Category: | Pediatric Dentist |
Address: | 134 US-70, Dickson, TN 37055, USA |
Phone: | +1 615-740-8812 |
Site: | dicksondpd.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed Closed |
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Angela Clark
I made an 8am appointment, arrived at 7:45 and was not seen until almost 9 am. After waiting for 30 minutes I asked one of the ladies at the desk what was taking so long and was told it would be just a little bit longer. 15 minutes later I again asked how much longer we would have to wait and was told she didnt know. When I stated that I needed an estimate as the waiting had become ridiculous I was told my son would be the next patient seen. I again asked how long that would be and received no answer. Finally as I was about to walk out the door he was called back. The hygienist was the only positive part of this experience she was great with my son. When I mentioned the unreasonable wait to the Dr. he said Ill talk to them. He then said that sometimes long waits happen, and thats all there is to it. I told him that was unacceptable. He responded with there arent that many pediatric dentists, do you still want me to check for cavities. I told him that as long as I had waited I certainly expected him to. The location is quite convenient; however I will happily drive to Nashville to avoid this office. There is no excuse for wasting that much of my time.
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Chris Sullivan
I was very apprehensive about taking my 16 month old to the dentist for the first time. However it turned out to be a positive experience for us both. My son was having a fussy morning but cheered right up once he hit the waiting room. He started "talking" to all of the staff, who were all very sweet. I had questions about the forms, and the woman at the desk took her time explaining them to me. Once we were called back my son became a little uneasy. Everyone was very sweet with him. They did not push him and stopped when he started to get upset. He survived his first exam and got a rubber ducky and a cool new toothbrush that he was super excited about. :) I would definitely recommend this practice to others.
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Tiffany Perkins
Both of my sons are seen at the same time, which is wonderful! They love going to the dentist and love the staff. I have never had a long wait time, but as someone who works in the medical field, I understand that things happen and cannot be avoided. If our appointment is 2:30. we are usually out no later than 3:00. I would never give up on a business based on one incident. I love this place and I have never had a problem with the staff being rude. They are always helpful and always smiling.
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Erin Gipson
The doctors and hygenists are great. I have been a dedicated customer for 4 years but am saying my goodbyes due to the utter disrespect from office staff and GM, for simply pointing out their mistake on billing, which could have easily been an attempt at insurance fraud. I was name called, ridiculed, and treated dispensable, even as a veteran. They definitely need schooling in customer service.
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jessica villar
The staff is wonderful and caring. My son is 20 but he went there till he was of age. Just the other day he was telling a stranger who was having trouble getting their kids to the dentist about Dr. John. Mydaughter loves them . The dentist are so nice. My daughter was there yesterday and wanted them to do all the work in one day and they did. We love that place!
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Aimee Palen
my 2 yr old neice loves this place she like the waiting room and then when she goes back they dont push her to do things that shes not ready for but i think that this is the best pediatric dentistry that anyone culd ask for...
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Leah Ruth Hostetler
Very happy with the whole experience! Dr John and all the staff were super nice and very helpful in working with us in cost as we are self pay! Definitely worth the 2 hour drive for me!
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Hannahmelon52 Hannah 22 05
Absolutely the best place ever! Dr. John you rock! All the employess in the whole place are so nice and professional. My grandaughter Hannah loves to go there. Thanks to everyone!
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Racheal Mills
Very pleased. My daughter was terrified to go and they made her very comfortable.
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Samantha Davidson
Have been my familys dentist for almost 10 years now. The best so far
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damion heath
Very good with my 2 boys and they love comming