Brident Dental & Orthodontics

1208 S Expressway 83 b, Harlingen, TX 78552, USA

Category:	Dentist
Address:	1208 S Expressway 83 b, Harlingen, TX 78552, USA
Phone:	+1 956-465-0233
Site:	brident.com
Rating:	3.9
Working:	9AM–6PM Closed 9AM–6PM 9AM–6PM 9AM–6PM 8AM–4:30PM Closed

Location

Photos 22

Reviews 30

Cristian Ortega

TERRIBLE. I have been waiting for a refund, that was supposed to take approximately 3 weeks, for over a month. When I call to check on it they told me they were waiting on their corporate office to approve it. I called corporate and they told me that they NEVER submitted the forms and now they are giving me the run around and avoiding me. I just got of the phone with them and was told they couldnt ask about it since the manager was at a "meeting". That was the last straw and now Im writing this review. EDIT: Ive finally received ONLY HALF of my return from them after 2 months of waiting for them to return the money. I cannot explain in words how much I hated the experience of calling constantly and getting the run around from them. DO NOT DO BUSINESS WITH THEM.

Lisa Ortega

Horrible experience! I spent 4 hours at their office for an orthodontic exam for braces and dental appointment for my 6 month evaluation and cleaning. I did not expect the amount of time, the poor customer service skills and the office not having enough time to do a cleaning. After the xrays and dentist evaluation they lacked the common courtesy to notify me that the cleaning was not going to be done that day. They were more concerned about paying for treatment. After making payment arrangements for treatment still pending. I expected to finish the dental appointment with the cleaning. First visit at this location and my last. LOW CLASS PERFORMANCE! NO STAR RATING but had to give 1 star to post!

Marti Shaw

Update 11/18 They now filed my insurance incorrectly. After coping all my info they filed it to Delta Dental Arkansas instead of Iowa ... it clearly had the phone number and address on the back of my insurance card. Maybe they need to hire some one skilled.at filing insurance The worst experience Ive ever had at a dentist. I felt like I signed my life away just to get my teeth cleaned. The Dentist was not in control nor did he know what the office was doing. Very poorly organized office. Too many office personnel and No Hygienists. When you call them you get California. It was nearly impossible to actually call the office in Harlingen

Liz Garza

I came to this office 4 days ago because I had a toothache for 2 weeks. Front staff were very friendly and explained to me all my insurance coverage.I got called in for my xrays about 5 minutes after I finished filling out the papers. Xrays and the exam were quick. The dentist explained to me everything that was happening with my teeth. he was thorough and professional. He started my treatment on the same day. Today I have no more pain and my tooth is fixed. Overall experience was excellent , even though some people write bad reviews for them. I am extremely happy with the service I received and definitely will return for my recalls.

Venessa Tanguma

Had been looking for somewhere affordable to get whitening treatment done for my teeth. This office provided that for me along with an excellent experience as my assistant Erica explained all the benefits about the whitening and convinced me i would see a difference when done. And that I did, I loved it and its something I will definitely be doing again.

Rudy Berlanga

My experience was great i got seen at exact time as appointment staff was on top of everything my assistant Teresa was great she did my x ray and. Dr. Madani did my filling that same day within a matter of hours she and he were so calm and patient during the entire process. Loved the service defiantly will recommend to others. Thankyou brident staff.

John L

Had an appointment at 2pm, arrived 30 min in advance with prefilled paperwork, and left at 02:15pm because the dentist was late from lunch. Unprofessional behavior. Went to Harlingen Family Dentistry and filled paperwork and was in front of the doc in 18 minutes! Brident will never get my money. Yes, Im a private paying patient.

Jaime Menchaca

I highly recommend Brident Dental! I had a cleaning and x-rays taken. Dr. Madani and his receptionist were very friendly and professional. Dr. Madani was very thorough, and it was the least painful cleaning Ive ever had! They even took the time to explain my x-rays to me. I will definitely go to there from now on!

Sandy Azua

Took my daughter in for their free braces consultation and my daughter ended up leaving with her braces that same day.They worked with us on our payments and was able to use care credit. We both happy. The orthodontist and his staff were great to us. Definitely recommend this office.

Jennifer Leal

Im always scared to go to the dentist, but i had a great experience with Dr madani, he and the staff where always making sure I was comfortable and my visit turned out to be a great experience. Thank you brident dental and Dr madani, you all really deserve 5 stars!!!

Kae Col

Have had to wait 2weeks for them to process my insurance. Had an appoitment and had to reschedule because of them not getting my insurance cleared, so they rescheduled me for next week guaranteeing that they would have it handled & ready to go at my next appointment

Cipriano Vasquez

We brought our Mom to see Dr. Madani in the Harlingen office. He treated her with alot of compassion and care. He was very thorough during the exam and went above and beyond what was expected. My Mom was very grateful for the care and professional treatment.

Jonann Senteno

Amazing place. Went in today as a walk in, new patient, and I was very well taken care of. The staff noticed I was nervous and they assured me everything would be fine. Had everything taken care of that I needed today. Would very much recommend Brident!

Consuelo Turrubiartez

Their real good about taking care of their patients. And they greet their patients real good. I hadnt been to a dentist that takes good care of their patients I love going their.

Lisa Arismendez

The staff is very friendly and the service was fast I didnt have to wait long at all!!! They answered all my questions before leaving the office I highly recommend:)

Teresa Sanchez

Very good dental office the staff is super nice and the dentist is really informative and is the best I love coming here to get my teeth cleaned and checked

Handsome Dan

Keep on getting billed. Showed proof of payment and still get billed. Talked to customer service 4 times. Nothing gets fixed. Dont go to this place.

roger diaz

I feel welcomed by the staff on each visit and despite having a changing in orthodontist near the start of my treatment I believe it to be going great.

Emeterio Rivas

Service was poor and equipment was faulty..office personnel were incompetent. Dentist was rude and not sociable at all did not feel comfortable

Sidney Lewis

Great office, caring staff, office manager very helpful! Dr. Madani was very personable and did a great job on my teeth. Highly recommend!

Alex Medina

Terrible didnt help my mother because she was in pain and it was too hard

Roberto Perez

Best experience my son ever had with a dentist! Staff are very friendly!

Joey Jauregui

The staff here is awesome! Dr. Madani has a great team . Clean office.

Orlando Garcia

Staff very friendly,very clean environment,would recommend.