James Q. Cao, OD

Reviews 3

EU

eunice ab

Though I dont doubt his medical expertise, I do doubt his communication skills. Quite rude, seems to dislike being asked relevant questions (he will cut you off/dismiss you and give you a vague, half-hearted answer), and was in a hurry to rush me out of there rather than ensuring that the prescription that was issued was accurate...which it wasnt for my right eye. They also did not give me the PD number. They made me go inside the optical department in the store to get it. The lady told me that they were not supposed to send me there and angrily scribbled a barely legible PD number. Not likely to return to this location, even if it was free. If you want to be treated like a human being, dont go there. Otherwise, have at it and enjoy the subpar customer service.

ED

Eduardo Jimenez

I went to this place last week for the first time. I asked if they accepted Humana and if they could only do a contact lens exam,"of course" they told me! Little did I know that they didnt and that they were going to charge me for lens and eye exam altogether. So I ended without my prescription, because I refused to pay for something I didnt wanted. The doctor was rude, charged me and the plan for something I didnt asked for! This was a total unprofessional service! I will definitely not recommend this clinic. Now I have to pay for my lens exam out of pocket because they charged my insurance for my yearly exam. Incredible!

HU

Huadong Feng

Very friendly staff and doctor. Good communication with customers. And the doctor really works carefully and patiently to get you the right prescription.