Enclave Vision Associates

1140 Eldridge Pkwy, Houston, TX 77077, USA

Category:	Optometrist
Address:	1140 Eldridge Pkwy, Houston, TX 77077, USA
Phone:	+1 281-759-3937
Site:	enclavevision.com
Rating:	4.8
Working:	10AM–7PM 10AM–7PM 8:30AM–5:30PM 9AM–5:30PM 8:30AM–5:30PM Closed Closed

Location

Photos 23

Reviews 13

Eric Marchand

I do not often take the time to write reviews, however, due to the exceptional care and service I experienced from Dr. Hengst and her staff I felt compelled to comment. Shortly before the holidays I needed attention for a severely irritated eye, without a regular optometrist or ophthalmologist I made several calls to other facilities, and was met with the typical unhelpful responses from staff that did not sound interested in my condition or urgency of my concern. Fortunately my next call was to the team at Enclave Eyecare. The lady who answered the phone was sincere and seemed genuinely concerned about my call, she made the extra effort to fit me in to an already full schedule, plus made the additional effort to call my primary care doctor to assist in getting the referral arranged to minimize my co payment for the visit. Dr. Hengst professionally diagnosed and provided treatment which resolved the problem within a short window. In addition, she indicated that I could contact her over the Christmas weekend if necessary, furthermore, one of the staff members called me the following day to check on my progress. This is the type of genuine care and professionalism that is lacking in many of our services in medical and other fields. Bravo to Dr Hengst and her outstanding team, my family will make her practice our preferred place for any and all eyewear and eye care needs moving forward.

Alvin Sun

just reply owners response: Your form will only take me less than 5 mins to finish it. With a appointment reschedule I have to change me rest week schedule and leave early another day. I respect appointment and everybodys time, but things should be flexible also I am not seriously late. As a service provider, do you have to restrict your appointment time like this? in college, the professor has 15 mins to be in the classroom. bad appointment restriction. I am 15 mins late for my appointment , but I try my best to be their location within rush hour just for a pair of glasses and they said they have to reschedule my appointment. I have never been a clinic which has this kind of time restriction, I ask them if anyone be there on time, will the doctor see them on the exact appointment time, they said they will try their best, that means they might not, then why have the restriction for customer. it is the first time I try to be that place, but I dont think I will give another try. so advice, unless you are right in front their door, you might get rescheduled.

RV Sawaf

We have been patients of Dr. Montgomery for several years and have had nothing less than a wonderful experience every time we have visited. Dr. Montgomery is great with children and adults. She has a an excellent bedside manner. She is thorough and makes sure you understand her plan of care and your treatment options. Her level of integrity makes you feel as if you are being treated by a friend. She successfully treated my daughters lazy eye with corrective lenses and we are pleased she now doesnt have to wear glasses full time. The staff is professional without being stuffy, my children feel quite at home when they go into the office, however the snack bin they have available may have a little something to do with that. I highly recommend Enclave vision, if I could give them more stars I would!

Luis Gonzalez

I had my annual vision exam with Dr. Hengst on 04/15 (I wear glasses). This was my first visit to Enclave Vision so I did not have a set expectation in mind. As soon as I walked-in I immediately felt welcomed. Dr. Hengst and her staff were courteous and professional at all times; they made me feel very comfortable and well taken care of. During my examination Dr. Hengst answered patiently all the questions I had around my vision, including the options of having lasik surgery or to buy progressive lenses. In her answers Dr. Hengst never pushed for a particular treatment or a more expensive option, instead she focused in what was the best fit for me. I loved her candidness and was very impressed with her professionalism! I will definitely recommend Dr. Hengst to my family and friends!

Jim S

Dr. Hengst is an incredibly friendly, professional, and thorough doctor. She was extremely accommodating to our busy schedules (attorney and private wealth manager) and made the appointment effortless on our part. My wife and I are incredibly pleased to have found Dr. Hengst, and we expect to enjoy her office for all our future needs. She has even arranged for our newborn son to have his first eye check in the upcoming months! All in all, having recently returned to the Memorial neighborhood, we spent hours researching visions care providers and were incredibly satisfied when it paid off upon our arrival at Enclave Vision Associates. We would recommend Dr. Hengst without reservation.

Chas Hollis - Mirex Solutions

About a year ago I went to this store to find a specific pair of glasses. After About 2 weeks they literally fell apart at no fault of the store, but of the manufacturer. Enclave Eye Associates were nice enough to refund the difference between those and another pair I had picked out and re cut lenses for the new frames. Joe is super helpful and friendly no matter how long it took me to pick out my frames. I will drive out of my way next time to use them again. A+ customer service.

Sheena Sorensen

Love this place! I completely mixed up a appointment date and showed up with my 5-year-old Autistic son a day earlier than the appointment was supposed to be. My son starting having a tantrum because he was ready for his eye exam (we had checked books out at the library to prep him for it and everything!) Dr Hengst was doing eye exams at a daycare all afternoon, but agreed to come and do my sons eye exam, even though I was the one that messed up. I am beyond grateful!

CHEY MORGAN

Hands down the best. Ive been going to have my eyes checked since I was four...Im in my 30s now. And the service and professionalism at Enclave has been the best experience yet. This is coming from a person thats lived all over the world. Thinking about just having my routine check-ups done here when I return to Houston every few years. Yep...they are that good ;)

Laura Chamorro

Awesome! Very thorough, kind, knowledgable, professional. Great experience for me and my 5 year old. They kept him calm and cooperative the whole time! Did online appointment and got response the same evening for appts 2 days later. Cant say enough great things from setting the appointment to the staff and Dr, the office, etc!

Neal M

Awesome experience! Enclave has really great customer service and knowledgeable, friendly staff. Dr. Montgomery was very helpful and gave me exactly what I needed to get my eyes back to normal. I would highly recommend this place to everyone.

Mary C

I love Enclave Vision. Wonderful customer service and very thorough eye exam where the doctor tells you detailed information about every test they run. Beautiful selection of frames in store. This is the best eye doctor Ive ever been to by far.

Lucilia Mizerani

A++ staff! The Doctors are extremely sweet and helpful! Also, they have a kids room and are super understanding when you have a curious toddler wanting to play! Highly recommended :)

Latoya Vickers

Dr. Montgomery is always very thorough and youre never there a long time. She makes you feel like youre the only person she has.