WillowBrook Mall Dental

1684 Willowbrook Dr, Houston, TX 77070, USA

Category:	Dental Clinic
Address:	1684 Willowbrook Dr, Houston, TX 77070, USA
Phone:	+1 281-955-5558
Rating:	1.8
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM

Location

Photos 2

Reviews 8

H-

H-Town Representers Organization

The worst dental experience Ive ever encountered! Im on hold now bc Ive had the phone hung up on my face, called BCK and the next representative yelled and hung up on me when I asked for names. Ive been on hold for five min. Now. I was told the doctor is no longer working there and if I want to talk to a manager call BCK really. They are very unprofessional and not for the people. Dont go here! Names that where finally given is Lee whom yelled and hung up on my face, Mariana whom yelled hung up on my face, Irma who will not be in until Monday to file a complaint has no email to contact. They have three new doctors that I was referred bc Dr. Eliseo Fiffe no longer works there, he is the man that had me in more pain when I left then I was in when I walked in. He asked that I have a deep cleaning, while lifting my filling and allowing pain to start ignoring my moan of pain that lasted for a week after I left. He was the rudest impassioned doctor Ive ever meet. Please dont go here for your mouth sake.

Elvia Lopez

Very very unfriendly. I think people should look for jobs they will enjoy. I called twice to get info on my husband insurance with "lee or Lean" spoke to her twice and I can just see her face by the way she talks to you, she feels annoyed you asking questions. Im a very friendly person, so I expect to get good customer service if Im being, nice and humble with you. Im talking to her and twice shes like "hold on, hold on" puts me on hold. I Called a week ago and she says "we never verify your ins, hold on" and never comes back. She was trying to pronouncing my husband name and couldnt, so she just said "Ray..what ever" she didnt even try to ask how you pronounce it. She just called him whatever. No type of Custer service. They need to get rid of her, and they will get more pts. Good luck Willowbrook dental, I was never able to make an appointment.

Kiara Coyle

Very unprofessional. The employees walk around singing and playing music too loud for this type of occupation. My appt was at 3, didnt get seen until 3:30. You can tell the dental assistants just recently got a hot 6 month or more license, because they soo lack professionalism. You can hear them talking about personal issues at work,(as if we cant hear), the hygienist who did my cleaning is rough handed and talks to you while shes cleaning your mouth as if you can respond. Kept me waiting until 3:45 to finally get my routine cleaning. Im changing providers cuz the work ethic here is shot to hell.

Jess

I take my children here every 6 months. The Doctor is very quick and through. She, Dr. Vlada, did my middle childs stainless steel crown and het extraction. She knew how apprehensive my child was and suggested we let my child be more comfortable before beginning because she did not want my daughter to be traumatized. Thank goodness there are still doctors that care for their patients mental health and emotional health vs making production.

Luis Dimas

Those people worked on my moms teeth and the helper literally slipped and hit her in the jaw! No apology! Her face is black and blue. I will be visiting with an attorney and reporting this doctor to the dental board! I have pictures!!!

John Walker

I had a good experience with dr Vlada. Its conveniently located in the mall, and the stuff was friendly. I got root canals done and a new crown. It went smooth and whats most important painless. Thank you Dr Vlada

Jimmy Flores

Had a bad toothache and it was a Saturday my wife called around to see if any offices were open and the doctor was able to see me the same day. Definitely will continue coming here. Thank you Dr. Vlada.

Carmen Lara

Best experience ever. Highly recommend this dental office.