Category: | Animal Hospital |
Address: | 5462 Highway 11 E, Piney Flats, TN 37686, USA |
Phone: | +1 423-538-8119 |
Site: | aah4pets.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed |
DA
David Daniel
My wife called and asked how much to trim our 2 dogs nails. She was quoted $15 a piece over the phone. She makes an appointment and takes the dogs there. After about only 5 minutes a piece with each dog they come back out and tell her it will be $25 a piece. She explained that she was quoted only $15 but they had decided to add a hard to handle charge of an additional $10 to each dog. NEVER even once was this told to her up front! They simply decided to add an additional charge. Being the sweetheart she is she went ahead and paid it and then called me upset. I own a business and know exactly how unprofessional and dishonest that is. It is a very good thing I was not there, they would have taken what they quoted me or not gotten paid at all. I know a practice that acts like that doesn t care to hear this but we will NEVER return to them for our business even though they are literally 2 minutes from our house and I will make sure to spread the word to everyone. That additional $20 they sneakily added will cost them much much more in the long run. Customer Service goes a long way.
KI
Kim F
Dr. Stone and everyone on her staff has been amazing. We recently had to take our Doberman in to help her cross to her heavenly home, and the staff that had loved on her for three years all came in to say goodbye and get kisses. Dr. Fitzgerald was so kind in the process. They also have great boarding facilities. I highly recommend them. Our new puppy is getting the same loving attention our beloved Doberman received.
SH
Shelba Love
My whole family loves Appalichian Animal Hospital! The best care around for your pet babies. We Love the staff and all they do to keep our pet family healthy and safe. My daughter brings her dashhound all the way from Asheville to Appalachian Animal Hospital. The vets and the staff are so good! We appreciate all they do! Love the Loves!
WI
Windy Reece
We originally rushed our pup here. They told us she was dying and needed surgery, but didnt have time.so they charge us out the ying yang for this and a referral to go else where. I thank God for, becausè none of that was necessary. We will never darken their door step ,even if its a check up.. thèy just cant be trusted.
ET
Ethan Thomas
A great location with friendly and caring staff. I cannot say enough good things about this place. Veterinary, boarding bathing, etc. Weve brought them everything from new kittens to grumpy elderly dogs and never had a bad experience.
EL
Ellen Rebman
The staff is friendly, the vets explain everything so I can understand what i need to know to make informed choices for my cats, and they do their best to make the animals comfortable while there.
PA
Patricia Kelly
I took my puppy in there today. They were friendly and very kind to her. She was frightened but they made as pleasant as they could. Will go there again. Wonderful clinic.
LY
Lynn Wassom
Have been using this vets for the past 11years, wonderful care, very friendly, great service.
KA
Kathy Denton
I took My doggy there and they are awesome!! Would not go anywhere else, dr stone is amazing
AL
Allen Bittinger
Good group of vets. So good its sometimes hard to get a quick appointment.
MA
Margaret Barrett-True
They take good care of my dog. Friendly helpful staff.
AN
Angela Mitchell
they have always taken good care of my animals
HA
Hayley Watson
Its like $75 an office visit that crazy
NO
Nona Casey
They are patented about the animals
TE
Terry Vail
Dr. Ballard is wonderful!