Category: | Optometrist |
Address: | 405 Paris St, Castroville, TX 78009, USA |
Phone: | +1 830-538-2241 |
Rating: | 4.6 |
Working: | 8:30PM–12AM 12AM–5PM 12AM–5PM 12AM–5PM 12AM–7PM 12AM–12PM Closed |
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Alexia Payne
I was extremely disappointed in the care I received from Dr Burgess. The prescription for my contacts was incorrect and he refused to re-evaluate it instead insisting that I try yet another brand of contacts. I had already tried four different brands over the last month and really liked the feel of the Air Optix I was currently trying. I mentioned that I felt their was a problem with the prescription at all of my appointments and was told that it would be addressed as soon as we found a brand I could work with. The new brand he wanted me to try were back ordered and not expected to arrive for over two weeks. I asked to try to adjust the prescription on the current brand I liked, which was refused. I finally had to get my insurance company to step in on my behalf to get my benefits back and go to a different doctor. Overall I spent five weeks working with the doctor and staff.
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Helen Delavan
My most recent experience, as well as all others prior, was as good as it gets in a physicians office. Dr. Burges staff is always welcoming, friendly, and efficient, and Dr. Burges is beyond exceptional in my humble opinion. He truly CARES about his patients as individuals and makes himself available to them 24/7. I feel fortunate that my aging vision is in his capable hands.
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Clay & Lori Marek
Fantastic service from the entire staff, very attentive and always willing to accommodate. We have been going to Dr. Burges for 10+ years now, and even though we have moved and live over two hours away, we still go back for our annual appointments. We also do not have any sort of optometry insurance, and we find the rates for check-ups to be very reasonable.
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Robin Weynand
I would recommend Dr. Burgess to anyone with eye care needs or concerns. He is very knowledgeable and will take time with you answering any concerns and needs you have. His office staff is very welcoming and kind. Everyone makes you feel welcome from the time you enter the door until you leave. This office and doctor is top notch.
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Rasma Young
We have been patients of Dr. Burgess for almost ten years. It has always been a very calm and pleasant experience. The staff is very friendly and professional. Dr. Burges always answers any questions and takes his time. Anyone looking for an excellent optometrist and pleasant office would be very happy there. R. Young
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Henry Schmidt
My wife, Nell, got an allergy infection in her eye which really started bothering her Tuesday morning. She called the office and they said they would work her in which she really appreciated. She was seen by Dr Burgess, he explained how to cure the problem, and it worked. She said she would definitely return to his office.
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Estella Kierce
From the time I called to make an appointment to my actual visit, I was treated with such wonderful care.. . Dr Burges is very professional and took his time to visit with me-- Not in a hurry to get me in and out of the office.. I highly recommend him to my neighbors and other friends. ,
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kirsten cupples
Absolutely the best for your eye care needs!! Dr. Burges and his staff are the best. Extremely helpful, cordial and always available for your eye care needs. Lovely office as well! Great job! Keep up the awesome work!
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Christopher Ritchie
I have always been treated exceptionally well and I am completely satisfied with the care from Dr. Burgess. Thanks!