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U.S. HealthWorks Medical Group

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1837 W Frankford Rd Suite 116, Carrollton, TX 75007, USA


Category: Urgent care center
Address: 1837 W Frankford Rd Suite 116, Carrollton, TX 75007, USA
Phone: +1 972-236-1941
Site: ushealthworks.com
Rating: 2.9
Working: 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location




Photos 4

Reviews 10

HE

Hernan Calle

This is one of the most worst run Medical facilities I have ever been to. The staff is extremely rude and act as if you are nuisance for walking through their doors. I had to come here for pre employment drug screening. I came prepared ready to take my urinalysis only to have to wait for over an hour to relieve myself. I asked the front desk staff member how much longer I would have to wait and with an attitude told me I was next. I advised her that the only reason I asked was because I came prepared to submit my urinalysis and I have been holding it in from the moment I walked in the door. She told me to step away from the counter because there was patient information visible and that I needed to take a seat. I had been pacing back and forth in the lobbying and the staff members just took their time and moved at glacial pace to see people and collect their paperwork. When I walked in there were three people ahead of me and when I was finally seen they accumulated about 10-12 people to be seen. I would not recommend anyone to come here for any type of services both business or health related. They truly need a refresher course on the core values and mission statement for US Healthworks. In case you have forgotten the values of your company are as follows:•Deliver quality above all else • Treat patients with respect and compassion • Exceed expectations • Act with integrity • Connect and collaborate Your mission is:To improve the health and productivity of the American workforce. Learn it, live it, and provide the excellent service your company asks of you on a daily basis. If youre unhappy with what you do, then maybe it is time to look for another job that youre passionate about. Very disappointed with this place and I will be speaking with my employer about the level of service I received today.


VE

Veronica Green

If I could give this place a negative review I would!!! I waited an hour for 1 shot. I didnt get the shot till 11:15 and my appointment was scheduled at 10. I was late for work and Ill never come here again!!! Worst example for medical "professionals".


AR

Armando Mendoza

Been here 1 hour (estmate was 15 min wait) for a blood test. Still six people ahead of me. This place sucks at customer service. Either they are way inefficient or terribly understaffed. They saw 2 people from the waiting room in that hour.


IT

itcel rebollar

The lady at the counter is very very rude and the supervisor is no help at all. There was literally 3 people in the waiting room and we arrived 20 min before them all and we werent seen until 1 hour until they were gone. It was a simple procedure


MJ

MJ A

Came in for pre-employment screening for DART. Process was rather fast although I received disappointing news, which was: I am not 5 10" as previously told by NYC"


K

K E

Highly recommended. We always send our employee to the USHealth works Carrollton location and they receive an outstanding service. Thank you


PA

Patrick McCurdy

Nice friendly staff who handle even the rudest person with grace. They seen to really care and the physical therapy is spot on.


RO

Roger Cedrik

Terrible place extremely long wait unfriendly staff rude and ignorant to patients


SH

Shaun Smith

Takes too long and they will leave you in a room for hours then forget about you


JE

Jemina Merchant

Dont really have a problem with staff besides it look like there under staff



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