Dermatology Clinic of McAllen

Reviews 15

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David Sadlier

I had to actually walk out of an appointment here. The service and staff was surly and slow, and the billing practices are crazy. You must ask permission from your doctor to have any leeway in billing, otherwise you are stuck (unknowingly) paying hundreds of dollars out of pocket. The staff was very unclear on this. They have you sign a bunch of papers without giving time to read them. Shame on me for feeling pressured in this. After my second visit where I had minor surgery, I was sent off in a great deal of pain with vague instructions. When I returned two days later for a second removal, I was ready for billing ordeal by very clearly making certain that I could be billed later for this second procedure in the previous appointment. They sent in a different doctor, so I asked (after having waited over an hour in the waiting room) whether I needed to clear the same billing permission with him. 30 minutes later, they finally returned to tell me that I would have to pay another $400 out of pocket within 3 weeks- plus whatever was charged for removal of stitches etc. After being there over two hours, I decided to find another clinic altogether.

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George Benjamin

I would not give this office any star. I have seen two different doctors they dont CARE. The first doctor came in the room looked at affected aria marked couple of arias ordered two expensive tests and walked out of the room. Next time I requested for a different doctor, same thing asked me to show the aria, from far away marked one aria. Said would order some meds. and walked out of the room. No one discussed what is going on with me no plan of care, no plan of treatment, what to expect. Nothing was discussed with me. Most of the skin disorders are autoimmune disease and there is no cure for it mostly palliative care. A person can get more information from WebMD then going to the doctors. Sorry to say but $60.00 a visit for three minutes each, for that kind of money you would a better service in a HH.

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Carmen Schwindt

Front Desk staff seemed very unorganized. I explained when i got there that i had never been there before and was instructed to sign in.. They did not ask anything from me.. I sat there for roughly 15 min. before they came to the realization that they needed me to fill out paperwork. The wait was not too bad especially for being walk ins. The doctor came to see me shortly after that. I was there because I have 2 Pilar Cysts on my scalp. He told me that the nurse would be in shortly to discuss some quotes. Once she did all she told us was that it would be $670 for each.. My goodness.. I go in because I have these visible insecurities and they want to take advantage of that.. I can only imagine the amount they charge for other things. Most definitely getting another opinion.

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Theresa Elizondo

Today was not a nice experience, I started photo light treatment and not happy, first I had to wait for about 40 minutes, after I was called I was not taken to the treatment room, also looks like the Dr is not sure about the time that I should receive the treatment, also have to wear some kind of googles and I dont think they been cleaned or disinfected before the next patient, the assistant just put them back in the drawer after I used them, and finally they charge me the same amount as a visit, I think I will start looking for other options

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Becky Diaz

i got a mole removal today and it was a not a nice experience. The only good thing is that i was seen fast but the procedure and the checkup was all done under 10 minutes. the doctor didnt even try to inform me of any aftercare or what i should do to prevent scarring. She didnt even try her best to give me the best care that i needed. It was all such a waste of money that i should have spent somewhere else.

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Carmen Puente-Garza

Closing time states 5:00PM. I called at 4:30 to schedule an appointment, and they had already forwarded their calls to their answering service. If this is an example of their overall service, Im glad I didnt get to actually schedule anything.

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Veronica Salinas

They are amazing!!! They helped my son with his skin disease.. They cured him and Im very much greatful.. I totally recommend this doctor..

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pink box

They treated my daughter very well. We traveled from Laredo n we were seen as soon as we got there, we didntvlastvmore than an hour.

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John Fadool

I have to wait for almost one hour just to get in the back room and wait some more. Bad service !!!

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martin manzo

All of the times Ive been there I rarely get to see the Doctor even when you request it beforehand

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redpanda o

Those girl arent even certified nurses if anything they are nothing but medical assistants.

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Benjamin Watt

Ive been very happy there. I had some skin cancer removed and go for regular check ups.

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Daniel

Always a long wait. Have gone twice and the doctor doesnt seem to want to listen.

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Monica S

Very rude on the phone and not able to answer basic questions or give prices.

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BIG TACO

This place has some wack customer service wait times are ridiculous.

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