Category: | Nursing Home |
Address: | 900 Professional Park Dr, Clarksville, TN 37040, USA |
Phone: | +1 931-552-3002 |
Site: | thmgt.com |
Rating: | 2.6 |
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Rosalee Lugo
An elderly family friend of mine was being taken care of at this center. Each of the times that I visited, there seemed to always be a problem and the head nurses didnt seem to care, much less look at my face when I asked them a question. The first time, I needed a thickened liquid for her tea, the nurse didnt seem to know how to do that. The second time I visited her at around 2pm, she was distressed and wanted to lay down, I asked the head male nurses, and they told me that there were no CNs available. I asked again, they stared at me with an attitude and again we waited. It was 6pm, when a food person walked in to bring her dinner, then I asked the food lady to help me get her into bed, by this time my friend was crying. A CN walked past and the food person asked for help, and she seemed scared to come inside of the room. The last time that I visited my friend, it was close to 3pm, and she was laying in her bed, crying and trying to lift her legs out of bed. I felt her legs and they both had a huge knot that were throbbing causing her so much pain, that she was yelling out in pain. No one came to assist her. What if I hadnt gotten there when I did? She would have been ignored! I immediately asked for help from a male nurse named Michael, he was also in charge of dispensing medication. I told him, that my friend is in a lot of pain, and shes crying. He suddenly SNAPPED at me! Got all red in the face, crossed his hands over his belly, and gave me the nastiest attitude I have ever been given in my life! He said "and, what?! She told YOU that shes in pain?! Because, she cant talk, all she does is grunt!". Then he sharply walked past me, to her room, still talking about how shes not in pain and just making noise, in front of her, such a lack of respect. He touched her leg and soon realized that her pain was real, and that her cries were not because of frustration. He tried to apologize to me, I honestly didnt want his apology, I just wanted her to have pain medication and feel better. These staff members are awful, they dont care, they dont have compassion for the elderly that they are being trusted to care for. They leave the patients to fend for themselves. I would not recommend this place to anyone.
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Christine Berning
I for one do not recommend this place, my mother was in there and we thought she was going to be well taking care of. Well the surprise we got she was not taking care of her room hardley was cleaned up, and then something went wrong that was not taking care of by them, she ended up at gateway and we lost our mother. The thing is that when you are one of the elderly to alot of people it doesnt matter anymore, expecially in the healthcare field, and there is never enough staff anymore. My mother was my everthing and I miss her so much. This is my review.
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Calley Taylor
I have had a family member at this facility for over a year now. I am unsure of how this facility received the reviews below because they have taken such great care of my grandmother. The staff is friendly and the administration is always willing to listen to you and provide you with almost anything you need. They keep me updated on my grandmothers condition and I appreciate how nice they are to her and myself. Every time I go to visit, she never has a complaint and everyone is always smiling!
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Elsbeth
If you have a loved one here make sure you double check the medications they are prescribed, call your loved ones every day and call the nurse if you cant get a hold of a loved one. My mom almost died from medication issues, if I paid attention to the changes they did she may not be as bad off as she is right now. Besides that very bad issue, there is a lot of wonderful staff at this home who really care about the residences and treat them like family.
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David Burgess
The management is only out for whatever is in their best interest. Pretty sad that when they have a good employer they treat them like crap. Management cannot not make a schedule either. Working nightss, why would you have someone work 3 off 1 work 2. Pretty stupid cause the one day off you sleep. Theb your up all niggt while the rest of your family sleeps and then tou have to sleep the next day cause.tou work that night.
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Sha Clark
They offer awesome therapy at the facility! The physical, speech, and occupational therapists are awesome! They are attentive, professional, and communicate well with their patients and their families. That is all I can say that is nice about Clarksville Nursing and Rehab!
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Ingrid Williams
I am not sure where to put my mother. I am looking for a pretty good place where my mother will be taken care of by the staff that she and my family will count on. It must be somewhere inexpensive please can somebody give me good a recommendation.
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A Private User
I have worked there for 2 years. Yes management make alot of unpopulardecisions But I have worked in fifteenth parts of the country. And CNRC is a good place overall. Patient. Care is very good and our therapy department. ROCKS. Karen janousek
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alex bonick
As a paramedic who visits here awesome, this is probably the best nursing home and rehab center in Clarksville or Montgomery County. I would have no problem with a family member of mine being here.
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Mir Khan
The admissions lady is very rude and never answers the phone. She needs to understand that she works for a patient care business, but not a corrections facility.
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Nu Kappa Omega Chapter1980
My aunt has been in this facility for 5 months and loves it. The nurses and techs call her momma and treats her like a queen. Only complaint is the food.:)
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hillbill1958
The nurses and staff work hard and do an amazing job. They do care about the residents. My mother in law has been a resident there for 3 years.
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Scott Stokes
Wish there was a way to give negative stars. Wouldnt wish this place on my worst enemy.