Giovanni Ramos MD

Reviews 3

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Giovanni Ramos

I am sorry to hear about your recent experience at our office. Our late patient policy exists to define clear direction for the staff as to when a patient is considered late and must be rescheduled. An initial office visit is allotted 30 minutes of time with our physicians. New patients are asked to arrive at our office at least 20-30 minutes prior to their scheduled appointment to verify demographic and insurance information, complete HIPAA and release of records forms, as well as review and complete a clinical history questionnaire. Established patients are considered late and are offered rescheduling if they arrive 15 minutes after their scheduled appointment time. These expectations are commonplace to other practices with variation. Practice policy may differ. Other practices may charge late, late cancellation and/or no-show fees. Insurers including Medicare/CMS permit assessment of late fees recognizing such charges as missed business opportunities. We have not yet elected to charge such fees. We are grateful to the community we serve for their support and their trust in our care for their well-being.

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Ernest Turbessi Jr

My mother had her first appointment there on Dec. 9th. She had arrived thirty minutes late and they turned her away. She is a victim of a stroke, so she sometimes takes panic attacks. She had a hard time getting into the office and by the time she had arrived to the front desk thirty minutes had passed They stated she would not be able to reschedule the appointment until May! The waiting room was completely empty and the doctor was right there. I am completely appalled at their decision and will actively denounce the practice and its staff to all that will listen. Im sure if it were their mother she would have been seen. And since I have grown up in the valley, Im sure Ill get a few supporters. Follow this quack on Face book, Ill have plenty to say!

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Margaret Calafut

My first visit today and I am very pleased with the experience...The Girls are very sweet and Dr. Took his time and was vert Attentive. Ty