Category: | Animal Hospital |
Address: | 695 Ridley Creek Road, Media, PA 19063, USA |
Phone: | +1 610-566-1936 |
Site: | mediavethosp.com |
Rating: | 4.2 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–1PM 10AM–12PM |
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Kristina Bergsten
I have waited to post this because I wanted to give the vet an opportunity to fix its mistakes. But they have not, so here is an honest review of this place. First, you call and are immediately placed on hold for way longer than it would even take to answer your question. The people who answer the phone could CARE LESS about you, your animal, and your time. They do the absolute minimum to answer your questions and get you off the phone as quickly as possible so they can go back to playing on their personal cell phones or whatever it is they do behind the desk. Second, I was supposed to receive an estimate from the vet who is supposedly the owner of this place but have not received it. Instead, I have had to call repeatedly to get the quote and was finally emailed the quote, but it was a quote by a different vet from nearly 1 year ago. And that vet, Dr. Shelley, was supposed to return my multiple phone calls inquiring about this estimate (again, assured by the people at the front desk that they would give him my messages!) but HE NEVER CALLED BACK. The waiting room and examining rooms are filthy. They rush you in and out like they have more important things to do. You can never get a call back from anyone. I needed the vet to send my dogs medical records to a potential boarding facility (there is NO WAY I would board my dog at this vet!) and it took me 2 phone calls and having to personally look up the boarding facilitys phone number on google (BOTH times), because, I guess, they couldnt be bothered to do their jobs and check their voicemail or faxes or however this request was communicated to them to send the records to boarding facility. Finally, completely frustrated, I faxed and emailed these complaints to the vet and STILL have no received a call back to discuss these issues or try to work them out! In short, I will be looking for another vet who is competent and actually has an iota of customer service.
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Andrew Belfiglio
Brought my newly adopted kitten here a little while back and now he has a phobia of vets. He was perfectly calm during the visit until they picked him up by the scruff and he started screaming like Ive never heard an animal scream. The vet tried telling us he was not being hurt, but I dont believe this at all because a different vet we went to did the same thing (after cornering him because he was scared, swatting, and hissing) except he was completely silent and calm. Now that hes grown up a little he gets extremely anxious and aggressive at the vets and we have no other reason to explain it other than this initial visit to Media Vet. They also tried telling us he needed medication for worms, but the other vet we went to shortly after did a feces sample and found nothing.
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Gene Twilley
Weve taken our dog here for a few years. Things are pretty cut and dry and the Vets & Techs are pretty clear and honest (detected a heart murmur in our dog, shes older - explained that this happens in older dogs, we could take her for an X-ray, but it probably wouldnt be worth the money unless we REALLY wanted it - that was a year ago, our dog is still happy and healthy and we didnt waste money on an X-ray). Ive never used them, but theyre also a kennel. Everyone is friendly. Sundays are cat-friendly (I dont like or own cats - just thought Id mention it).
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Ray Josephs
Just a mention, about 6 weeks ago I went out of my way and stopped in (with my Pup) to ask a few questions about my 7.5 year young 14 pound Italian Greyhound that is due for a Dental Cleaning. This Breed (Sight Hounds) have very special Anesthesia concerns and requirements. While the woman behind the desk was pleasant she really didnt know too much (I have no problems with that) and said a specific Dr would call me the next day to talk about my concerns...that call never came.
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Jeanne Starer
Have been taking all of my dogs to the Media Veterinary Hospital since the 1980s and have found Dr. Menghetti to be a very caring competent person not only with my dogs but with me as well. He makes recommendations that are reasonable and offers suggestions when things are very scarey. The staff is very friendly and shows compassion and caring as well. They have also been very helpful in the handling of a couple of my very difficult dogs these last few years.
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Michael Broggy
All of our pets are treated well at Media Veterinary Hospital, and have been for the 5-6 years weve had our pets. When there are reasons for us to worry, were always treated well, offered options and supported, whatever happens. Everyone - *everyone* - is attentive and friendly, and as much attention is given to our pets, including their diets, schedules and preferred amenities whether were boarding or showing up for checkups.
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Annie Lamb
We have been bringing our dogs to Media Vet for 22 years. They are amazing and truly care about our dogs. They have made accommodations for emergency appointments and have convenient hours for regular wellness exams. The office is always clean and never smells of animals. I have loved every doctor my dogs have met and the entire office runs smoothly. We love it here!
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Charles Tiene
Be careful about the "Examination" fee they tend to tack on. Just took my dog in for a Urinalysis (for a reasonable $55) and was charged and extra $75 because the doctor took literally 60 seconds to check the dogs teeth, eyes, ears, and heartbeat. I would expect a lot more attention and care for that amount of money.
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Kayla Lewis
We took our rescue Great Dane,Bogart, there for his first vet visit with us and had a great experience. The waiting room was cozy and Dr. Vincent Menghetti had a great demeanor/energy about him that made Bogart feel comfortable. He was everything we hoped and full of the knowledge we needed.
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Roland Muller
We have always taken our pets to Media Veterinary Hospital. We have complete confidence that our pets are getting the best care possible. The kindness and compassion of all of the Dr.s and the staff set the bar for all other practices. We recommend them highly!
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Mikkey McCarthy
I am very grateful for the staff at Media! I have full confidence in them to treat and care for our pet!! They are all super friendly and understanding, especially when you have so many questions!
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Louis Abbatepaolo
My friend brought her Golden Retriever there and was met with a polite intelligent staff. The issue was taken care of and her dog was taken care of very well. The dog is doing wonderful!!
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chris carbonara
Friendly, dedicated staff. Knowledgeable but expensive.....our furry friends are worth it.
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sue Smith
Love the wonderful compassionate care provided. Great boarding facilities
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John Bunting
Great knowledgeable staff that take great car of our cat.
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Barbara Trice
Dr Peters is absolutely wonderful.
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bridget Simonds
Wonderful doctors and staff