied after the program spoke with this practice. They told the program that my mom had failed to purchase heart-worm medication from them once during the winter months, and so she wasnt medicating our dog. After speaking to the office personel, they discovered that our dog had been regularly checked for everything that could possibly be wrong & said theyd call the program back and let them know. Unfortunately, their failure to recall or verify the care our dog had been given over the 12 years, means a dog that couldve used a loving home has been denied the opportunity. The lack of compassion for one of their canine patients passing and then their lack of care in evaluating my familys care of our pet properly, has been another heartbreak on top of the sadness losing our family pet has caused all of us. Me, my family members and friends will NEVER give business to this practice again, and none of us will ever bring our canine family members to this compassionless business. If not purchasing heart-worm medication from THEM for any period of time, beware that they will label you unfit to adopt or have animals. $$$ Thanks for your compassion, Wadsworth Veterinary Hospital. Our sweet little dog went to your office dozens of times in 12 years, and you handed us the urn with her ashes and took our payment without even a "sorry for your loss." :(
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A google user
Dr Arends and his staff have were so compassionate and caring at the end of our dogs life. We were fairly new clients at the end. They made a housecall to put out old girl to sleep so she wouldnt have to go through the pain, fear and stress of being hauled to a strange place for this. We are forever grateful for this, as making the decision to euthanize a dear pet is always a hard thing. They eased this process for all of us by coming to our house to allow our dear old dog to pass away at home surrounded by her family. Afterwards, we received a hand written card in the mail expressing their sympathy. Dr Arends truly cares about animals. This is quite apparent in his mannerisms and handling of even the most difficult part of being a pet parent. Thank you so much!
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Adam S
Stellar!! I always hate going to new businesses. Its like a box of chocolates u never know what ur gona get...this place is super tiny but really amazing. The staff is very pleasant. Dr. Arends is very personable and explains everything. Im a business owner and very much appreciate the service they provided my family. I cant say enough pleasant things! Very affordable as well and way more reasonable then other vets weve takin our fury friends. They really have earned my business for life!! Thanks for taking care of our Jinx!! Turbo will see you soon!! And from the bottom of our hearts thank you so much!!!!
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Kimberly Deneen
Zeus had to have surgery on his eyes, Bilateral Entropion, his eyelashes were turned in and rubbing on his eyes and they were always irritated and goopy. He had his surgery done by Dr. Dane Arends at Wadworth Veterinary Hospital. If you care about your pets and want to go to a Vet that will treat them the same way you do, this is the place. They are knowledgeable, kind, friendly, and they love what they do!
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Jack Hart
I just got back from seeing Dr. Dane Arends. I was seeing another vet . I wasnt happy with and friends and mine recommended Wadsworth veterinary hospital Im so glad I listened .the entire staff was so friendly and very nice to my puppy buddy he explained everything to me and was very kind. Buddy and I thank you Chef Jack Hart
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Frank Kirby
The staff is very friendly, and extremely helpful. Dr. Arends is very knowledgeable. And their prices are very reasonable.
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Thomas Deneen
Caring people who take great care of the animals in their care and are wonderful to the owners.
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Sea A
Dr. Arend is a very good vet. He does a great job with my dog. Love the staff.
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Milinda Moneypenny
Dr. Arends is great and the girls are very nice!